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奧克拉荷馬埃爾雷諾希爾頓惠庭酒店的評價

3 out of 5
奧克拉荷馬埃爾雷諾希爾頓惠庭酒店
1528 SW 27th Street, El Reno, OK

評價

9.0

卓越

10 分評分，優異；245 則評價中有 160 則" "
8 分評分，不錯；245 則評價中有 51 則" "
6 分評分，一般；245 則評價中有 17 則" "
4 分評分，欠佳；245 則評價中有 9 則" "
2 分評分，很差；245 則評價中有 8 則" "

8.8/10 

整潔度

9.0/10 

職員與服務

8.8/10 

設施服務

8.8/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

Dale (Calera)

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Enjoyed the size of the room
於 2024 年 5 月住了 1 晚

10/10 優異

Joshua

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚

10/10 優異

Anna

家人同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We were travelling from Phoenix, AZ to Chicago, IL and needed a place in the middle to stop. So happy I found this place - Jesse was a great help and super knowledgable. We stated we might leave before breakfast was seeved, and Jesse sajd he would be able to get us something for the road instead of leaving hungry. The room was super spacious and clean, although the pillows were a bit too soft for my liking. Overall, would recommend this place for a short or extended stay.
於 2024 年 5 月住了 1 晚

2/10 很差

Jesse

讚好：整潔度
不滿：職員與服務
於 2024 年 5 月住了 1 晚

8/10 不錯

Michael (Moore)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚

10/10 優異

Karen

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff was excellent. Breakfast was excellent. The complimentary water & etc. was awesome. Room was clean and had everything you could ask for.
於 2024 年 5 月住了 1 晚

10/10 優異

Roberto

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Ok
於 2024 年 5 月住了 1 晚

4/10 欠佳

Jasciel

讚好：整潔度和住宿狀況
不滿：職員與服務
於 2024 年 4 月住了 4 晚

10/10 優異

Cody

於 2024 年 4 月住了 1 晚

10/10 優異

Earl

讚好：整潔度、職員與服務和住宿狀況
.
於 2024 年 3 月住了 1 晚

10/10 優異

Gerry

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Will be back to stay in September
於 2023 年 9 月住了 5 晚

8/10 不錯

Dawn (Jber)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Conveniently located and easy to find. Loved the breakfast and they had gluten free options! There were so many little things they thought of. Would stay at home to home again!
於 2024 年 1 月住了 3 晚

2/10 很差

Christopher

不滿：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚

2/10 很差

Tyshana

不滿：整潔度
於 2024 年 2 月住了 1 晚

10/10 優異

Jack

讚好：整潔度、職員與服務和住宿狀況
Eric is as fantastic, very friendly, outgoing and incredibly helpful, you guys should promote him. I work in entertainment industry and would love to have someone like Eric on my staff.
於 2024 年 2 月住了 1 晚

10/10 優異

Donna

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Best Evah Stay!!
It was fabulous!! Every staff member from front desk to cleaning to breakfast person was absolutely amazing!!
於 2024 年 2 月住了 1 晚

10/10 優異

Phyllis (IBAPAH)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Each time I reserve a room there, I am completely satisfied with the room and all that is in there for comfort.
於 2024 年 1 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
I wish every hotel we stayed at was like this one!♥️
於 2024 年 1 月住了 1 晚

10/10 優異

Gshit

讚好：整潔度和設施服務
Clean and quiet!
於 2024 年 1 月住了 1 晚

10/10 優異

Carolyn

家人同遊
讚好：職員與服務、設施服務和住宿狀況
We always enjoy staying at your hotels, the location was not the best and many large holes in pavement parking lot. Overall a nice stay.
於 2023 年 12 月住了 1 晚

10/10 優異

Ben

於 2023 年 12 月住了 1 晚

10/10 優異

Cheryl

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The only thing I would give a low review on would be that I saw splatter of some sort on the bathroom walls. Probably toothpaste. Could have been cleaned a little better. Other than that it was perfect for the 2 nights we stayed there.
於 2023 年 12 月住了 2 晚

10/10 優異

Carol

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Everything was clean and the staff was excellent! Only problem I could find was a dog had popped in the room and it didn’t get cleaned up. I cleaned it up!
於 2023 年 12 月住了 2 晚

6/10 一般

amy

伴侶同遊
讚好：整潔度
不滿：設施服務
I like that the entire facility and room was clean, front desk personnel was polite, helpful. I did not like that there was no shampoo or conditioner in the shower. I was left in the dark while halfway through my workout on the treadmill as the light in the fitness room is on a timer.
於 2023 年 11 月住了 1 晚

