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Sheraton Mall of the Emirates Hotel, Dubai

5.0 star property
Mountain elegance with downhill skiing

Choose dates to view prices

Photo gallery for Sheraton Mall of the Emirates Hotel, Dubai

Property amenity
Lobby
2 restaurants, breakfast, lunch, dinner served; Turkish cuisine
Exterior
Exterior

Popular amenities

  • Bar
  • Spa
  • Room service
The current price is HK$951
HK$1,208 total
includes taxes & fees
29 Jul - 30 Jul

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Deluxe Room, 1 Double Bed, Non Smoking, City View

1 bedroom, hypo-allergenic bedding, down duvets, pillow-top beds

Deluxe Room, 1 Double Bed, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
TV
Hypo-allergenic bedding
  • 754 sq ft
  • City view
  • Sleeps 5
  • 1 Double Bed

View all photos for Club Room, 1 Double Bed

1 bedroom, hypo-allergenic bedding, down duvets, pillow-top beds

Club Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
TV
Hypo-allergenic bedding
  • 754 sq ft
  • City view
  • Sleeps 5
  • 1 Double Bed

View all photos for Suite, 3 Bedrooms

49-inch TV with satellite channels

Suite, 3 Bedrooms

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
TV
  • 1560 sq ft
  • City view
  • Sleeps 7
  • 3 Double Beds

View all photos for Family Deluxe Suite, 2 Bedrooms, Non Smoking Club Lounge Access

1 bedroom, hypo-allergenic bedding, down duvets, pillow-top beds

Family Deluxe Suite, 2 Bedrooms, Non Smoking Club Lounge Access

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
TV
  • 968 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Non Smoking, City View

1 bedroom, hypo-allergenic bedding, down duvets, pillow-top beds

Superior Room, 1 King Bed, Non Smoking, City View

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
TV
Hypo-allergenic bedding
  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

1 bedroom, hypo-allergenic bedding, down duvets, pillow-top beds

Presidential Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Mini-fridge
  • 1647 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom

1 bedroom, hypo-allergenic bedding, down duvets, pillow-top beds

Club Suite, 1 Bedroom

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Mini-fridge
  • 926 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Grand Suite, 1 Bedroom

Living room

Grand Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Mini-fridge
Dining table
  • 721 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Room, 2 Single Beds

1 bedroom, hypo-allergenic bedding, down duvets, pillow-top beds

Club Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
Dining table
TV
  • 377 sq ft
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand Room, 2 Single Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, pillow-top beds

Grand Room, 2 Single Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
TV
Hypo-allergenic bedding
  • 377 sq ft
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds, Non Smoking, City View

1 bedroom, hypo-allergenic bedding, down duvets, pillow-top beds

Deluxe Room, 2 Single Beds, Non Smoking, City View

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
TV
Hypo-allergenic bedding
  • 377 sq ft
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

1 bedroom, hypo-allergenic bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed, Non Smoking, City View

9.4 out of 10
Exceptional
(33 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
TV
Hypo-allergenic bedding
  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

1 bedroom, hypo-allergenic bedding, down duvets, pillow-top beds

Deluxe Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
TV
  • 592 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, down duvets, pillow-top beds

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
Dining table
TV
  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, pillow-top beds

Grand Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
TV
Hypo-allergenic bedding
  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, Non Smoking, City View

1 bedroom, hypo-allergenic bedding, down duvets, pillow-top beds

Superior Room, 2 Single Beds, Non Smoking, City View

7.4 out of 10
Good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
TV
Hypo-allergenic bedding
  • 377 sq ft
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Amiri Family Suite Club lounge Access including Breakfast, Evening Cocktail hours & Soft Refreshment

1 bedroom, hypo-allergenic bedding, down duvets, pillow-top beds

Amiri Family Suite Club lounge Access including Breakfast, Evening Cocktail hours & Soft Refreshment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
  • 1539 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

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About the area

Map
Sheikh Zayed Road - Al Barsha, Mall of the Emirates, Dubai, 450309

What's nearby

  • Mall of the Emirates - 12 min walk - 1.1 km
  • Ski Dubai - 12 min walk - 1.1 km
  • Souk Madinat Jumeirah - 2 min drive - 3.1 km
  • Wild Wadi Water Park - 3 min drive - 3.4 km
  • Burj Al Arab - 4 min drive - 3.8 km

Getting around

  • Mall of the Emirates Station - 5 min walk
  • Dubai (DXB-Dubai Intl.) - 31 min drive

