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关于运河中央酒店的点评

5 out of 5
运河中央酒店
Al Abraj Street, Business Bay, Dubai

点评

8.6

超赞

10 分 - 超赞。329 条好评，共有 572 条点评" "
8 分 - 还可以。142 条好评，共有 572 条点评" "
6 分 - 一般。39 条好评，共有 572 条点评" "
4 分 - 很差。29 条好评，共有 572 条点评" "
2 分 - 糟糕。33 条好评，共有 572 条点评" "

9.0/10

清洁度

8.8/10

员工和服务

8.6/10

服务设施

8.8/10

住宿条件和设施

8.6/10

环保

点评

10/10 超赞

yu

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
For my feedback on the food, the restaurant manager responded quickly and apologized. He re-invited me to the restaurant for dinner. The restaurant manager, waqar, received us personally. I still ordered the same food as last time. They have really improved a lot. Much delicious. The chef also came to greet us. The service is top notch and I would recommend it. Thanks Farht for the hospitality.
2022 年 4 月入住 1 晚
Guest Relations Team 于 2022年06月15日 的回复
Dear yu, We are beyond happy to learn that you had a memorable visit with us and that you enjoyed the beauty of our hotel and its surroundings. Our aim to give the best service to our guests were fulfilled by our team. We thank you for recognizing them. You matter most and we make sure that we deliver the best service to you. We all can’t wait to welcome you once again on your next visit soon. Warm Regards,

2/10 糟糕

yu

与家人出行
The food in the hotel is very salty. The pizza was totally different from the picture and the steak was tough. eats like sand
2022 年 4 月入住 1 晚
Guest Relation Team 于 2022年06月15日 的回复
Dear yu, Thank you for sharing your feedback following your recent stay at Canal Central. It is was such a great disappointment to read through your review and please allow us to extend our sincerest apologies to you and your wife for failing to meet your expectations. This is by no means our usual standard of service and we are certainly looking at what happened on this occasion. Once again, we are truly sorry for the bad experience, however we do hope to have the opportunity to make amends on your next visit. Best Regards,

10/10 超赞

Dinesh

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good hotel

10/10 超赞

Benjamin

满意：清洁度、员工和服务、住宿条件和设施
Very good
2024 年 4 月入住 12 晚

8/10 还可以

Tim

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Enjoyed our stay at Canal Central. Just be careful with employees who provide incorrect information about excursions and taxi rides. The try to earn money behind the back of the management. And taking a taxi from the hotel is way more expensive then taking an original taxi in front of the hotel. Furthermore we enjoyed our holiday!
2024 年 3 月入住 5 晚

10/10 超赞

mahdi

2024 年 3 月入住 3 晚

10/10 超赞

Aliaksandr

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Absolutely loved staying at this hotel. Located in the city and is close to the Dubai mall and many restaurants! Staff was really nice and place is clean and the rooms also! Highly recommend this hotel!
2024 年 2 月入住 3 晚
Guest Relations Team 于 2024年02月27日 的回复
Dear Valued Guest,We are extremely happy to hear that your stay with us was flawless. Sending our best wishes and hope to welcome you again soon.Warm Regards,Guest Relations Team

8/10 还可以

Tolgay

2024 年 2 月入住 4 晚

4/10 很差

真实旅客

商务旅客
不满意：清洁度
Asansörler yetersiz asansör gelmesi çok sürüyor , Banyoda musluk su gideri tıkanıyor kahvaltı lezzet kötü ekmek kalitesi düşük yer bulmak zor kahvaltı salonunda bir daha gitmem daha iyi hoteller var o paraya
2024 年 2 月入住 5 晚

10/10 超赞

JULIO

满意：员工和服务、住宿条件和设施、客房舒适度
Excelente
Muito top!
2024 年 2 月入住 3 晚
Guest Relations Team 于 2024年02月27日 的回复
Dear Valued Guest,We are extremely happy to hear that your stay with us was flawless. Sending our best wishes and hope to welcome you again soon.Warm Regards,Guest Relations Team

