皮耶納克-努特多普市度假屋

「這次入住荷蘭的每間飯店 浴室的落水口都塞住、每張床都好軟 、睡不太習慣、清潔也不是很乾淨、但櫃檯人員人很好、我們11點多到飯店就讓我們提早入住、飯店在車站對面、走路4分鐘就到中央車站、床真的太軟、建議不好睡的人 可以選擇兩張床的房型、附近超市、餐廳都很近」

「離市區中心有一段路要走40分鐘」

「Apologize that I have to leave a bad comment for this hotel. When I check-in around 17:00 at the reception. My booking is 2 people for 2 nights which I showed the booking her. She marked my booking no. then talking very fast that I cannot get the meaning. Later, she gave me 1 door card. I said we are 2 people here and should have 2 cards. She blaimed me that "I asked you that are you travel alone and you say yes. Then I give you 1 card. Anyway, I can give you another one.". 」

「Very friendly staff. Clean and spacious room.」

「The listing failed to state that an expensive cleaning fee would apply and we were advised of this by the hotel after the cancellation period had ended. This was challenged but the hotel continued to insist that it needed to be paid and that it was advised (despite it not being in the listing or the confirmation email). Hotels.com had to get involved via an escalated complaint. The check in experience was also poor as the keys were not in the lock safe. This was resolved. Despite this the...