「I had reserved a handicapped accessible room. The room I selected was shown in a photo as handicapped accessible. The room we were assigned was hearing accessible. This does not help an 87-year-old who uses a walker and has bad knees with a low toilet with no grab bar and a tub to negotiate.」
「The property was nice. The shower curtains could be washed, but the room was nice. The elevators were down, but thankfully we only had a small amount of luggage to carry. Nice area and places to shop at nearby.」
「Room was clean and had plenty of tables/shelves for luggage, bathroom looked newly renovated and very clean, staff were kind and super helpful when I needed anything.」