「We had booked a king deluxe. Upon arrival and getting the keys, nothing was said to us about changing our room. As we entered we noticed it was 2 double beds instead. Went back to the front desk to discuss and apparently this happened because others extended their stay and caused us to essentially be downgraded? Cool.
The room itself reeked of cheap air freshener to the point we had to air it out for HOURS. The curtains were TAPED shut with scotch tape and the windows/ windowsills hadn’t been...
「The room looked great, but had that old smoking hotel smell. Once the AC was turned on for a bit, the smell cleared up. Nice finishes (granite and chrome) and linens (sheets were a comfy breathable percale). Bed and pillows were comfy. The view from the shared balcony was lovely over the lake, however, the screen had no latch so no sleeping with the door ajar. The room could have been cleaned better. Our socks let us know that the floor was dirty, nooks and corners needed attention. Plenty of...