The hotel and staff was excellent food was great and hot for a buffet drink reasonable price for a hotel would recommend this hotel
Andrew
2024 年 4 月入住 8 晚
10/10 超赞
JOSE ANTONIO
与配偶出行
2024年05月5日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Ha sido muy acogedor
JOSE ANTONIO
2024 年 5 月入住 1 晚
10/10 超赞
SAMUEL
与家人出行, 团体旅客
2024年04月27日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great place
SAMUEL
2024 年 4 月入住 9 晚
6/10 一般
Charlotte
与家人及幼儿出行
2024年04月8日
满意:清洁度
不满意:员工和服务
Found the front of house team on reception to be quite rude. They made us feel completely unwelcome as we were checking in, making negative comments about us just staying one night. We had also rang ahead to confirm which day we would use the full board lunch and we were advised we could use it on either the day we checked in or checked out. When I mentioned this at check-in I was told this wasn't policy and was repeatedly asked who I'd spoken to on the phone despite me saying I hadn't got a name. I then rang again when, on getting back to my room in the evening the room was unbearably hot. I couldn't get the air-con to work. I rang reception, who told me, again very rudely, that it wasn't working and there was nothing they could do. We ended up sleeping with the balcony door open all night and all of us were completely bitten by mosquitos in the morning. By contrast the restaurant and kids' club team (Sofia especially) were AMAZING. Super-friendly and helpful. The pool area was nice but overcrowded, especially as it was off-season. Can't imagine what it would be like in August! The main restaurant was a nice setting and the food was good in the buffet. The lunch we had in the pool bar however was HORRENDOUS. I got a prawn and mango salad, which was - shockingly - made from tinned mangoes and frozen prawns with a sickly-sweet dressing. The patatas bravas and fries were undercooked. We left the lot.
Charlotte
2024 年 4 月入住 1 晚
10/10 超赞
Selwyn
2024年03月30日
满意:清洁度、员工和服务、住宿条件和设施
Selwyn
2024 年 3 月入住 5 晚
10/10 超赞
Craig
2024年03月17日
满意:清洁度、员工和服务、住宿条件和设施
Craig
2024 年 3 月入住 3 晚
2/10 糟糕
Jane
2024年03月4日
不满意:员工和服务,清洁度
Avoid
A very tired hotel in need of renovation or at least a good clean. Furniture was worn and dirty and cleaning staff doing everything they can to not clean your room.
Jane
2024 年 3 月入住 2 晚
10/10 超赞
Alberto,Aventura
与家人出行
2024年01月28日
满意:清洁度、员工和服务、住宿条件和设施
First time in the area, amazing infrastructure close to the highway.
In summer probably is something close to the paradise.