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关于凯艺套房酒店的点评

2.5 out of 5
凯艺套房酒店
3117 Craig Rd, Eau Claire, WI

点评

7.6

还可以

10 分 - 超赞。167 条好评，共有 625 条点评" "
8 分 - 还可以。267 条好评，共有 625 条点评" "
6 分 - 一般。117 条好评，共有 625 条点评" "
4 分 - 很差。46 条好评，共有 625 条点评" "
2 分 - 糟糕。28 条好评，共有 625 条点评" "

8.2/10

清洁度

8.2/10

员工和服务

7.6/10

服务设施

7.6/10

住宿条件和设施

7.6/10

环保

点评

8/10 还可以

Jessica

满意：住宿条件和设施，员工和服务
2024 年 5 月入住 1 晚

8/10 还可以

Ashley

与配偶出行
满意：员工和服务、服务设施、住宿条件和设施
The area was nice around the hotel. Was close to a main road, and surprisingly wasn’t very noisy. Only things I didn’t like were the pool area, needs to be updated, was no bathroom in the pool area. The room we had was not cleaned very well, the walls need to be washed down anns the clear plastic peice needs to be replaced on the corners of the walls and found a bottle of vodka in the cubbard.
2024 年 5 月入住 3 晚

8/10 还可以

T.R.

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚

8/10 还可以

Brenda

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hotel was clean. The pool area is a little dated, there are some fairly large cracks on the lip of the pool. They have a nice breakfast. We enjoyed our stay.
2024 年 5 月入住 1 晚

10/10 超赞

Mary

满意：住宿条件和设施
2024 年 5 月入住 1 晚

8/10 还可以

Karen

与家人出行
满意：清洁度
Check-in clerk was very friendly. TV didn’t work and clerk came immediately to fix the problem. Rooms were clean. Nice pool with good water temperature. Relaxing hot tub. Hotel showing signs of wear. Cracked windows in pool entry door and a couple of windows around pool. Peeling ceiling paint in bathroom. Broken security chain on room door.
2024 年 4 月入住 1 晚

8/10 还可以

teresa

与配偶出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Liked the clean & smell (freshness) of the place, Sheets were soft, not ruff/hard. staff was good.
2024 年 4 月入住 1 晚

10/10 超赞

Jane

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very nice staff member, rooms were clean and beds comfortable!
2024 年 4 月入住 1 晚

8/10 还可以

Kelly，Cloquet

与配偶出行
满意：员工和服务
Staff very nice. Place feels old.
2024 年 4 月入住 1 晚
Gm 于 2024年04月27日 的回复
Thank for talking time for feedback we keep using your feedback keep improvement our hotel facilities

10/10 超赞

Douglas

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Convenient stay and decent amenities
2024 年 4 月入住 1 晚
GM 于 2024年04月27日 的回复
Thank you for taking time for wonderful review for Quality inn and suites Eau Claire. see you next time

2/10 糟糕

Rebecca

2024 年 4 月入住 1 晚

10/10 超赞

Leigha

与家人出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very clean and centrally located to everything we planned to do. No more than a 10 minute drive.
2024 年 4 月入住 2 晚
Gm 于 2024年04月8日 的回复
Thank you for taking time for wonderful review. We using your feedback keep improvement our facilities. See you soon

10/10 超赞

Michael

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean, nice staff, hot tub and pool were great!
2024 年 3 月入住 1 晚
General Manager 于 2024年03月24日 的回复
Thank you for your wonderful review… See you in future.!!

10/10 超赞

Jason

与家人出行, 商务旅客
满意：住宿条件和设施，员工和服务
Very quiet and clean. Was being remodeled I believe so making even more upgrades. Staff was very nice and accommodating. Would stay here again.
2024 年 2 月入住 1 晚
gm 于 2024年03月3日 的回复
Thank you for talking time for feedback we appreciate it we glad you enjoyed stay at quality inn Eau Claire hope you see you soon

4/10 很差

Christina

2024 年 2 月入住 2 晚
gm 于 2024年03月3日 的回复
Thank you for taking time to complete our online feedback regarding your recent stay at quality in & suites. we would like to apologies for failing to exceed your expectations. hope give us one more chance to batter serve you .