8/10 还可以

Yew Ping Han

2024 年 2 月入住 2 晚

8/10 还可以

AHMED

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚

8/10 还可以

Sophie Hélène

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Bel hôtel agréable et confortable Juste que le métro est trop loin (plus de 30 minutes à pied)
2024 年 1 月入住 5 晚
Guest Relations Team 于 2024年02月27日 的回复
Dear Valued Guest,We are extremely happy to hear that your stay with us was flawless. Sending our best wishes and hope to welcome you again soon.Warm Regards,Guest Relations Team

2/10 糟糕

Hanako

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
5つ星とは思えない、設備に、サービス、雰囲気全て良くなかった。
2023 年 12 月入住 2 晚
Guest Relations Team 于 2024年01月24日 的回复
Dear Valued Guest,Thank you for choosing Canal Central Hotel for your stay and for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you may have experienced during your visit. Please be assured that addressing our guests' concerns is our top priority.We are committed to taking the necessary actions to enhance our services and ensure a better experience for our guests. We value your feedback and hope to have the opportunity to welcome you again, providing an improved and more enjoyable stay.Best Regards,Guest Relations Team

10/10 超赞

Sugey，Alajuela

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
La ubicación genial, buena vista al burj khalifa La habitación excepcional cama grande y confortable Baño super lindo El desayuno es bufete y hay muchísimas opciones Nos dimos cuenta que era 5 estrellas a mitad de estadia y mos uedamos 4 noches mas
2023 年 12 月入住 3 晚
Guest Relations Team 于 2024年02月27日 的回复
Dear Valued Guest,We are extremely happy to hear that your stay with us was flawless. Sending our best wishes and hope to welcome you again soon.Warm Regards,Guest Relations Team

2/10 糟糕

真实旅客

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
We stayed there just over a week and the restaurant was poorly managed by the assistant manager who so rude and not guest friendly.
2023 年 12 月入住 9 晚
Guest Relations Team 于 2024年01月24日 的回复
Dear Valued Guest,Thank you for choosing Canal Central Hotel for your stay and for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you may have experienced during your visit. Please be assured that addressing our guests' concerns is our top priority.We are committed to taking the necessary actions to enhance our services and ensure a better experience for our guests. We value your feedback and hope to have the opportunity to welcome you again, providing an improved and more enjoyable stay.Best Regards,Guest Relations Team

4/10 很差

真实旅客

团体旅客
满意：清洁度
不满意：员工和服务
Very unhappy with our stay.
Don’t get the Suite if you would like to have a nice view. It’s sad that you are paying more for a bigger room when in fact a smaller room has better views and for whatever reason the hotel cannot inform you that the pool, bar and restaurant will be closed because of preparation for an event. I am sorry but I am very unhappy about my stay and it’s not acceptable that customers can’t at least be informed that amenities aren’t available during their stay. The concierge was great but the rest was so not worth the money we spent, especially for a 5-star hotel.
2023 年 12 月入住 1 晚
Guest Relations Team 于 2024年01月24日 的回复
Dear Valued Guest,Thank you for choosing Canal Central Hotel for your stay and for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you may have experienced during your visit. Please be assured that addressing our guests' concerns is our top priority.We are committed to taking the necessary actions to enhance our services and ensure a better experience for our guests. We value your feedback and hope to have the opportunity to welcome you again, providing an improved and more enjoyable stay.Best Regards,Guest Relations Team

8/10 还可以

Sabrina Gomes

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 5 晚

10/10 超赞

Andrea

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Llegar es complicado si no vas en taxi, excelente vista a la ciudad
2023 年 12 月入住 2 晚

10/10 超赞

Marwa

满意：清洁度、员工和服务、住宿条件和设施
Very nice and close area to downtown
2023 年 12 月入住 5 晚

10/10 超赞

André Raphaël

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Sehr schönes Hotel mit nettem, zuvorkommendem Personal und lecker Frühstück. Einziger kleiner Makel ist die etwas laute Musik aus der Poolbar bis spät in die Nacht.
2023 年 11 月入住 6 晚

2/10 糟糕

Krunal

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
I was disappointed with my recent stay at Ramada. The room felt outdated, old. The lighting in the room was quite dim and dingy. The shower was not up to the mark and there was a bad odor coming from the bathroom. Overall, my experience fell short of expectations, making it difficult to recommend this hotel. I would not rate this hotel as a 5 star, I would rate it as a low 1 star. I want Expedia to give me reimbursement for my bad experience , as we paid 27000 INR for 2 night we could have easily spent another 13k and got four seasons , trident or Sofitel and get a real five star experience Do not recommend this place . As the premises need some serious upgrade to call it 5 star
2023 年 11 月入住 4 晚

