"My reservation through hotel.com is included one breakfast per day, however, the hotel charged my credit card usd 24.73 for two days breakfast, I recd the hotel bill after I left. I sent email on 11/11/2025 requesting for refund, but the hotel does not respond.
Can you look inot this issue n adv? Thanks.
Joseph Wong"
"The front desk staff, Sam, was extremely friendly and attentive. He even went out of his way to help my parents with some tricky issues. Truly outstanding service!"
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