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Regency Inn And Suites

2.0 star property
Hotel in Eau Claire with sauna and 24-hour front desk

Choose dates to view prices

The Regency Inn And Suites, in the business district, offers a quiet retreat. Relax in the sauna, use complimentary WiFi, and enjoy express check-out and self-parking options valued by previous guests.

Reviews

5.0 out of 10

Popular amenities

  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

Standard Room, 1 King Bed, Poolside

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Poolside

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Sofa bed - double
Private bathroom
Shower/bath combination
Hairdryer
  • 300 sq ft
  • Sleeps 6
  • 2 Double Beds

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About the area

Map
1828 S Hastings Way, Eau Claire, WI, 54701

What's nearby

  • University of Wisconsin-Eau Claire - 11 min walk - 1.0 km
  • Putnam Park - 16 min walk - 1.4 km
  • Schlegelmilch-McDaniel House - 3 min drive - 3.3 km
  • Pablo Center at the Confluence - 4 min drive - 3.6 km
  • Chaos Waterpark - 5 min drive - 5.4 km

Getting around

  • Eau Claire, WI (EAU-Chippewa Valley Regional) - 14 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Culver's - ‬6 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Taco Bell - ‬8 min walk
  • ‪Milwaukee Burger Company - ‬11 min walk

About this property

Regency Inn And Suites

Hotel located in Eastside Hill
Regency Inn And Suites provides a sauna and more. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self-parking
  • Motorhome/coach/lorry parking, express check-out and express check-in
  • A billiards/pool table, a computer station and a 24-hour front desk
Room features
All 66 rooms include comforts such as air conditioning, in addition to perks such as free WiFi and free newspapers.
More amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • LCD TVs with premium channels
  • Fridges, on-request microwaves and coffee/tea makers

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  • Parking included
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  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Sauna
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Microwave on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 15.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per stay.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts

Property is also known as

Rodeway Inn Hotel Eau Claire
Rodeway Inn Eau Claire
Regency Inn Eau Claire
Regency Eau Claire
Regency Inn And Suites Hotel
Regency Inn And Suites Eau Claire
Regency Inn And Suites Hotel Eau Claire

Frequently asked questions

Is Regency Inn And Suites pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 15.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Regency Inn And Suites?

Self-parking is free at this property.

What time is check-in at Regency Inn And Suites?

Check-in start time: 3:00 PM; check-in end time: 6 AM.

What time is check-out at Regency Inn And Suites?

Checkout is at 11 AM.

Where is Regency Inn And Suites located?

Located in Eastside Hill, this hotel is within 1 mile (2 km) of University of Wisconsin-Eau Claire and Putnam Park. Schlegelmilch-McDaniel House and Children’s Museum of Eau Claire are also within 2 miles (3 km).

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Reviews

Regency Inn And Suites Reviews

5.0

5.4

Cleanliness

6.6

Location

6.2

Staff & service

4.0

Eco-friendliness

4.6

Property conditions & facilities
Rating 10 - Excellent. 41 out of 473 reviews
Rating 8 - Good. 90 out of 473 reviews
Rating 6 - Okay. 86 out of 473 reviews
Rating 4 - Poor. 95 out of 473 reviews
Rating 2 - Terrible. 161 out of 473 reviews

Reviews

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Staff & service
Pool out of order, no breakfast, place smelt like smoke and a litter box, loud neighbors
Stayed 1 night in Jun 2024

2/10 Terrible

Linda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Run down. No toilet paper in the room. Missing light bulbs. Pool and hot tub were nonfunctional and looked like it had been that way for a long time. No breakfast. Electric sockets hanging out from walls. Water didn’t drain from tub…the entire place smelled of smoke…I could go on. Do not be deceived by outdated pictures.
Stayed 1 night in Dec 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Not the worst stay I've had, but a solid number 2.