4/10 很差

Aiman

与家人出行
满意：清洁度、员工和服务、服务设施
Nice staff with lovely location … Did like : The bed is very bad , not comfortable, firm … I had back and hand pain from the bed … I do not recommend this hotel if you care about the bed … The elevators are small , u may need a long time to find space in the elevators
2023 年 11 月入住 4 晚

10/10 超赞

Davide

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
Una struttura alla portata e il personale sempre disponibile
2023 年 11 月入住 3 晚

6/10 一般

Joy

商务旅客
满意：清洁度、住宿条件和设施、客房舒适度
Decent value
Overall decent stay. + good location and view on the canal and Burj Khalifa the highest building on earth. +friendly staff + Wifi amenities in room 👍 - food not diversify enough - dinner in main restaurant only buffet can’t à la carte.
View from hotel terrasse
2023 年 11 月入住 7 晚

10/10 超赞

Enrico

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great hotel in business bay
Great hotel in business bay, all amenties you can expect, great breakfast, nice staff, stunning view even from the elevators
2023 年 11 月入住 3 晚

10/10 超赞

Dilek

2023 年 11 月入住 3 晚

2/10 糟糕

Idrisullah

2023 年 10 月入住 6 晚

10/10 超赞

Eduardo，Montreal

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Amazing hotel next to the canal with a great view of the all attractions… love location, service and the view of the Burj Kallfa is amazing. …
2023 年 10 月入住 6 晚
Guest Relations Team 于 2023年10月11日 的回复
Dear Eduardo,We are beyond happy to learn that you had a memorable visit with us and that you enjoyed the beauty of our hotel and its surroundings. Our aim to give the best service to our guests were fulfilled by our team. We thank you for recognizing them. You matter most and we make sure that we deliver the best service to you. We all can’t wait to welcome you once again on your next visit soon.Warm Regards,

10/10 超赞

Olivier

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Hôtel vraiment sympa, pas trop loin du centre commercial. Je recommande les yeux fermés
2023 年 9 月入住 9 晚
Guest Relations Team 于 2023年10月11日 的回复
Dear Olivier,Thank you for choosing our hotel during you vacation in Dubai and Thank you for sharing your feedback with us. Our staff sending you best wishes and we hope to see you again soon.Warm Regards,

8/10 还可以

Thesha

满意：清洁度、员工和服务、住宿条件和设施
2023 年 8 月入住 6 晚
Guest Relation Team 于 2023年09月23日 的回复
Dear Thesha , Thank you for choosing our hotel during your holidays in Dubai and for sharing your feedback with us! It was a pleasure to have you as our guest. Can't wait to have you back soon!Thank you.

10/10 超赞

Falah

满意：清洁度、员工和服务、住宿条件和设施
Everything was perfect
2023 年 8 月入住 3 晚
Guest Relation Team 于 2023年09月23日 的回复
Dear Falah,We are extremely happy to hear that your stay with us was flawless. Sending our best wishes and hope to welcome you again soon.Warm Regards,

10/10 超赞

Xhino

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing
2023 年 8 月入住 2 晚
Guest Relations Team 于 2023年08月23日 的回复
Dear Xhino,We are extremely happy to hear that your stay with us was flawless. Sending our best wishes and hope to welcome you again soon.Warm Regards,

10/10 超赞

Badar

Amazing experience
Truly amazing experience. While checking in, they offered a complimentary juice which was refreshing as you come in from hot weather. Then I was provided with room earlier than the check in time so went straight into the room which was great in itself. Plus the view you get while going up or down in the lift is just awesome
Exterior view
View from their terrace
Room view
2023 年 8 月入住 1 晚
Guest Relations Team 于 2023年08月15日 的回复
Dear Valued Guest,We are beyond happy to learn that you had a memorable visit with us and that you enjoyed the beauty of our hotel and its surroundings. Our aim to give the best service to our guests were fulfilled by our team. We thank you for recognizing them. You matter most and we make sure that we deliver the best service to you. We all can’t wait to welcome you once again on your next visit soon.Warm Regards,