10/10 優異

Daniel

於 2023 年 11 月住了 1 晚

6/10 一般

Michael

家人同遊
讚好：職員與服務
Room was ok and staff was very good.
於 2023 年 11 月住了 2 晚

10/10 優異

LYNETTE

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 1 晚

10/10 優異

Tammy

於 2023 年 10 月住了 2 晚

10/10 優異

David

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Atmosphere was great.breakfast was ok.rooms are clean and big.
於 2023 年 10 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Awesome staff and great stay!
We had a great experience at this hotel! The staff was very friendly, and the room was very nice. Everything was clean, and you just cant beat a pet-friendly hotel!
於 2023 年 10 月住了 2 晚

10/10 優異

Kevin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚

10/10 優異

Yvette

讚好：整潔度、職員與服務和住宿狀況
Great hotel and friendly staff.
於 2023 年 8 月住了 1 晚

10/10 優異

Andrea (bossier city)

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great place to stay!
於 2023 年 9 月住了 2 晚

10/10 優異

Todd

讚好：整潔度、職員與服務和住宿狀況
The staff was friendly and the facility is modern.
於 2023 年 9 月住了 1 晚

8/10 不錯

Kim

讚好：職員與服務和客房舒適度
The staff was great! The carpet in our room was heavily stained but it was a pet room. The breakfast was just so-so.
於 2023 年 9 月住了 1 晚

10/10 優異

Mary Ann

於 2023 年 9 月住了 1 晚

10/10 優異

Dennis

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 1 晚

10/10 優異

Christa

於 2023 年 7 月住了 1 晚

8/10 不錯

Eva

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Customer service reps were friendly as was the clean staff.
於 2023 年 7 月住了 1 晚

8/10 不錯

Phyllis

多人同遊
讚好：職員與服務和客房舒適度
The room was spectacular in size and amenities. The issues were when we walked into the room there were dog food pellets in the sink, a dirty spoon in the sink, one bath towel one hand towel zero wash cloths the room had a window about 7 foot from the floor that had no covering at all while no one could see in, the light was very bright by 6:30 am which did not allow a full nights sleep. Breakfast was mediocre at best with most things tasting very old. The people were nice and as I said the size of the room was spectacular and very spacious
於 2023 年 7 月住了 1 晚

10/10 優異

Robbie

寵物同遊, 多人同遊
讚好：整潔度、職員與服務和住宿狀況
Friendly staff clean room
於 2023 年 6 月住了 2 晚

8/10 不錯

Sandee

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 1 晚

6/10 一般

Marilyn

不滿：整潔度
Just not clean enough for me. I would not stay there again. Appears to be mostly for construction workers which is fine. I just wish I would have known that.
於 2023 年 6 月住了 1 晚

10/10 優異

Danielle

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Cross country couple
Easy check in. Room was very spacious and comfortable. Nice hot breakfast. Would highly recommend
於 2023 年 6 月住了 1 晚

8/10 不錯

Chad

於 2023 年 6 月住了 3 晚

2/10 很差

Daniel

親子同遊, 寵物同遊
不滿：整潔度和住宿狀況
The front office staff was kind although limited on what they could do about the situation. Our room was completely disgusting. There was pee stains all over the floor from the previous people. The towels were not restalked. The sheets on the bed didn't look to be changed. Everything was broken, for example the pool, washing machine, and ice maker.
於 2023 年 6 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 1 晚
Cheyenne Albert, General Manager 於 2023年5月30日的回應
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon!

4/10 欠佳

RALPH

家人同遊
讚好：整潔度和客房舒適度
不滿：住宿狀況
Should have stayed elsewhere
Got to hotel and everything was ok. Got to to room and not what I asked for. Have a handicapped wife. Was hard to move in restroom. Toilet was loose and not a correct toilet seat. If you moved, felt like you were going to fall off. Went down following morning for their breakfast. Juice machine not working. Only could get a waffle. Asked for trash to be taken out. Had to walk down to front to make sure it got done. Trash was finally taken out Saturday. Cokes we bought from front desk were old and flat. Worst Home to Suites I have stayed in. Could not iron, had a broken board in room. Tried to iron off of bed.
於 2023 年 5 月住了 3 晚
Cheyenne Albert, General Manager 於 2023年5月30日的回應
We sincerely appreciate your feedback and we're very sorry you were unhappy. Your feedback is important as it is always our goal to provide suites that make our guests smile.

4/10 欠佳

Jennifer

讚好：職員與服務
不滿：整潔度
於 2023 年 5 月住了 1 晚

10/10 優異

Rocky

家人同遊, 商務旅客
讚好：整潔度、職員與服務和住宿狀況
Check-in was superb and no issues.
於 2023 年 5 月住了 1 晚
Cheyenne Albert, General Manager 於 2023年5月30日的回應
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon!