This hotel is not worth the money!!
When booking this hotel, the expedia description made it sound waaaaay more luxurious that it actually is (we paid $327 for 1 night). For example: there is no bar/lounge. The only dining option is a burger shack. The closest places to eat are also not very good. The rooms are spacious and do come with a kitchen so you are able to cook your own food, which is handy - I see how this would be good for families.
There was some confusion whether our room was ready upon checkin, which made it a slow process and we werent told about any of the other features of the hotel (sauna/steam room - if these exist).
Bring your own pool towels, as the ones at the hotel are very small and thin!
We are just passing through, so wont be returning but for the cost it was a disappointing stop on our trip!
brooke
於 2025 年 7 月住了 1 晚
10/10 優異
Graham
親子同遊
2025 年 7 月 16 日
讚好:整潔度、設施服務和住宿狀況
Great pool and waterslide for kids
Graham
於 2025 年 7 月住了 2 晚
4/10 欠佳
Christopher Drayton
家人同遊
2025 年 7 月 14 日
讚好:職員與服務
不滿:住宿狀況
The room is in bad shape. It is spacious, but in need of repair. The kitchen counter has cracks and holes on it from water damage. There is no tub (old jetted tub that’s broken and huge so you can only use the shower). The armchair has worn down arms and looks filthy from people resting arms on it. Window a/c unit is loud and clunks. No a/c in the bedroom. Rollaway cot & mattress was so so old (other hotels have much much nicer rollaway beds) and the mattress was extremely thin. Pull out bed much the same. Holes in the screen in the bedroom (didn’t want to open at night for fresh air in fear to let bugs in). Patio furniture was extremely dusty and in need of a wipe down (which we did).
Carpet really needs replacement and there was plastic garbage in the corner by the couch and side table.
I would expect much more for $340 a night - this is not a deluxe suite by far. We’ve stayed here before in a much nicer suite - this was extremely disappointing
Christopher Drayton
於 2025 年 7 月住了 1 晚
10/10 優異
fikrije
2025 年 7 月 13 日
讚好:整潔度、職員與服務和住宿狀況
Perfect place
fikrije
於 2025 年 7 月住了 2 晚
10/10 優異
Debby
親子同遊
2025 年 7 月 13 日
讚好:整潔度和住宿狀況
Loved this place! Very family oriented! The grandkids enjoyed the pool every day!!! See you next year!
Debby
於 2025 年 7 月住了 2 晚
10/10 優異
sukhdeep
親子同遊
2025 年 7 月 13 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hotel worth staying with family and kids. The rooms are very spacious with a big pool for kids and family. The staff was great.
sukhdeep
於 2025 年 7 月住了 1 晚
8/10 不錯
Francesca
2025 年 7 月 9 日
讚好:整潔度和職員與服務
The suite was great and very comfortable. However the parking was limited and there was no elevator and small staircases making hauling luggage difficult.
Francesca
於 2025 年 7 月住了 1 晚
10/10 優異
Laura
2025 年 7 月 9 日
讚好:整潔度、職員與服務和住宿狀況
Friendly and helpful staff. Nice suites with free laundry right outside our door. Nice pool and hot tubs. We liked it so much we stayed an extra day.
Laura
於 2025 年 7 月住了 1 晚
2/10 很差
Ronald
伴侶同遊
2025 年 7 月 9 日
不滿:整潔度、設施服務和住宿狀況
TV didnt work. Wife had to hold remote (with brand new batteries) two feet from TV sensor to change channels. Bed was EXTREMELY HARD, We woke up in pain every morning, and when i complained, they said most people compliment us on how soft the beds are, because their in-room couches are so hard! Unbelievable! Gaslighting by staff to cover up the distepair the room was in. They refused to give a refund and blamed that on expedia. We felt insulted. Also, when i asked about the amenities in the area the front desk person said "you can check google". Stay away. Bad manners. Condescending, unhelpful front desk staff. Crappy broken run down uncomfortable rooms.
Doesn't even deserve the minimum 1 star.