5 of the 8 lights in the room worked, yet it was still extremely dark. There was no mention that the pool and hot tub were closed. The morning we left the indoor pool had begun to freeze over, that should give you an idea of the temp inside the place. When we first got there the room was freezing! There was a hole in the wall of the tub, the threshold from the bathroom was damaged and looked like someone had folded it back and forth to break it off and left the sharp bits pointing up. We covered it with a towel for the night. There was no garbage can in the room.
Stayed 1 night in Jan 2024

2/10 Terrible

Cheryl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Closed Motel

NO room!!!!! They didn't have a room. Owner solded motel 5 days before we got there. It was closed!!!!!!!!
Stayed 2 nights in Jul 2024

2/10 Terrible

Rebecca S

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not end up staying due to it being super unsafe and nasty.
Stayed 1 night in Jul 2024

2/10 Terrible

Gary

We arrived at the property. The owner was on site and informed us the hotel was closed and not available for our stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Tamyra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tesh is great
Stayed 2 nights in May 2024

2/10 Terrible

lauren

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The smells around the whole property bad, no working pool, hot tub, breakfast. Nothing listed was offered. We didn’t even stay there due to it being unsafe. It’s basically a flop house hotel.
Stayed 1 night in Jul 2024

6/10 Okay

Gerrianne

Disliked: Amenities, property conditions & facilities
We had a poolside room but the pool was closed and the hot tub had no water in it. The top of the pool table could have used a good cleaning. The bathroom door looked like someone had punched a hole in it. There was paint missing on the wall. When we checked out after one night, there was no one at the front desk however the person we called at the phone number on the sign was very pleasant.
Stayed 1 night in Jun 2024

2/10 Terrible

Yolanda

Didn’t stay. Extremely dirty room. Checked in and left 10 minutes later. Gross. Dirty towels used in the shower, trash still in the trash can. Bathroom was beyond dirty. Hair in the tub, toilet didn’t look like it was cleaned in a month. Disgusting.
Stayed 1 night in Jun 2024

4/10 Poor

Anna

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was dirty... Had to ask for towels... we had a room with 5 ppl and only 2 bath towels... they didnt have Shampoo.... one bar of soap... it was very very run down... holes in the walls ... tiles broken in the bathroom... the hallways smell was terrible... smell of dog and cat potty... The lobby was not much better.. The pool was closed signs everything closed pool no swimming... NOT HAPPY with this stay... looks NOTHING like the photos!!!!
Stayed 1 night in Jun 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smelled like feces in the lobby. TV never worked correctly. More than half the lights in the room didn't work. Horrible front desk service. Animal or human feces on the stairs. Just a overall bad experience 😔
Stayed 2 nights in Jun 2024

2/10 Terrible

Brandy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not what was advertised. No breakfast, no tp in room, all nobd broken on fridge and microwave. Just a complete nightmare. At least no bed bugs.
Stayed 1 night in Jun 2024

8/10 Good

Jazmyn

Liked: Cleanliness, staff & service, room comfort

Ok for price

The room was good was clean but need some cosmetic fixes pool not working the carded doors didn’t work a lot of hand written notes it’s not the Hilton but will get you through. Did not ask for a cleaning deposit 👍
Stayed 1 night in Jun 2024

2/10 Terrible

Danielle

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The pool was out of order and green. The whirlpool was also out of order. The door that we were supposed to use didn’t work. When staff was informed they said “oh yea sometimes it does that. There were holes in the walls, not to mention the sketchy area. I would have rather paid more if I had known that this hotel was this bad. Would not recommend.
Stayed 1 night in Jun 2024

2/10 Terrible

Karen

Disliked: Cleanliness, staff & service, property conditions & facilities
We just checked out and left
Stayed 1 night in Jun 2024

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the smelliest most disgusting hotel ive ever stayed at!!!
Stayed 1 night in Jun 2024

2/10 Terrible

Tedd

Disliked: Cleanliness, amenities, property conditions & facilities
Dingy, dirty and rundown. Wouldn't recommend this facility to anyone. Its cheap for a reason!
Stayed 1 night in Jun 2024

2/10 Terrible

Heather

Disliked: Property conditions & facilities
The man that owned the building was nice but we didn’t feel safe at all
Stayed 2 nights in Jun 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was the worst hotel we have ever stayed in! Dirty, smell was horrible! Pool and hot tub was closed no hot water for showers and had to ask for towels only 1 in the room
Stayed 1 night in Jun 2024

10/10 Excellent

Bj

Liked: Staff & service
The man who checked us in couldn't do enough for us, and he was so kind!
Stayed 1 night in Jun 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
The room is rećally nice and clean. Really awesome shower nice.
Stayed 1 night in May 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Gud
Stayed 3 nights in May 2024

2/10 Terrible

Bryan

Disliked: Cleanliness, property conditions & facilities
You definitely get what you pay for. The advertised hotel description of amenities and pictures are not accurate. I wound up staying at another hotel.
Stayed 1 night in May 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Custimer service was exceptional
Stayed 1 night in May 2024