“Provided with a small evening meal which when leaving the bill was 800TL ! All electric went off at 20.45 until morning so cold drinks became hot and our sandwiches for the following day were ruined. There was no toilet paper provided. No swimming pool as advertised. On a plus the location was good”
"This is the best hotel I have stayed in since my month-long trip in Turkey. The quality and facilities are the best and modern. The furnishings is very new, the lighting is great, the air conditioning is comfortable, there is also a floor heating system, and the breakfast is delicious and diversed. I'm very satisfied. Some disadvantages are that the Dolmus from Otogar to the city center is almost full in the afternoon and evening, so I can only reach the hotel by taxi. And the hot water bottle has not been cleaned. This is a common problem in every Turkish hotel."
"We had a little problem with communication with the hotel before we arrived but the Yunos, the night shift service manager explained it clearly to us . They even did something courtesy us when we checked out. Ultimately it was an excellent hotel with good staff and care services. Highly recommend it to any one visiting Van. "