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島民酒店和度假村的評價

3 out of 5
島民酒店和度假村
102 Islander Drive, Emerald Isle, NC

評價

8.6

優異

10 分評分，優異；1001 則評價中有 506 則" "
8 分評分，不錯；1001 則評價中有 304 則" "
6 分評分，一般；1001 則評價中有 111 則" "
4 分評分，欠佳；1001 則評價中有 53 則" "
2 分評分，很差；1001 則評價中有 27 則" "

8.4/10 

整潔度

8.8/10 

職員與服務

8.0/10 

設施服務

8.4/10 

住宿狀況

8.6/10 

環保程度

評價

10/10 優異

David

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Right next to the beach and stores on the Island. I will be returning.
於 2024 年 5 月住了 4 晚
Barry Eagle 於 2024年5月21日的回應
Thank you for your review. I am happy to hear that you enjoyed the location of our hotel! We look forward to seeing you again. Barry Eagle, Owner

10/10 優異

Maryann

讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff were very friendly and helpful. Close distance to beach access.
於 2024 年 5 月住了 2 晚
Barry Eagle 於 2024年5月21日的回應
Thank you for your review. I am happy to hear that you enjoyed our friendly staff! We look forward to seeing you again. Barry Eagle, Owner

6/10 一般

bruce

家人同遊
Good location and ample parking and felt being in a safe area.
於 2024 年 5 月住了 2 晚
Barry Eagle 於 2024年5月21日的回應
Thank you for your review. I am happy to hear that you enjoyed the location of our hotel! We look forward to seeing you again. Barry Eagle, Owner

6/10 一般

Patricia

家人同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
Location was great but 300$ for a room that lacks shelves, wardrobe, has a tiny bathroom, rusty door lock, no cleaning service in the 4 days, felt like a little overpriced.
於 2024 年 5 月住了 4 晚
Barry Eagle 於 2024年5月13日的回應
Thank you for your review. I want to sincerely apologize for the issues that you encountered. I take your concerns very seriously and have reached out to our on-site management team in order to address your concerns promptly and our staff accordingly. We hope you were still able to enjoy your time in the area. Barry Eagle, Owner

8/10 不錯

Antoinette

讚好：整潔度、職員與服務和住宿狀況
Location was great. Nice and quiet..Lots of dining in the area..Rooms are spacious. The t.v. and Internet went out in the middle of the night. I'm a night owl so I wasn't happy about this. Tried to call front desk but the phone didn't work. Also, there are not enough outlets in the room or any USB charging ports or other more modern upgrades for technology use.
於 2024 年 5 月住了 1 晚
Barry Eagle 於 2024年5月8日的回應
Thank you for your review. I am glad to hear that you enjoyed the location of our hotel! Your feedback will be addressed with our on-site team so that we will improve in the future. Barry Eagle, Owner

10/10 優異

Angelina

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 4 晚
Barry Eagle 於 2024年5月4日的回應
Thank you for your rating!

10/10 優異

Brett

於 2024 年 4 月住了 2 晚
Barry Eagle 於 2024年5月20日的回應
Thank you for your rating. Barry Eagle, Owner

10/10 優異

Christy

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice place… would definitely stay there again
於 2024 年 4 月住了 1 晚
Barry Eagle 於 2024年4月22日的回應
Thank you for your review. I am happy to hear that you enjoyed your overall stay with us! We look forward to seeing you again. Barry Eagle, Owner

10/10 優異

Alexis

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Loved how close it was to the beach!
於 2024 年 4 月住了 1 晚
Barry Eagle 於 2024年4月22日的回應
Thank you for your review. I am happy to hear that you enjoyed the location of our hotel! We look forward to seeing you again. Barry Eagle, Owner

10/10 優異

Greg

讚好：整潔度、職員與服務和住宿狀況
Clean and quiet
於 2024 年 4 月住了 2 晚
Barry Eagle 於 2024年4月21日的回應
Thank you for your rating. Barry Eagle, Owner

10/10 優異

Deborah (Washington)