Restaurants

  • ‪Arabica - ‬16 min walk
  • ‪Texas De Brazil - ‬1 min walk
  • ‪ايت جريك - ‬1 min walk
  • ‪The Hummingbird Bakery - ‬16 min walk
  • ‪L'Eto - ‬16 min walk

About this property

Sheraton Mall of the Emirates Hotel, Dubai

Luxury hotel near Mall of the Emirates
Near Ski Dubai, Sheraton Mall of the Emirates Hotel, Dubai provides a poolside bar, a rooftop terrace and a shopping centre on-site. Skiers and snowboarders can spend time on the slopes at this hotel, which offers downhill skiing, ski passes and ski storage. Treat yourself to a hot stone massage, Ayurvedic treatments or a facial at Shine Spa, the on-site spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Turkish cuisine. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
You'll also find perks such as:
  • Swimming pool with sunloungers, pool umbrellas and a lifeguard on site
  • Free self-parking and valet parking
  • Limo/town car service, buffet breakfast (surcharge) and 2 outdoor pools
  • A billiards/pool table, a 24-hour front desk and a TV in reception
  • Guest reviews say great things about the helpful staff
Room features
All 481 rooms include comforts, such as 24-hour room service and laptop-compatible safes, as well as perks, such as laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Highchairs, children's dinnerware and free infant beds
  • Recycling and LED light bulbs
  • Bidets, free toiletries and hairdryers
  • 49-inch TVs with premium channels
  • Wardrobes/cupboards, mini fridges and coffee/tea makers

Languages

Arabic, English, Filipino, French, Hindi, Portuguese

Similar properties

View from property

Kempinski Mall Of The Emirates

  • Pool
  • Spa
  • Kids pool
  • Parking included
9.2 out of 10, Wonderful, 1,004 reviews
The price is HK$1,476
HK$1,850 total
includes taxes & fees
3 Aug - 4 Aug
Kempinski Mall Of The Emirates

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (AED 50 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 75 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Besh Turkish Kitchen
  • OAnjo
  • Sanctuary Pool Bar
  • Spartan Sports Bar

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Billiards/pool table
  • Designer stores
  • Downhill skiing
  • Full-service spa
  • Sauna
  • Shopping centre
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's dinnerware
  • Children's toys
  • Dining table
  • Free cot
  • Highchair
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • 3,289 square feet of conference space
  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in room
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Grab bar in shower (61 centimetre high)
  • Grab bar near toilet (61 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (102 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (119 centimetre wide door)
  • Magnifying mirror
  • Smooth flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 24 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2010
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Lifeguards
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 150.0 per stay.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately AED 75 per person
  • Fee for in-room wired Internet: AED 50 per day (rates may vary)
  • Rollaway bed fee: AED 150.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property

Property is also known as

Sheraton Dubai Mall Emirates Hotel
Sheraton Emirates Hotel
Sheraton Dubai Mall Emirates
Sheraton Emirates
Pullman Dubai Mall Of The Emirates Hotel Dubai
Sheraton Mall Emirates Hotel Dubai
Sheraton Mall Emirates Hotel
Sheraton Mall Emirates Dubai
Sheraton Mall Emirates
Sheraton Dubai Mall of the Emirates Hotel

Frequently asked questions

Does Sheraton Mall of the Emirates Hotel, Dubai have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 7:00 AM to 7:00 PM.

How much does it cost to stay at Sheraton Mall of the Emirates Hotel, Dubai?

As of 24 Jul 2025, prices found for a 1-night stay for 2 adults at Sheraton Mall of the Emirates Hotel, Dubai on 29 Jul 2025 start from HK$951.01, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Mall of the Emirates Hotel, Dubai pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sheraton Mall of the Emirates Hotel, Dubai?

Self-parking and valet parking are free at this property.

What time is check-in at Sheraton Mall of the Emirates Hotel, Dubai?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Sheraton Mall of the Emirates Hotel, Dubai?

Checkout is at noon.

Where is Sheraton Mall of the Emirates Hotel, Dubai located?

Located near the slopes, this Al Barsha hotel is situated in the city centre, within a 15-minute walk of Ski Dubai and Mall of the Emirates, and is convenient for winter sports, such as skiing lessons. Burj Al Arab is 2.1 mi (3.4 km) away. Mall of the Emirates Station is only a 5-minute walk and Mashreq Metro Station is 18 minutes.

