"The overall appearance of the hotel was great. Had all the amenities needed.
I ordered a beer at Caroline’s Bar and it was flat. Came from the tap. They were great and gave me another beer, a different one than I wanted. But that one was also bad. They subtracted the first from my bill but not the second. I gave both back and did not drink them."
Best Western Plus Dubuque Hotel & Conference Center
8/10 Good
"Only one person at the check in desk and they were on the phone. Other workers milling around but no one acknowledged the line of people wanting to check in. But once he got off the phone check in was very quick. Elevator was very slow. We usually took the stairs down. Pool was very nice. Loved the atrium look. There is a restaurant attached to the hotel which was amazing. Had dinner there and food was delicious. Sports bar atmosphere. We sat out on the patio. Breakfast in morning was good but average. At least the eggs actually tasted like eggs. Check out was simple and ladies at desk were very friendly and asked about our stay and what our plans were for the day. Would stay here again. Centrally located which made for a good home base. Safe location right off of Hwy 20 though when you have to cross to come in or leave you need patience as it is a very busy road."
"I arrived late and left early and didn't use the amenities. The staff at reception was alert, polite and helpful at 10:30 pm... Room was clean, spacious. The bathroom updated and very nice. Bed was comfortable and slept well. A very nice stay..."
"The checkin was something I'd never used, but went well. Room very clean & it was quiet in the evenings. Parking was very convenient & very assessable to the ahops."