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Easy to get to and very clean, recently remodeled. Walkable to several restaurants. Ocean view from second floor room and on the beach.
於 2024 年 4 月住了 1 晚
Barry Eagle 於 2024年4月18日的回應
Thank you for your review. I am happy to hear that you enjoyed our cleanliness and location! We look forward to seeing you again. Barry Eagle, Owner

10/10 優異

Dan (Moultrie)

讚好：整潔度、職員與服務和住宿狀況
Rooms need to be treated for insects (roaches). Bedding needs attention mattresses and box springs need replacing.
於 2024 年 4 月住了 2 晚
Barry Eagle 於 2024年4月16日的回應
Thank you for your review. I want to sincerely apologize for the issues that you encountered. Regarding the PEST issue, we have asked Orkin to inspect and treat your room to ensure this does not happen again. I asked that our management reach out to see what else we can do and to ensure that there is nothing further you would like to discuss. Barry Eagle, Owner

6/10 一般

Skye

讚好：職員與服務
Our stay at this hotel was decent due to the staff being so friendly and close proximity to the beach. I will say that our room smelled like mildew (similar to when you leave clothes in the washer for a few days), and when I let a staff member know, we didn’t receive a response. We finally figured out that it was the shower curtain, but not the end of the world. Our biggest complaint was the thinness of the walls and the absolute party house that was happening after hours. We ended up having to call the front at 1am to ask the people around us to stop screaming and blasting their music (we had our 4 year old with us). The gentleman who took my call was SO kind and handled it immediately, but I don’t think I would return as a family due to the overall environment and lack of peace and quiet.
於 2024 年 4 月住了 1 晚
Barry Eagle 於 2024年4月16日的回應
Thank you for your review. I am glad to hear that you enjoyed our friendly staff and location! Your feedback will be addressed with our on-site team so that we will improve in the future. Barry Eagle, Owner

8/10 不錯

Sarah

親子同遊
讚好：整潔度和職員與服務
不滿：住宿狀況
Nails in the parking lot. We had a flat tire the first night there and the very next day, we had another flat tire. I picked up the nails and showed them to front desk. The staff was great there but unfortunately dealing with two flat tires on a brand new car ruined my trip there.
於 2024 年 4 月住了 3 晚
Barry Eagle 於 2024年4月18日的回應
We are sorry to hear about the issues you had with your tires while you were with us.  There was no past or current construction going on with the hotel so we are unclear as to how this could have happened during your stay with us.  If you would like to discuss further please reach out to our corporate office and we can have the VP of Operations connect with you. Thank you for your time.

10/10 優異

Ryan

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
View
於 2024 年 4 月住了 2 晚
Barry Eagle 於 2024年4月10日的回應
Thank you for your review. I am happy to hear that you enjoyed your overall stay with us! We look forward to seeing you again. Barry Eagle, Owner

8/10 不錯

michael

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Very nice remodel and a most fair price for what was received. There is no bar, yet Expedia says there is. There were no bicycles to borrow, even though the notebook in the room said there were. We had to ask for service to our room after several days (5 to be exact). The staff were very kind. The hotel is very convenient to the restaurants, bars and shopping on the island. I would, actually, stay here again. They just need to take down the bar sign on Expedia, as it is false advertising. They need to, actually, buy bicycles, if they are going to say that they have them for complimentary use. I should not have to ask for service for my room, when I am staying seven nights and (only after five days and personally asking two days in a row) finally received it.
於 2024 年 3 月住了 7 晚
Barry Eagle 於 2024年4月8日的回應
Thank you for your review. I am glad to hear that you enjoyed our friendly and location! Your feedback will be addressed with our on-site team so that we will improve in the future. Barry Eagle, Owner

6/10 一般

Dana

讚好：整潔度、職員與服務和住宿狀況
Room was nice and clean. Front desk was kind and attentive. Location is great and right on the beach. Walls are very thin. You can hear everything and all conversations in the room next to you which means they can hear you too. I had to listen to a couple fight and man yelling at his children, their children screaming and banging on the wall, and their TV on blast last into the night. Workers were repairing things and hammering all afternoon while cursing and teasing each other and I could hear it all. I was trying to be on a conference call but had to cancel it because of the noise and them sounding like they were in my room. Was a nice place but definitely needs insulation or something for sound and construction employees should show discretion.
於 2024 年 4 月住了 3 晚
Barry Eagle 於 2024年4月7日的回應
I was very disappointed to hear that overall your stay with us failed to meet and exceed your expectations. I greatly appreciate you bringing to my attention some of the issues you encountered. I asked that our management reach out to see what else we can do and to ensure that there is nothing further you would like to discuss. We hope that you still had safe travels overall.