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Sheraton Mall of the Emirates Hotel, Dubai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 621 out of 1004 reviews
Rating 8 - Good. 285 out of 1004 reviews
Rating 6 - Okay. 53 out of 1004 reviews
Rating 4 - Poor. 23 out of 1004 reviews
Rating 2 - Terrible. 22 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anna-Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at this resort
Stayed 5 nights in Jun 2025

8/10 Good

ishak

Liked: Cleanliness, staff & service, amenities
Perfect location..hotel upto standard
Stayed 5 nights in Jun 2025

10/10 Excellent

Raashid

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent all round
Stayed 3 nights in Jul 2025

10/10 Excellent

Reda

Liked: Cleanliness, property conditions & facilities
Excellent...
Stayed 2 nights in Jul 2025

10/10 Excellent

Haisam

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location and hotel
Stayed 6 nights in Apr 2025

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and great hotel
Stayed 2 nights in Jan 2025

10/10 Excellent

Keiichiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good access to the shopping mall
Stayed 4 nights in Mar 2025

10/10 Excellent

Ammar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking if you have a vehicle, easy access to the Mall of the Emirates, friendly staff, clean and smell like you are home.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ammar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Hotel ever, outstanding services and the best staff ever. Thanks for the Adminstration of the Sheraton!
Stayed 1 night in Mar 2025

10/10 Excellent

Baljeet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel, the recent renovations are really good. Rooms were a good size. Best of all walking out of the hotel into the mall.
Stayed 1 night in Mar 2025

10/10 Excellent

Azita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So nice to stay in this hotel.
Stayed 8 nights in Nov 2024

10/10 Excellent

abdo

Liked: Cleanliness, property conditions & facilities
Great place to stay
Stayed 3 nights in Oct 2024

10/10 Excellent

EHAB

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Hotel with easy internal access to mall of the emirates .
Stayed 5 nights in Jan 2025

8/10 Good

Noor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in Al Barsha

Fully renovated, modern hotel and conveniently located in the Mall of Emirates. Buffet breakfast is extensive, and was beautifully setup. Staff are professional, helpful and friendly throughout the hotel.
Stayed 6 nights in Jan 2025

10/10 Excellent

Ammar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best option is to stay in Dubai and have everything you need around you, the staff are helpful and well trained. Thank you Sheraton management.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ammar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and easy access to Emirates Mall. The staff is very friendly, and the room service responds quickly!
Stayed 1 night in Mar 2025

8/10 Good

QUTAIBAH

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Great Hotel, Disappointing First Impression The hotel is beautiful and well-located, but my stay started off on the wrong foot. Check-in was slow and impersonal, and it took too long to remove alcohol from the room, which was concerning since I was with underage teens. The experience improved later, but the first impression left a mark. May work for business, but I wouldn’t choose it again for a family stay.
Stayed 1 night in May 2025

6/10 Okay

Ezzah

Liked: Staff & service, property conditions & facilities
Very dusty. Couldn’t stop sneezing. Considering u had a small baby with me I’m very unhappy
Stayed 3 nights in May 2025

10/10 Excellent

Kidist

Liked: Cleanliness, staff & service, property conditions & facilities
It’s was nice overall
Stayed 3 nights in Jan 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel at a great price.
Stayed 2 nights in Jul 2024

10/10 Excellent

kil young

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Feb 2025

10/10 Excellent

Chetan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Trip

We had a pleasant stay at the Sheraton. Great location, great staff always willing to help. The access to the mall of Emirates is also really convenient. The overall service at the property was fantastic. Absolute value for for money. Given this is an older property, we didn't expect the condition to be so top notch but it was. Our suite was very spacious and if we were to go back to Dubai, we would absolutely stay here without thinking twice. The only draw back if any was the breakfast buffet which we thought was probably not at par with a few other properties but other than that, kudos to the entire team for making our trip very memorable.
Stayed 5 nights in Mar 2025

10/10 Excellent

Christiane

Liked: Cleanliness, staff & service, property conditions & facilities
They closed the pool early at 19:00 so we can’t do our sports
Stayed 6 nights in Apr 2025

2/10 Terrible

Ahmed

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Very rude staff loud music at night with no response from management Very bad experience
Stayed 3 nights in Apr 2025

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was exquisite. The views were incredible. The staff were exceptional. And it was so convenient.
Stayed 2 nights in Dec 2024