Excelsior Springs Bar Hotel

"Room was decent, some attention to detail could be helpful like the used toothpick in the shower when we arrived. Staff was very friendly and helpful. Breakfast was great 9/10 on Saturday. Sunday 2/10 out of juice and pop, dirty bowls etc…beware elevators are insanely slow. "

"air conditioning seems very lack luster and the staff seemed like it was an annoyance to have to help a guest in any way "

"We stayed a week in the Cosmo suite with a toddler. Great room even with the balcony closed. Excellent view. Breakfast and coffee options could improve. They don't match the experience of everything else. Bar and staff are both excellent. Thank you to the staff for a great experience! "

"When we went the breakfast bar was almost empty and we went around 8am. I was extremely upset with the pool as there was only ladders to get out of the pool that has 2 steps it makes it extremely hard to get out of. It would be horrible if an elder person or someone who can’t climb the step be if they where to get into the pool. I was most excited for the pool. "

"Paid for my room on line then when I got there had to pay agina wait for my refund now"

"Staff friendly and the hotel was nice. I thought i was getting 2 beds bit there was only 1. Not happy but made it work."

"Tv didn’t work the last two times we stayed.staff doesn’t care to help fix problems. You pay a resort fee and they don’t care about your money or anything "

"Property appearance is not accurate as shown in description. Bed had trash under the mattress and around the floor. Property had bad odor. "

"Hotel rooms spread out, not easy to find rooms where other family members were staying but that’s my only beef. "