10/10 優異

Beth

讚好：整潔度、職員與服務和住宿狀況
Love the staff!!
於 2024 年 3 月住了 1 晚
Barry Eagle 於 2024年4月2日的回應
Thank you for your review. I am happy to hear that you enjoyed our friendly staff! We look forward to seeing you again. Barry Eagle, Owner

8/10 不錯

Clayton

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Barry Eagle 於 2024年4月1日的回應
Thank you for your rating. Barry Eagle, Owner

10/10 優異

Anjali (Bahama)

家人同遊
讚好：整潔度
不滿：職員與服務和設施服務
Its a nice location and the beach is nice. The property could use some updating. Staff is sparse and there are not a lot of amenities but its good for a basic trip to the beach.
於 2024 年 3 月住了 1 晚
Barry Eagle 於 2024年4月4日的回應
Thank you for your review. I am glad to hear that you enjoyed the location of our hotel! Your feedback will be addressed with our on-site team so that we will improve in the future. Barry Eagle, Owner

10/10 優異

Michael

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very cozy, easy beach access
於 2024 年 3 月住了 4 晚
Barry Eagle 於 2024年3月31日的回應
Thank you for your rating and review! Barry Eagle, Owner

8/10 不錯

Susan

家人同遊
讚好：整潔度、職員與服務和住宿狀況
I loved the location and closeness of the beach. And room very clean. But the pool was never opened because of repairs , and bathroom is micro small for size of room.
於 2024 年 3 月住了 2 晚
Barry Eagle 於 2024年3月27日的回應
Thank you for your review. I am glad to hear that you enjoyed our cleanliness and location! Your feedback will be addressed with our on-site team so that we will improve in the future. Barry Eagle, Owner

10/10 優異

Sandra

讚好：整潔度、職員與服務和住宿狀況
My room was very clean..the front desk people were great. Right on the beach.. thouroughly enjoyed my stay.
於 2024 年 3 月住了 1 晚
Barry Eagle 於 2024年3月25日的回應
Thank you for your review. I am happy to hear that you enjoyed our cleanliness, location, and friendly staff! We look forward to seeing you again. Barry Eagle, Owner

6/10 一般

Lori

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Property was clean and in a great location. Bathroom was super tiny and cramped.
於 2024 年 3 月住了 2 晚
Barry Eagle 於 2024年3月25日的回應
Thank you for your review. I am glad to hear that you enjoyed our cleanliness and location! Your feedback will be addressed with our on-site team so that we will improve in the future. Barry Eagle, Owner

10/10 優異

Cheryl

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
Barry Eagle 於 2024年3月19日的回應
Thank you for your rating. Barry Eagle, Owner

10/10 優異

Kaylee

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff was very friendly. Rooms were extradonarily clean. Right next to public beach access, so very convenient.
於 2024 年 2 月住了 1 晚
Barry Eagle 於 2024年3月15日的回應
Thank you for your review. I am happy to hear that you enjoyed our friendly staff, cleanliness, and location! We look forward to seeing you again. Barry Eagle, Owner

10/10 優異

Daniel

於 2024 年 2 月住了 2 晚
Barry Eagle 於 2024年3月21日的回應
Thank you for your rating. Barry Eagle, Owner

