Municipality of Venlo Holiday Rentals

"Wir haben uns in dem gemieteten Haus und der gesamten Anlage sehr wohl gefühlt – alles war sauber, gepflegt und gut ausgestattet. Die Umgebung lädt zum Entspannen ein und das Haus war wirklich komfortabel. Ein kleiner Minuspunkt war, dass die zuvor bestellten Handtücher und Bettwäsche bei der Ankunft nicht bereitlagen. Wir mussten sie beim Check-in nochmals anfordern, bekamen sie aber erfreulicherweise innerhalb einer Stunde geliefert. Die Kommunikation im Vorfeld war etwas verwirrend: Die...

"The customer service is non existent- absolutely awful experience. The hotel offers a late check in after reception hours which we requested ahead of time. Their policy is to email over the lockbox code and side map on the day of arrival. We did not receive this and had a local friend call to ask, in Dutch, for it to be sent. They said they “had been very busy but would send it shortly.” They never did. We sent three messages through this app, called twice and emailed once directly- no...

"Fantastic environment. Really nice apartment, great facilities, perfect environment for families. Nice walks and good location to drive/train to a variety of other places. We came from the UK and it is a straightforward 3 and a bit hour drive from Dunkirk. Would recommend to any potential visitor."

"Perfect for except for the invitation message in broken file."

"Really great set up. Spacious and well managed. A very useful location and good layout of the room. "

"I am still waiting for a refund for a double payment on this stay. No one answers the phone, so there is no one to speak to or anyone to assist you. If you do not have data on your phone because you are travelling from another country, it will be problem to get the entry key code to get into the place. The place is fine, but still no one has responded about my double payment and refund for 1 of the payments. So my rating is based off of poor customer service. "

"We arrived later than expected, but the property manager was very understanding and kind. The apartment was spacious and satisfied our needs as a family of five."

"Da gibs nix zu meckern. Geschmackvoll eingerichtete Wohnung. Sauber. Gut eingerichtet. Ein sehr schöner Garten. Wir haben uns dort sauwohl gefühlt. Da fahrn wir wieder hin. "