Room was filthy , had to change rooms because it was that bad , take a fifty pound deposit when you get there and not told prior
Alfie
2024 年 6 月入住 1 晚
8/10 还可以
NICHOLA
与配偶出行
2024年06月1日
满意:员工和服务,清洁度
Everything was fine except attention to detail. Skirting boards around the window, the bin in bathroom everytime you went to put your foot on the peddle the bin toppled ovet so i had to use my hands. First maids service
They didnt top up coffee and tea. They kindly put almond milk in our room but failed to put dairy milks which i did say it was only 1 of us who were dairy free. The changing room for swimming was absolutely disgusting. It made one feel dirty. The decor is crumbling. The bin for the towels was filthy and marked inside. This really let everything down.
Otherwise staff were friendly and professional for the standard of hotel. The restaurant food and staff was very good. Good chef and well trained staff. Reception staff professional and friendly. Position of hotel good.hallway needs upgrading and more attention to detail with cleaning. Parking should be free especially as i have a disabled badge. The car park was relatively empty. That is just greed. Over all good stay.
NICHOLA
2024 年 5 月入住 3 晚
6/10 一般
Agnieszka
与配偶出行
2024年05月28日
满意:员工和服务,清洁度
I was excited about our stay in Best Western as I stayed at their hotels before (aboard). The hotel is located on the seafront, close to the Pier.
I received a pleasant welcome at check-in. Our room however was very dated. Bed had a too soft mattresses and we could feel all the springs. Warm water tap wasn’t working.
Breakfast was ok; a choice of 4 warm meals and some cerial, yoghurt, fruit and pastries.
There is also a small warm indoor pool which is a bonus.
Agnieszka
2024 年 5 月入住 2 晚
6/10 一般
Susan
团体旅客
2024年05月22日
不满意:住宿条件和设施,清洁度
Unfortunately there was mould on the ceiling in the bathroom and the extractor fan(no window) was clogged with fluff and dust!! Also the bed heads and lamps were very dusty,not nice!! Would not stay again and was disappointed as have recently stayed at another Best Western. The breakfast at the other hotel was also much superior so was disappointed with this as well!!
Susan
2024 年 5 月入住 1 晚
10/10 超赞
Carl,Maidstone
与家人出行
2024年05月8日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is well kept and pleasant to be in. the staff are polite and helpful.
Carl
2024 年 5 月入住 1 晚
8/10 还可以
Shady
2024年04月14日
满意:住宿条件和设施,清洁度
Good accommodation
Shady
2024 年 4 月入住 2 晚
10/10 超赞
Robert
2024年04月14日
Robert
2024 年 4 月入住 2 晚
6/10 一般
Lisa
2024年02月20日
不满意:客房舒适度
The hotel in general is nice, my biggest issue was the police presence some colourful characters staying in the hotel, not sure if it’s used as temporary accommodation, glad I didn’t bring my children