6/10 一般

William

伴侶同遊
讚好：整潔度和職員與服務
All staff we encountered were wonderful. Lobby area was nice and free coffee was very good. Room fairly large but laid out in a strange manner. Bed was wedged into an area that made it very difficult to enter from one side. Two TV's, one in front of the couch and a small one in front of the bed. The one in front of the couch was on Direct TV and had good service. The other one appeared to require a log in, so was useless. A remote was available for each TV, but when you turned one on, the other sometimes came on also. Sometimes, when you turned one off, the other came on. The bathroom was tiny. The bottom of the tub was very slippery and a fall risk. The toilet was pressurized flush, which flushes clean with very little water use. The problem was, with that bowl type, large drops of the toilet content came out of the bowl. I would close the cover before flushing and there would be drops on the underside of the cover and both sides of the seat. While the room was generally clean, I did encounter one roach in the room.
於 2024 年 2 月住了 1 晚
Barry Eagle 於 2024年2月24日的回應
Thank you for your review. I am glad to hear that you enjoyed our hotels friendly staff and amenities! However, I want to sincerely apologize for the room issues that you encountered. I take your concerns very seriously and have reached out to our on-site management team in order to address your concerns promptly and our staff accordingly. We hope that you will consider staying with us again when you travel back to the area. Barry Eagle, Owner

10/10 優異

Cheryl

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The room was nice, clean and comfortable with a beautiful view. I really liked the balcony even though it was a little cold out.
於 2024 年 2 月住了 1 晚
Barry Eagle 於 2024年2月19日的回應
Thank you for your review. I am happy to hear that you enjoyed our cleanliness! We look forward to seeing you again. Barry Eagle, Owner

10/10 優異

robert

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The customer service is amazing.
於 2024 年 2 月住了 1 晚
Barry Eagle 於 2024年2月19日的回應
Thank you for your review. I am happy to hear that you enjoyed our friendly staff! We look forward to seeing you again. Barry Eagle, Owner

10/10 優異

Vanessa

讚好：整潔度、職員與服務和住宿狀況
Near beach..quiet
於 2024 年 2 月住了 1 晚
Barry Eagle 於 2024年2月6日的回應
Thank you for your review. I am happy to hear that you enjoyed the location of our hotel! We look forward to seeing you again. Barry Eagle, Owner

10/10 優異

Vanessa

讚好：整潔度、職員與服務、設施服務和住宿狀況
Awesome!! Renovated and clean
於 2024 年 2 月住了 2 晚
Barry Eagle 於 2024年2月5日的回應
Thank you for your review. I am happy to hear that you enjoyed your stay with us. We look forward to seeing you again. Barry Eagle, Owner

10/10 優異

Marquita

伴侶同遊
讚好：整潔度
It looks as though the property has had some renovations and that they are trying to make the rooms nicer and more modern. Very clean but some things in the room are dated(like old farm alarms and maybe where lights were was just), I didn’t like the new light placement at the sink you can’t do your makeup properly. That being said I was very comfortable and it was soooooo close to the beach!! Love that part!
於 2024 年 1 月住了 1 晚
Barry Eagle 於 2024年1月29日的回應
Thank you for your review. I am glad to hear that you enjoyed our cleanliness and location! Your feedback will be addressed with our on-site team so that we will improve in the future. Barry Eagle, Owner

6/10 一般

louise

讚好：整潔度
Came down on the off season to enjoy a weekend at the beach. The hotel felt like a ghost town and the staff had obviously packed up their friendliness for the season also. We stayed in a downstairs room that was extremely hard to sleep in due to the excessively loud fan and then the window blinds that let in light. Terrible pillows in the room and the bathroom is so tiny. Value for money in the off season but I would be unimpressed paying anything more to stay here. Location to the beach is great.
於 2024 年 1 月住了 1 晚
Barry Eagle 於 2024年1月16日的回應
Thank you for your review. I was very disappointed to hear that overall your stay with us failed to meet and exceed your expectations. I asked that our management reach out to see what else we can do and to ensure that there is nothing further you would like to discuss. We hope that you still had safe travels overall. Barry Eagle, Owner

10/10 優異

Allan (Bracey)

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Property was clean and quiet. Staff was very helpful with TV problem.
於 2023 年 12 月住了 2 晚
Barry Eagle 於 2024年1月8日的回應
Thank you for your review. I am happy to hear that you enjoyed our friendly staff and cleanliness! We look forward to seeing you again. Barry Eagle, Owner