10/10 超赞

Agustin

Recomendable
Estancia perfecta y personal muy atento
2023 年 7 月入住 9 晚
Sincerely Guest Relations Team 于 2023年08月15日 的回复
Dear Valued Guest,Thank you for posting your feedback. It is truly rewarding to know that you very much enjoyed your holiday at Canal Central hotel. Your feedback is greatly valued and we hope to see you again soon.Warm regards,

10/10 超赞

Ana

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Check in antecipado, staff simpático, muito atencioso, conforto e limpeza excelentes, pequeno almoço fantástico. Para voltar com toda a certeza
2023 年 7 月入住 7 晚
Guest Relation Team 于 2023年08月5日 的回复
Dear Ana,Thank you for sharing your wonderful review! We are glad that we met your expectations and that you recognized the helpful service of our experience team. We constantly provide trainings to the entire team to ensure that we deliver only the highest standards of hospitality. Thank you for your praises, I will definitely share your feedback with the team. My heartfelt thanks for this service opportunity, we look forward to welcoming and delighting you once more at Canal Central HotelWarm regards,

10/10 超赞

Lara

满意：清洁度、员工和服务、住宿条件和设施
The hotel was a lovely place to stay, excellent pool food and rooms were clean and spacious. The beds were comfortable and linens were the best and softest I've experienced. Staff went out of their way to make sure our stay was pleasant.
2023 年 7 月入住 2 晚
Guest Relation Team 于 2023年07月21日 的回复
Dear Lara,Thank you for sharing your wonderful review! We are glad that we met your expectations and that you recognized the helpful service of our experience team. We constantly provide trainings to the entire team to ensure that we deliver only the highest standards of hospitality. Thank you for your praises, I will definitely share your feedback with the team. My heartfelt thanks for this service opportunity, we look forward to welcoming and delighting you once more at Canal Central HotelWarm regards,

10/10 超赞

Gilliano suraj orlando

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Hotel was gewoon perfect in alle opzichten
2023 年 6 月入住 6 晚
Sincerely Guest Relations Team 于 2023年07月3日 的回复
Dear Gilliano , Thank you for choosing our hotel during your holidays in Dubai and for sharing your feedback with us! It was a pleasure to have you as our guest. Can't wait to have you back soon!Thank you

10/10 超赞

Heath

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 5 月入住 4 晚
Sincerely Guest Relations Team 于 2023年07月3日 的回复
Dear Heath, Thank you for choosing our hotel during your holidays in Dubai and for sharing your feedback with us! It was a pleasure to have you as our guest. Can't wait to have you back soon!Thank you.

10/10 超赞

Rashane

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
This property was very nice and affordable. It was out first time coming to dubai and we really enjoyed our stay! They staff was very welcoming and there to help us with anything we need!
2023 年 5 月入住 7 晚
Guest Relations Team 于 2023年05月30日 的回复
Dear Valued Guest,Thank you for sharing your feedback and for choosing to stay with us. It is truly rewarding to know that you had an enjoyable and memorable stay at Canal Central Hotel. We also do appreciate that the service of our team has made a very positive impact during your stay. We hope to see you again soon for another wonderful experience! Warm regards,

10/10 超赞

DAEUNG

与家人出行, 团体旅客
满意：住宿条件和设施，清洁度
저렴하게 스카이라인 감상용 추천합니다.
드라이가 저렴해서 맡겼고 서비스는 좋았는데, 세탁을 외주를 써서 리턴이 느리고 세탁물이 바뀌었었습니다. 그 외 호텔의 기본적인 서비스 다 해 주셨고, 수영장 좋고 부르즈할리파뷰 좋습니다. 다만 현재 뷰에 공사중인 건물이 있어 뷰가 좀 껩니다
2023 年 5 月入住 2 晚
Guest Relations Team 于 2023年05月22日 的回复
Dear Valued Guest, Thank you for choosing our hotel during your holidays in Dubai and for sharing your feedback with us! It was a pleasure to have you as our guest. Can't wait to have you back soon!Thank you,

10/10 超赞

Hilda

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
This hotel is in close proximity to the downtown area, shopping and other attractions. The pool area is very nice with views of the Burj Khalifa. There is a variety of food to choose from. The rooms are spacious and very clean. The staff is extremely helpful and friendly. We met a lot of staff, some I cannot remember their names, but thank you to Binu, Sampath, Joesph and Issam!
2023 年 4 月入住 7 晚
Guest Relations Team 于 2023年05月9日 的回复
Dear Hilda, Thank you for taking the time to write to us following your recent stay at Canal central Hotel!We are pleased to hear that your stay with was and that the staff was extremely attentive and gracious throughout your stay. All your comments will be shared with all team members and we are sure it will motivate them. We truly appreciate your time and feedback, and looking forward to your return.