10/10 超赞

Dan

满意：清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚
gm 于 2024年03月3日 的回复
Thank you for talking time for feedback we appreciate it we glad you enjoyed stay at quality inn Eau Claire hope you see you soon. !!!

6/10 一般

Jenessa

与家人及幼儿出行
It’s was a good stay for our first night, our second night we had someone keep knocking over n our door and then running away, did not appreciate with having kids sleeping at 11 pm. Then we had a guy knock on our door not wearing a tshirt, and just stood in front of our door. It was really uncomfortable especially having kids I involved.
2024 年 2 月入住 2 晚
GM 于 2024年02月19日 的回复
Thank you for talking time to sharing feedback to bring to our attention We are extremely apologies for its was happened doing your stay at our facility we will make sure it not happen again for your future stay

10/10 超赞

melissa

满意：清洁度、员工和服务、住宿条件和设施
Giving 100 incidental but having to wait to get it back 2 days
2024 年 2 月入住 1 晚
gm 于 2024年03月3日 的回复
thank you for taking time for feedback we glad you enjoy recent stay at our quality inn & suites facility we appreciate thatyes incidental deposit it's will be take 2 business day to back your account thank you for your stay quality inn eau claire we hope you give one chance so we can serve you batter in future stay

8/10 还可以

Bradley

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
pool was nice
2024 年 2 月入住 2 晚
Gm 于 2024年02月19日 的回复
Thank you for talking time for feedback we appreciate it we glad you enjoyed stay at quality inn Eau Claire Have you see you soon

10/10 超赞

kimberly

满意：员工和服务、服务设施、住宿条件和设施
Love it
2024 年 2 月入住 1 晚
gm 于 2024年03月3日 的回复
Thank you for talking time for feedback we glad did you enjoy our facility hope you see you soon.

6/10 一般

matt

商务旅客
No one present at check in desk. Remote wouldn’t work with tv. Heating system in room barely worked
2024 年 2 月入住 1 晚
gm 于 2024年03月3日 的回复
Thank for taking time for feedback we apologies for you during stay was not expectation. give us one more chance to serve you batter in future stay

10/10 超赞

Mykeila

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very nice and clean even though it was under construction
2024 年 1 月入住 1 晚
gm 于 2024年03月3日 的回复
Thank you for taking time for feedback. we glad did you enjoy stay at our facility we currently under renovation our facility so we can serve all our guest batter expectations.thank you for your patient and understand for during contraction Thank you hope you see you soon

10/10 超赞

Emily

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff was super kind and the price was very affordable.
2024 年 2 月入住 1 晚
gm 于 2024年03月3日 的回复
Thank you for you taking time for us we glad did you enjoy at our facility appreciate that.hope you see you soon.have wonderful day !!!

10/10 超赞

Robert

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice quiet stay
Construction going on. Nice clean, quiet room. Checkin fast and easy. Friendly staff. Will be really nice when the construction is finished.
2024 年 2 月入住 1 晚
gm 于 2024年03月3日 的回复
we appreciate for your very kind words for us. we glad did you enjoy recent stay at our quality inn and suites eau claire Thank you see you soon

6/10 一般

真实旅客

与家人出行
满意：客房舒适度，员工和服务
不满意：清洁度
2024 年 1 月入住 1 晚
gm 于 2024年03月3日 的回复
Thank you for talking time for feedback we appreciate that

8/10 还可以

Sara

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Clean Room & Friendly Staff
They are going through a remodel but it wasn't messy. The room was nice and clean. Staff were really friendly when we arrived. Breakfast was the normal pancakes, cereal, and muffins. Breakfast highlight was the self serve pancake maker. We would definitely stay here again.
2024 年 1 月入住 1 晚
gm 于 2024年03月3日 的回复
Thank you so much for taking good review for us. we glad did enjoy at our facility yes we are correctly under renovation our property so we can serve you batter in futures stay .have great day. see you soon !!

