Deming hotels from HK$545

"Eve things"

"The room was clean and renovated. The bed was very comfortable. However the exterior is dirty and I would never have stopped here but we reserved in advance and saw pictures of the room. There was a breakfast room but no toaster. I wouldn't recommend this hotel."

"Great bed. Slept like a sedated baby!"

"Nice staff and clean property! Will be back!"

"The room is clean. The breakfast is typical for hotels. The staff who worked on the evening of May 10th were not friendly."

"I had a very comfortable stay at this hotel. The room was clean, spacious, and well maintained, which made it easy to relax after a long day. The air conditioning worked perfectly and kept the room cool and comfortable throughout my stay"

"Front desk lady Cass was always very helpful and congenial. The owner Eddie takes pride in providing comfortable renovated accommodations for his guests. The classic neon Butterfield Stage sign at the entrance will soon ride again. Room was enormous. Big enough to split with my sibling, each with our own little turf :-)"

"I made this reservation and paid for it in early April for a stay in May. The day before arrival, I called the hotel to notify them about my late check-in, and the employee assured me it would not be an issue. However, while I was already three hours into my drive, I received a notification around 8:00 PM that my reservation had been canceled without my authorization or any prior communication. When I contacted the hotel, they blamed the third-party booking company (Expedia). The third-party company then informed me that the hotel was actually the one who canceled the reservation and that I had been given incorrect information and that my booking was "in progres" still even tho there is no rooms and i got a message aboutmy booking being canceled. The lack of communication and contradictory explanations were extremely frustrating and unprofessional. What makes this even worse is that the cancellation happened while I was already traveling, yet no one contacted me earlier in the day. I was also told there were no rooms available after my reservation was canceled, which makes little sense considering the timing. To add to the situation, one of the managers was dismissive and rude while I was trying to explain my concerns. I am now being forced to go through the refund process because of how poorly this entire situation was handled. (Expedia and their special team was very helpful with me though the process)"

"Room was clean- staff friendly- nice breakfast "