Dear Guest , We thank you a lot for having taken the time to write and share your experience at the Hotel Nuova Italia and for having given us such high marks. We are now looking forward to welcoming you again to our hotel in the near future and, until then, we remain, sincerely Antonio - Bookings Office

Dear Guest , We thank you a lot for having taken the time to write and share your experience at the Hotel Nuova Italia and for having given us such high marks. We are now looking forward to welcoming you again to our hotel in the near future and, until then, we remain, sincerely Antonio - Bookings Office

Dear Guest, We thank you for having stayed at our hotel and for the nice review you posted! We have chosen not to serve meats for breakfast because it is not part of the Italian tradition. We hope to have you again at our hotel and,, until then we remain, Sincerely, Luciano Viti

Dear Guest, We thank you for having stayed at our hotel and for the nice reviiew you wrote. We are re-modeling all the bathrooms and will soon be not so "old". We are looking fotward to your next visit and remain, Sincerely, Luciano Viti

Dear Guest, We thank you for having stayed at our hotel and for having taken your time to write the lovely review! Regretfully, it is not possible to install an elevator in our ancient building. We hope that you will be back to stay at our hotel at a lower froor and in the near future. Sincerely,. Luciano Viti

Dear Guest, We are really sorry that you did not enjoy our continental Italian breakfast. We hope that you ill come back to our hotel in the future and at thta ime we will give you a room on the ground flooor and will also try to arrange a breakfast to your needs . Sincerely, Luciano

Dear customerAs the owner of hotel, Thank you for staing in our hotel., and write down the expereiecnes. I recomfirmed everything with our staffs, and checking the pulica area cctv. 1. by the request of 2 star hotel , we do not need provide ketttle in the room, but if you need, we can get hot water from coffee machine for you. you did not ask.2.the locker key you can take with you, but if you lose it, you will need to paid, we did not instant customer to leave for us, it seeemed like you only complain, but you never ask. why we ask key in the reception is or safe reasons, too. cause if if they keys got stolen outside, it will be more danger for thieves get into the hotel. we have staff in the reception 24hrs to keep it safe.3. about lift, everything was wrttien pretty clearly on our information page, yyou cannot blame us for you didn't ready by yourself during when you are reserving the hotel. 4. and what happened in the check out morning, you should know what really going on, i don't understand why you are lying on the comments. In this suitaiton, we could call police for it, we didn't. and this is what you do? In case you don't know we have cctv in the public area for sutiation like this. So be a grown up man, you have 2 kids, show them that you are a good father instead of being a bad person.Thank you

Very well, never go back again.For common happiness.RegardsAntonio -

About ac there are anty pollutions laws it cannot be turne.Regardsd on in April during the day it was 26 celsius at night 8 celsius in Italy is a perfect temperature

Estimado Sr. Rene Muchas gracias por tu preciosa reseña. Estamos encantados de que tu estancia fue hasta tus expectativas. Tratamos de hacer siempre todo lo que podemos para satisfacer las necesidades de nuestros clientes. Esperamos volver a verte pronto y mientras tanto te enviamos nuestros mejores saludos. Atentamente Antonio - Bookings Office

Dear Mrs. Yogo We thank you a lot for having taken the time to write and share your experience at the Hotel Nuova Italia. Your satisfation is our best reward ! We are now looking forward to welcoming you again to our hotel in the near future and, until then, we remain, sincerely Antonio - Bookings Office

Dear Mrs. Maritza We thank you for having taken the time to write and share your experience at the Hotel Nuova Italia. Your satisfation is our best reward ! We are now looking forward to welcoming you again to our hotel in the near future and, until then, we remain, sincerely Antonio - Bookings Office

Cher Client Nous sommes reconnaissants d'avoir séjourné dans notre hôtel et de l'avoir évalué avec des mots d'éloge. Votre satisfaction est notre plus belle récompense. Nous espérons vous accueillir à nouveau lors de votre prochaine visite à Florence. En attendant, nous vous envoyons nos meilleures. Cordialment Antonio - Bookings Office

Dear Mrs. Ananya We thank you a lot for having taken the time to write and share your experience at the Hotel Nuova Italia and for having given us such high marks. Your satisfation is our best reward ! We are now looking forward to welcoming you again to our hotel in the near future and, until then, we remain, sincerely Antonio - Bookings Office

