Seville El Palenque Hotels

"Charming hotel newly renovated with extremely friendly and efficient staff. We communicated with hotel by email and what’s app before booking and they were immediately responsive and upon check in were ready to accommodate with smiles the requests we’d made for room location. We Booked a premium terrace room and assigned #111 which had interior patio that offered great place to sit away from the busy streets and made a big room feel like a huge suite. Loved the bathroom great rain shower and tub and double sink vanity. Other reviews noted noise issues in the rooms. We found that The building is older with tile and brick floors, so we understandably could hear walking in room above us at times, and staff were milling about early in morning, and even though we are very light sleepers, it wasn’t a problem with using a white noise phone app when going to bed. Our room didn’t face the street so there was no street noise. Location was fantastic, close walk to everything but on more quiet side street. Absolutely would stay here again. Highly recommend. "

"Breakfast selection was excellent & great location Room was really old and dated - grubby bathroom with grime around the shower floor Room was next to the lift so we had a constant stream of people standing outside our room talking and the lift going up and down Overlooked the air conditioning units do we couldn’t open the window Check in took ages £145 for 1 night is outrageous- the room being so bad "

"We were very excited to arrive only to find a room full of dust and outdated amenities for such a modern looking structure. The HVAC/ac system must have filters that have never been changed since the hotel opened. You clean any surface and within seconds it’s full of dust. I became very ill due to the lack of well filtered ventilation reasoning for my leaving the hotel early. I also now have a rash on my face and my mother on her legs. The phone was so dirty upon arrival we asked reception if it can be cleaned and no one ever came. We had to wipe everything down ourselves. Very disappointing stay and the team didn’t seem empathetic or cared to do anything to help. Would not stay there again."

"Breakfast was excellent, fresh and varied, friendly staff "

"Pedro was very helpful and went out of his way to make sure we had everything we needed. The only downside to the stay was the breakfast. It was $20 approx per person, to find out after we had the buffet food, that we could have ordered from a menu. Besides that, it was a lovely stay. "

"Rooms were good, could have been cleaner. Bed and bedding were excellent! Pool area and bar was great. Staff very good and polite. "

"The breakfast was superb. The bar staff are extremely friendly and hard working. Prices at the bar are very reasonable in comparison to similar 5 star hotels in other european cities."

"Very nice hotel with nice amenities and largely very clean. Unfortunately the bathroom did have a number of long hairs presumably from previous occupant which was the only one distraction."

"The location is 10 out of 10. In the middle of everything - La Giralda, The Cathedral, El Alcazar, shopping, food and bars (both turística but also locals). Great new hotel with great views. Lovely staff particularly Inmaculada and Manuel. Great breakfast . All so clean"