Florence Hotel with Pool

"Clean room staff not very helpful WiFi was garbage and breakfast was very underwhelming. Toast and cereal…that’s not breakfast at a hotel"

"Great breakfast and coffee."

"The water was shut off, could not shower or use the restroom. No compensation was offered."

"Today was a nightmare, no water at all at the property had to drive to NJ without showering . The hotel was not bad but they need to buy odor eliminator and let housekeeping spray it all over the hallways and rooms before people check in. Musty odor, I have no clue but it was mix of cigarette odor as well"

"Yes, everything was great. Thank you"

"We arrived late after 8 hours on the road to no one in the office. We called multiple times, rang the bell, and even just waited quietly. After 15 minutes with no help, I called the national office, which also attempted to get in touch with hotel staff. They even called management's emergency line and could not get in touch with anyone. We waited over an hour without getting any help. Eventually the staff member returned and said the manager had asked her to get a head start on laundry. She was apologetic, but being gone from the front desk with no call forwarding and without returning to check seems like bad practice, and the manager never answered the emergency line. Something is not right here. "

"Good breakfast, quiet and nice staff. Pool was not working"

"Lovely, non-problematic, nice and quiet last minute overnight stop"

"Breakfast was great, clean room."