Dear Eddie We thank you a lot for having taken the time to write and share your experience at the Hotel Nuova Italia. Your satisfation is our best reward ! We are now looking forward to welcoming you again to our hotel in the near future and, until then, we remain, sincerely Antonio - Bookings Office

Estimado S.r Abigail Muchas gracias por tu preciosa reseña. Estamos encantados de que tu estancia fue hasta tus expectativas. Tratamos de hacer siempre todo lo que podemos para satisfacer las necesidades de nuestros clientes, y parece que vamos por buen camino. Esperamos volver a verte pronto y mientras tanto te enviamos nuestros mejores saludos. Atentamente Antonio - Bookings Office

Dear customer, We thank you a lot for having taken the time to write and share your experience at the Hotel Nuova Italia. Your satisfation is our best reward ! We are now looking forward to welcoming you again to our hotel in the near future and, until then, we remain, sincerely Luca- Bookings Office

Dear Megan We thank you a lot for having taken the time to write and share your experience at the Hotel Nuova Italia. Your opinion is very important to us !Noise and late night activity comes with the central location. Although our rooms are equipped with soundproof windows, it's possible to hear some external noise. If you are a light sleeper can get a room in the back. We are now looking forward to welcoming you again to our hotel in the near future and, until then, we remain, sincerely Antonio - Bookings Office

Dear Mrs. Rudy We thank you a lot for having taken the time to write and share your experience at the Hotel Nuova Italia and for having given us such high marks. Your satisfation is our best reward ! We are now looking forward to welcoming you again to our hotel in the near future and, until then, we remain, sincerely Antonio - Bookings Office

Dear Mr. Leonid. We thank you for having taken the time to write and share your experience at the Hotel Nuova Italia.What did you expect from a 2 stars hotel ?Our is a small and clean hotel, friendly and helpful staff, strategically located and close to everything.May be you needed to book a superior class hotel to find all the comfort and amenenities you was looking for.RegardsAntonio - Bookings Office

Lieber Raoul Wir bedanken uns für den Kommentar und freuen uns darüber daß Sie sich in unserem Haus wohlgefühlt haben. Wir hoffen Sie in Zukunft wieder Wilkommen zu heissen. Beste Grüße Antonio - Buchungsbüro

Dear Mrs. Elizabeth We thank you a lot for having taken the time to write and share your experience at the Hotel Nuova Italia. Your satisfation is our best reward ! We are now looking forward to welcoming you again to our hotel in the near future and, until then, we remain, sincerely Antonio - Bookings Office

Dear Customer Thank you for your time to wirte your expenrenices in our hotel,but I have to point out that you are choosing a 2 star hotel as your stay. and everything our hotel is qualified for a 2 star hotel in italay. If you have a lot of requests, you may choose 5 star hotels in Florence. So maybe next time when you choose hotel, do yourself a favour, I hope you can luckily choose a hotel fit your need by the price that you paid here .Best RegardsHotel Nuova Italia

Dear Aggie We thank you a lot for having taken the time to write and share your experience at the Hotel Nuova Italia and for having given us such high marks. Your satisfation is our best reward ! We are now looking forward to welcoming you again to our hotel in the near future and, until then, we remain, sincerely Antonio - Bookings Office

Dear Mr. Shuzo We thank you a lot for having taken the time to write and share your experience at the Hotel Nuova Italia and for having given us such high marks. Your satisfation is our best reward ! We are now looking forward to welcoming you again to our hotel in the near future and, until then, we remain, sincerely Antonio - Bookings Office

Dear Mrs. Veronica We thank you a lot for having taken the time to write and share your experience at the Hotel Nuova Italia. We are now looking forward to welcoming you again to our hotel in the near future and, until then, we remain, sincerely Antonio - Bookings Office

Dear Mr. Raifeh We thank you a lot for having taken the time to write and share your experience at the Hotel Nuova Italia and for having given us such high marks. Your satisfation is our best reward ! We are now looking forward to welcoming you again to our hotel in the near future and, until then, we remain, sincerely Antonio - Bookings Office