Ronald
於 2025 年 7 月住了 2 晚
10/10 優異
Alain Lee
伴侶同遊
2025 年 7 月 8 日
讚好:整潔度、設施服務和住宿狀況
Hospitality
Alain Lee
於 2025 年 5 月住了 1 晚
10/10 優異
Brandon
親子同遊
2025 年 7 月 7 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff were fantastic, very friendly and helpful. Our kids loved the water park. The rooms are a bit dated but are very clean and well kept. We would definitely stay again in the future
Brandon
於 2025 年 7 月住了 1 晚
10/10 優異
Elizabeth
2025 年 7 月 6 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Friendly staff
Elizabeth
於 2025 年 7 月住了 1 晚
8/10 不錯
Amy
伴侶同遊
2025 年 7 月 6 日
Would stay again. One bedroom balcony suite, Nice size room and living space with a great view! My only negative is there was no tv in the bedroom.
Amy
於 2025 年 7 月住了 3 晚
10/10 優異
Nadia
家人同遊, 寵物同遊
2025 年 7 月 5 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
So family friendly. We had such a lovely time at the water park. Loved how big the room was. The bathtub was amazing. We will definitely be back!
Nadia
於 2025 年 7 月住了 2 晚
10/10 優異
mezooo
2025 年 7 月 5 日
Friendly staff
mezooo
於 2025 年 7 月住了 2 晚
10/10 優異
Julie
家人同遊, 親子同遊, 伴侶同遊, 寵物同遊
2025 年 7 月 2 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great family friendly hotel with a warm outdoor pool, water slide, spray park and hot tubs to soak the day away. Sauna, steamroom and fitness centre available for guests. Change rooms were very clean. There is a BBQ station off the main building for guests to use.
The Family suite we had was spacious with 2bdrms and 2bathrooms. Full kitchen, living room, patio. It was clean but dated in decor and paint. Carpets looked newer throughout.
Staff were always welcoming and very friendly whenever we walked past front desk. Even the cleaning staff were great and greeted you when you’d pass them in the hallway or outside on the property.
Hotel restaurant-Boardwalk- was very affordable and good size portions.
*pet friendly - their pet fee is different from their posted website fee so be aware it is NOT $15/day but rather $50/day
We definitely would recommend staying here and will be back to visit.
Julie
於 2025 年 6 月住了 2 晚
10/10 優異
Fatan
親子同遊
2025 年 7 月 2 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We loved the pool! The room was also very spacious and clean, with all amenities available. The staff was helpful, quick, very friendly and accommodating! We will definitely be back!
Fatan
於 2025 年 6 月住了 3 晚
2/10 很差
Brandi (Prince Albert)
多人同遊
2025 年 7 月 1 日
不滿:職員與服務和住宿狀況
Checked in late and there was no trolly to help move our luggage. The building's are very seperated so a lot of walking to reach our room. Room was very old considering the prices.. not enough blankets or towels in our suite.. only one plug in the king suite bedroom which happened to be on the oppesite side of the room away from the bed. Walked into our suite and the heat was going it was nearly 35 degrees in there..very uncomfortable considering the costs. Would recommend booking elsewhere if im being completely honest.
Brandi
於 2025 年 6 月住了 1 晚
10/10 優異
Melanie
家人同遊
2025 年 7 月 1 日
讚好:整潔度、設施服務和住宿狀況
Beautiful and spacious rooms with so much natural light. Such friendly staff and a shout out to Gary at the pool, he was incredible with the kids.
Melanie
於 2025 年 6 月住了 2 晚
10/10 優異
Chad
親子同遊
2025 年 6 月 30 日
讚好:整潔度、設施服務和住宿狀況
Love the amenities and staff! Rooms are very spacious. Great for a family getaway
Chad
於 2025 年 6 月住了 2 晚
10/10 優異
Neil
2025 年 6 月 29 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The waterpark was fantastic, the facilities were great and the service and staff was phenomenal. Special thanks to Garry, Ash and Ganesh for making this a memorable stay
Neil
於 2025 年 6 月住了 2 晚
10/10 優異
Ashley
親子同遊
2025 年 6 月 29 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Tub & pull out couch could use an upgrade, but other was it was great place for families
Ashley
於 2025 年 6 月住了 1 晚
6/10 一般
ZAHIDA (CALGARY)
親子同遊
2025 年 6 月 29 日
讚好:職員與服務和住宿狀況
The staff were super nice and welcoming. I loved that they had outdoor BBQs available and people on hand to help. The pool area is well maintained and has a friendly attendant, which was a nice touch.
The unit we stayed in was a bit worn and could use some TLC. There was a slight musty smell when we walked in, the couch was old and squeaky, and the kitchen had only the bare essentials but I appreciated that there was a dishwasher.
Overall, we had a good time!