10/10 優異

Robert

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚
Barry Eagle 於 2024年1月4日的回應
Thank you for your rating. Barry Eagle, Owner

10/10 優異

Kristal

讚好：整潔度、職員與服務和住宿狀況
Great location and just what I needed. Very clean too. Definitely will book again!
於 2023 年 12 月住了 1 晚
Barry Eagle 於 2024年1月4日的回應
Thank you for your review. I am happy to hear that you enjoyed our cleanliness and location! We look forward to seeing you again. Barry Eagle, Owner

4/10 欠佳

Steven

於 2023 年 12 月住了 1 晚
Barry Eagle 於 2023年12月27日的回應
Thank you for your rating. We are sorry to read that your expectations were not met during your stay. We ask that you please reach out to the hotel to discuss your stay further. Barry Eagle, Owner

10/10 優異

Uriah P

於 2023 年 12 月住了 2 晚
Barry Eagle 於 2024年1月15日的回應
Thank you for your rating. Barry Eagle, Owner

10/10 優異

Nancy

於 2023 年 12 月住了 2 晚
Barry Eagle 於 2024年1月11日的回應
Thank you for your rating. Barry Eagle, Owner

8/10 不錯

James

We had one TV in the room that did not work .. they said repair man would fix at 10:AM the next day the repairman never showed up that day or the next…
於 2023 年 12 月住了 4 晚
Barry Eagle 於 2023年12月21日的回應
Thank you for your review. I want to sincerely apologize for the issues that you encountered. I take your concerns very seriously and have reached out to our on-site management team in order to address your concerns promptly and our staff accordingly. I have recently been informed that management has contacted you and offered you concessions for your stay. We hope you were still able to enjoy your time in the area. Barry Eagle, Owner

8/10 不錯

Luis

讚好：整潔度
Barry Eagle 於 2024年2月7日的回應
Thank you for your rating. Barry Eagle, Owner

8/10 不錯

Trent

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 5 晚
Barry Eagle 於 2023年12月5日的回應
Thank you for your rating. Barry Eagle, Owner

10/10 優異

Heather

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Amazing as always
I stay here all the time, for years and they are always super nice, super clean, it’s just always nice. I don’t stay anywhere else but here, I have enjoyed it every single time for the last 5 years.
於 2023 年 12 月住了 2 晚
Barry Eagle 於 2023年12月5日的回應
Thank you for your review! I am happy to hear that you enjoyed your overall stay with us and we look forward to seeing you again. Barry Eagle, Owner

10/10 優異

Roger

讚好：整潔度、職員與服務和住宿狀況
The off-season prices were very good for an oceanfront resort. The staff members were consistently friendly and helpful. This was our second stay here, and we will return.
於 2023 年 11 月住了 4 晚
Barry Eagle 於 2023年12月4日的回應
Thank you for your review. I am happy to hear that you enjoyed our friendly staff! We look forward to seeing you again. Barry Eagle, Owner

10/10 優異

Debra

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice, clean, comfortable.
於 2023 年 11 月住了 1 晚
Barry Eagle 於 2023年11月28日的回應
Thank you for your review. I am happy to hear that you enjoyed our cleanliness! We look forward to seeing you again. Barry Eagle, Owner

10/10 優異

Roger

於 2023 年 11 月住了 2 晚
Barry Eagle 於 2023年11月21日的回應
Thank you for your rating. Barry Eagle, Owner

10/10 優異

Craig

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Barry Eagle 於 2023年11月19日的回應
Thank you for your rating!

10/10 優異

Brad

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Amazing Stay!
The Islander Hotel is a great place to stay! Bailey at the front desk was especially helpful. The beds were comfortable and it was a very short walk to the beach ⛱️. The room was clean and spacious.
於 2023 年 10 月住了 2 晚
Barry Eagle 於 2023年11月1日的回應
Thank you for your review. I am happy to hear that you enjoyed our friendly staff, location, and beds! We look forward to seeing you again. Barry Eagle, Owner

8/10 不錯

Trevor

於 2023 年 10 月住了 2 晚
Barry Eagle 於 2023年11月20日的回應
Thank you for your rating. Barry Eagle, Owner