10/10 超赞

Anthony

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Our stay was amazing! We had an upgraded view of the city and canal. The staff were amazing and friendly and the property and rooms were clean and beautiful! Cannot beat this hotel for the price
2023 年 4 月入住 7 晚
Sincerely Guest Relations Team 于 2023年04月22日 的回复
Dear Anthony,We are extremely happy to hear that your stay with us was flawless. Sending our best wishes and hope to welcome you again soon.Warm Regards,

10/10 超赞

Marie-Charlotte

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Hôtel super pour toutes ses fonctions : - Chambre : très fonctionnelle très confortable et bien équipée. - Propreté : jamais vu un hôtel et un pays aussi propre - Accès : très facile et épicerie à quelques pas si besoin - Personnel : tous les membres de l’hôtel sont incroyablement gentils et je n’exagère pas. Mention spéciale pour les voituriers qui sont au petit soin jour et nuit, notamment Joseph qui nous a marqué par sa bonne humeur.
Sincerely Guest Relations Team 于 2023年04月22日 的回复
Dear Marie-Charlotte,Thank you for choosing our hotel during you vacation in Dubai and Thank you for sharing your feedback with us. Our staff sending you best wishes and we hope to see you again soon.Warm Regards,

10/10 超赞

Lizmairy

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Excelente servicio
2023 年 4 月入住 6 晚
Sincerely Guest Relations Team 于 2023年04月22日 的回复
Dear Lizmairy,Thank you for posting your feedback. It is truly rewarding to know that you very much enjoyed your holiday at Canal Central hotel. Your feedback is greatly valued and we hope to see you again soon.Warm regards,

10/10 超赞

TLGI

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I like the location and friendly staff.
2023 年 4 月入住 2 晚
Guest Relation Team 于 2023年04月10日 的回复
Dear TLGI,We are extremely happy to hear that your stay with us was flawless. Sending our best wishes and hope to welcome you again soon.Warm Regards,

8/10 还可以

Charles

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
a good hotel for activities in Business Bay Area. good breakfast and rooms were adequate. Needs to update the electrical plugs from British standard to universal (EU(US/UK) standard.
2023 年 3 月入住 5 晚
Guest Relation Team 于 2023年04月10日 的回复
Dear Charles,Thank you for writing such a generous and kind review and pointing out the amazing facilities on offer. We are highly committed to ensuring our guest satisfaction is met. We rely on you our guest, to tell us how we are doing and how we can improve, therefore, all your suggestions have been taken into account for improvement of our services.We are delighted to know you will consider a return visit and hope to more than achieve your expectations next time.Warm Regards,

2/10 糟糕

Winnie

2023 年 4 月入住 1 晚
Guest Relation Team 于 2023年04月10日 的回复
Dear Winnie,We are extremely concerned in reading your review. We would like to request you to share more details on your stay so that we can look into the matter. Please accept our sincere apologies for any inconvenience caused to you. Hope to have you back soon! Sincerely,

10/10 超赞

Savannah

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very good views of the city skyline
Very good stay! I had to upgrade my room because I was under the impression city view meant looking at the Burj Khalifa but it didn’t so I paid a little more to see the Burj Khalifa from our room. The rooftop was so nice and relaxing with the bar accessible. I will say you definitely have to get a taxi to still go anywhere since it’s not right next to everything in downtown. Overall I’d still stay here at this hotel.
2023 年 2 月入住 4 晚

10/10 超赞

Manda

Sincerely Guest Relations Team 于 2023年04月22日 的回复
Dear Manda,Thank you for choosing our hotel during your holidays in Dubai and for sharing your feedback with us! It was a pleasure to have you as our guest. Can't wait to have you back soon!Thank you