We had to pump the toilet lever 3 times to be able to flush. Nothing was professionally cleaned. The kettle had water in it when I tried to use. Not even a bottle of water offered. Checking in was stressful because we had to wait 15 min until the owner arrived. The property was under renovation and next morning they took the scaffolds down making so much noise since 7 am. We left the room at 10 am and they could have waited taking down the scaffolds at least after 9am. I complain ed it to the owner but his response was rude saying basically this is so cheap (we paid 92 pounds) and that is what you get…. Why Indo/paki motel people are so cheap and money hungry? No courtesy or gracefulness. That experience ruined our trip in Edniburgh!
David
於 2024 年 6 月住了 1 晚
10/10 優異
Shawn
家人同遊
2024年6月4日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place to stay
Shawn
於 2024 年 5 月住了 1 晚
2/10 很差
Betty
家人同遊
2024年6月3日
不滿:職員與服務和住宿狀況
We stayed 5 nights in the Triple Room. Self-serve check-in. Given lockbox code to access building.
PROS: (1) Bus stops close by. Multiple buses routes go to the city centre. (2) Grocery store 5 min walk. (3) The manager was friendly. We could contact him by phone, text or email. Note: We only saw him because he was helping another guest, who arrived late, with their luggage.
CONS: (1) The photos of the Triple room are incorrect. There is no leather sofa in the room. Room is much smaller. The bathroom is tiny.
(2) Repairs needed: No toilet paper holder. Light in the shower and wall lamp behind the single bed do not work. The label for the shower hot water switch is unreadable.
(3) No consistent heat in the room. No thermostat. Heat was on for the first 3 nights but turned on at approx 8 pm and then turned off. The room was subsequently damp & cold.
(4) The wardrobe contained ONLY 2 clothes hangers.
(5) The single bed mattress is uncomfortable & has a dip in the centre.
(6) Poor housekeeping services. There was no spare toilet paper roll and the shampoo gel dispenser was nearly empty. Even though our waste bin was brimming to the top with garbage, it was not emptied.
(7) To use the kettle, you have put it on the floor to plug into the electrical outlet near the floor.
(8) To use the hair dryer, you have to sit in a chair or lean over to use it because electrical outlet is near the floor.
(9) No Mobile Key Entry and In-Room Safe amenities as advertised.
Betty
6/10 一般
mary
家人同遊
2024年6月2日
不滿:設施服務和住宿狀況
The bathroom smelt musty shower too small, lucky we were all small. The tv didn't work even after reporting it nothing was done. The kettle wasn't near a plug socket so was dangerous sitting on floor and the milk/sugar wasn't replenished for our second night stay. Not enough hangers for three of us in room. And good bit on pricey side for what was on offer.
mary
於 2024 年 5 月住了 2 晚
8/10 不錯
Sayan
伴侶同遊
2024年5月30日
讚好:整潔度、職員與服務和住宿狀況
It was a good stay. The host was very responsive and helpful. Had a good time
Sayan
6/10 一般
Hollie
親子同遊
2024年5月19日
讚好:整潔度
不滿:住宿狀況
We stayed in the family room, the toilet seat was broken and came off everytime we use the toilet, the toilet rail holder came off the wall when i tried to dry my hands and also the pole holding the shower head was loose an came down when trying to adjust the shower head height.
Also upon arrive the property is obviously undergoing major renovations so the portaloo outside and the dug up front driveway were not expected and as we paid £210 for 1 night i would not recommend
Hollie
於 2024 年 5 月住了 1 晚
4/10 欠佳
Frank
商務旅客
2024年5月16日
不滿:職員與服務、設施服務和住宿狀況
The pillows were good.
Frank
於 2024 年 5 月住了 1 晚
6/10 一般
Sandra
家人同遊
2024年4月1日
讚好:整潔度
不滿:設施服務
Frühstück besteht aus Milch und Flakes, ungemütlicher Frühstücksraum, kein Personal, Geschirr, kein Kaffee oder Tee weil es kein Wasser und keinen Wasserkocher gab,