I was quite disappointed during my recent stay. Unfortunately, several basic amenities were unavailable, such as waffles, milk, and white bread. Additionally, I encountered a rather unpleasant atmosphere, including some yelling from another guest, which was unsettling, especially for families with children.
The bathroom in my first room was in poor condition, showing signs of rust and not as clean as expected, and the water had a yellow tint. Moreover, there was an overwhelming odor in that room, which made the experience uncomfortable. Throughout the hotel, there was a persistent smell of cigarettes and weed, which added to the overall unwelcoming environment.
After enduring a car alarm that went off for three hours, we had to switch rooms to the fourth floor, which added to our frustration. I noticed that the hand sanitizer dispensers were empty, which is concerning, especially in current times.
I also witnessed some guests behaving inappropriately, such as someone taking food that didn’t belong to them and others who seemed to be struggling.
One of your outside doors were broken and no key needed to open the door from the outside.
Overall, I hoped for a much more pleasant stay, and I believe improvements are needed to enhance the experience for all guests.