Very friendly staff even checking later.
We could still have dinner in bar with dog at last moment.
Room great, very well updated and clean. Bathroom lovely. Apart that the water in shower only trickled. No nice full stream
Kiki
2025 年 7 月入住 1 晚
10/10 超赞
Meena
2025 年 7 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff were very polite and accommodating. I needed an iron and iron board and they got one for me very quickly. Loved the location.
Meena
2025 年 7 月入住 2 晚
10/10 超赞
Adriana
与配偶出行
2025 年 7 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I would like to highly recommend the rooms, and I found the fan in the room to be a wonderful addition. The room was clean, spacious, and featured a comfortable bed and sofa, along with a large television. It provided everything necessary for a truly pleasant stay. Thank you very much.
Adriana
2025 年 7 月入住 1 晚
6/10 一般
Nicholas
2025 年 7 月 16 日
满意:清洁度
The cleanliness wasn't to a high standard and the building was tired and the repairs or replacement sections (new and old) didnt mix.
The bar areas were modern, clean and friendly staff although there appeared to be young inexperienced staff in the restaurant that needed a shake up.
We felt our beds could have been cleaner and questionable whether the bed linen had been changed.
Nicholas
2025 年 7 月入住 1 晚
6/10 一般
Maria
与配偶出行
2025 年 7 月 12 日
不满意:服务设施
Okay for a one night stay.
Bathroom had a mouldy smell
Staff was not unpleasant not pleasant neither
Room was ok
The cream in the bathroom was off.
They have a very small park which is always full as they don’t check who parks there.
Maria
2025 年 7 月入住 1 晚
6/10 一般
John
2025 年 6 月 29 日
John
2025 年 6 月入住 2 晚
10/10 超赞
Tamsin
与家人及幼儿出行
2025 年 6 月 22 日
满意:清洁度、服务设施、住宿条件和设施
Lovely hotel. Very comfortable
Tamsin
2025 年 5 月入住 1 晚
8/10 还可以
Francesca
与家人出行
2025 年 6 月 21 日
满意:清洁度、服务设施、住宿条件和设施
This is a lovely hotel with everything you need. Great for a short stay in Folkestone. Rooms are clean and tidy, a delicious breakfast is on offer and the staff are friendly.
Just wish we could have checked in before 3pm.
Francesca
2025 年 6 月入住 1 晚
10/10 超赞
Shelly
与家人出行
2025 年 6 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Unique
Shelly
2025 年 6 月入住 1 晚
10/10 超赞
Carol
2025 年 6 月 15 日
满意:清洁度、员工和服务、住宿条件和设施
Carol
2025 年 6 月入住 3 晚
10/10 超赞
Caron
与配偶出行
2025 年 6 月 14 日
满意:清洁度、员工和服务、住宿条件和设施
We booked this hotel because it has parking out the front of the building, but it is on a first come first Parking. However, I was disappointed to see someone had parked in the disabled bay without a disabled badge on display therefore I was unable to use the bay with my badge. I was most upset. The hotel had no plans in place or initiative to find out who had parked their car in that bay whether it was a hotel guest or as they said, it could be someone off the street. I was disappointed a hotel would allow this to happen they said this often happens on a regular basis. But everything elsewas superb.
Caron
2025 年 6 月入住 1 晚
10/10 超赞
BARRY
与配偶出行
2025 年 6 月 14 日
满意:清洁度、员工和服务、住宿条件和设施
Lovely hotel in a great location for exploring Folkestone. We upgraded to a superior double room which was very spacious as was the en-suite. Very tastefully decorated, comfortable king sized bed. Partial sea view. The staff were all very helpful and friendly and we look forward to a return visit.
BARRY
2025 年 6 月入住 1 晚
10/10 超赞
Kishori
与家人出行
2025 年 6 月 13 日
满意:清洁度、服务设施、住宿条件和设施
I had a perfect lovely waterfront view, from my room, birds and flowers. And the bartender Oleski was courteous and friendly. Could not want for more pleasant stay. Would definitely recommend.
Kishori
2025 年 6 月入住 1 晚
10/10 超赞
Anthony Hannington
2025 年 6 月 12 日
Anthony Hannington
2025 年 6 月入住 1 晚
6/10 一般
Paul
2025 年 6 月 12 日
满意:清洁度、员工和服务、住宿条件和设施
It was ok, room small and very warm, pigeons kept sitting on ledge outside as the deterrents (spikes) were incomplete and were noisy which meant opening window wasn’t at all great. Decent location and staff friendly though
Paul
2025 年 6 月入住 1 晚
8/10 还可以
stephen
与家人出行
2025 年 6 月 11 日
满意:清洁度、服务设施、住宿条件和设施
Lovely hotel in a great location, lovely bar area as well
stephen
2025 年 5 月入住 1 晚
10/10 超赞
Kwongfat
2025 年 6 月 5 日
满意:清洁度、服务设施、住宿条件和设施
Kwongfat
2025 年 5 月入住 2 晚
8/10 还可以
Judy
2025 年 6 月 1 日
满意:住宿条件和设施
Judy
2025 年 5 月入住 1 晚
10/10 超赞
lucy
与家人出行
2025 年 5 月 31 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Only issue with this hotel is the parking is very restrictive staff are lovely and hotel very clean had dinner in the bar which was good and breakfast was nice
lucy
2025 年 5 月入住 1 晚
10/10 超赞
siobhan
与家人出行
2025 年 5 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great as always
siobhan
2025 年 5 月入住 3 晚
10/10 超赞
Sunitha,Slough
与配偶出行
2025 年 5 月 25 日
满意:清洁度、服务设施、住宿条件和设施
A wonderful comfortable stay - we were upgraded too!!!
We loved the facility - warm and welcoming, clean and beautiful, did not lack anything
We will choose Best Western everywhere we go!!
Sunitha
2025 年 5 月入住 1 晚
2/10 糟糕
Robert
与配偶出行, 商务旅客
2025 年 5 月 11 日
不满意:员工和服务、服务设施、住宿条件和设施
NOT DISABLED FRIENDLY. Do not stay if you can't walk up 10 steps. Rude staff when you ask for the locked disabled door to be opened leaving the hotel and returning.