Didn’t like the lack of human interaction and the poor communication about check in time. We checked in online and the email said everything was complete and didn’t reference a time we could get in. We assumed we could get in whenever we got there (around 1pm). When we got there we couldn’t open the door to our room.
Lillie
於 2025 年 6 月住了 1 晚
10/10 優異
STEFANO
家人同遊
2025 年 5 月 10 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Celere sostituzione del phon
STEFANO
於 2025 年 4 月住了 3 晚
10/10 優異
Fabio
2025 年 5 月 2 日
Fabio
於 2025 年 4 月住了 2 晚
2/10 很差
Sebastian
2025 年 4 月 13 日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Check in disaster
Check in absolutely disaster. No one answered and had to stay outside in florence for an hour.