Definitely this was an experience like no other. This was a one night stay on a road trip. Made the reservation few minutes before we got there. Everything looked good, got the confirmation, rooms # and a access code for our rooms (first unusual thing-no key to enter), we get there, walk in...lobby is empty (normal in small towns at midnight), get to our rooms, enter access code, open the door and....THERE'S PEOPLE SLEEPING THERE on both rooms!! We called to the hotel's phone number, a lady answer, she apologize for the "inconvenience", tells us to go to a 2 other rooms, we entered the codes, open the door and...THERE' PEOPLE SLEEPING there too on both rooms!! The lady on the phone apologizes again, we all are in disbelief of what's happening, she gave us another 2 rooms and finally those were empty. To be fair, the rooms were nice, very comfortable beds and clean but there's no door latches (that's why we could enter the other rooms like nothing) and this is a BIG NO-NO, I hope they fix this issue, also...it was supposed to include "continental breakfast" but there was not staff to be found all night or in the morning, so no prepared food at all, only food available in the dining area were a couple oranges, some sandwich bread, a toaster and a coffee maker. I understand Hotel is in a very small town but still, they need to do better. Thank God the people sleeping in "our" assigned rooms were not armed or violent when we entered. I can laugh now but it was scary and weird.