8/10 还可以

Klára

满意：员工和服务，清洁度
2024 年 1 月入住 5 晚
gm 于 2024年03月3日 的回复
Thank you for talking time for feedback we appreciate that

10/10 超赞

Scott

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great location and great staff!
2024 年 1 月入住 1 晚
gm 于 2024年03月3日 的回复
Thank you so much for talking time for us online review we glad did you enjoy recent stay at quality inn & suites have a great day.!! see you soon

6/10 一般

Daniel

满意：员工和服务
不满意：住宿条件和设施
Obvious remodeling g I ng on, strong smell of paint
2024 年 1 月入住 1 晚
General Manager 于 2024年03月24日 的回复
Thank you for your wonderful review… See you in future.!!

6/10 一般

Tou Ger

满意：员工和服务
不满意：住宿条件和设施

10/10 超赞

Rachel

2024 年 1 月入住 1 晚

10/10 超赞

Heidi

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This will be my final stay at this property for the time being, due to a change of contract location. I wanted to express my gratitude for such a wonderful and affordable facility for a fraction of the cost of other more boastly options in the immediate area. I could have spent more for the same amenities (pool, hot tub, breakfast) but received the same value for less with Quality. Thank you all so much!
2024 年 1 月入住 4 晚

6/10 一般

Cully

满意：清洁度、员工和服务、客房舒适度
Score of the hotel
Shower was no good. Breakfast was a 3 on scale of 0–10. Everything else was great.
2024 年 1 月入住 1 晚

10/10 超赞

Bob

满意：清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚

2/10 糟糕

Chris

不满意：清洁度、员工和服务、住宿条件和设施
Leaking toilet, flooded floor
2024 年 1 月入住 1 晚

10/10 超赞

Walter

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 3 晚

2/10 糟糕

IZUCHUKWU

2024 年 1 月入住 1 晚

10/10 超赞

Pam

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 2 晚

8/10 还可以

Sara

2023 年 12 月入住 1 晚
gm 于 2024年03月3日 的回复
Thank you for talking time for feedback we appreciate that

8/10 还可以

Heidi

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
When we arrived, my credit card was declined for some reason. They were kind enough to let us pay cash, so I had to walk across the street and withdraw the money. Otherwise, it was clean, quiet, and comfortable.

8/10 还可以

真实旅客

与家人出行
满意：员工和服务
不满意：住宿条件和设施，清洁度
Just for a quick stay
The shower didn’t drain and dirt chunks were coming into the tub. The beds were clean and comfortable. There was a guest with dogs barking early in the morning and breakfast was less than average.
2023 年 12 月入住 2 晚

10/10 超赞

Tswv

与家人出行, 商务旅客
满意：清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚

6/10 一般

Sharon

Staff was friendly. Clean except ceiling in bathroom was peeling
2023 年 12 月入住 1 晚

6/10 一般

jessica

满意：客房舒适度，员工和服务
不满意：住宿条件和设施，清洁度
2023 年 12 月入住 1 晚

4/10 很差

Rachel

不满意：员工和服务，清洁度
Don't stay here!
Our stay here was unpleasant. The bathroom was not clean. There was black mold by the toilet. The towels were yellow and paper thin. The comforter had dried blood on it. The breakfast looked too gross to even try. I would not recommend staying here.
2023 年 12 月入住 1 晚

8/10 还可以

Laurie，Danbury

与配偶出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Quick stay approved
2023 年 12 月入住 1 晚

8/10 还可以

Martin

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚

10/10 超赞

Rita

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚

10/10 超赞

Heidi

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Another great stay at Quality Inn & Suites! The staff granted me an early check-in, which I really appreciated! Amenities are top-notch for a very reasonable price. Will stay again soon!
2023 年 11 月入住 6 晚

8/10 还可以

Matthew

满意：清洁度、员工和服务、服务设施、住宿条件和设施
This motel almost reminds me back in the early days back when I was 11 or 12! The only thing i saw about the room it was like there looked like a few spots on the ceiling had a few mold spots!
2023 年 11 月入住 1 晚