“Booked a king room for 2 nights got a double queen. Upon entering the room tv and all lights were on. Housekeeping never came. Did not have the do not disturb sign on. At 9am Day of check out a worker opened the door without knocking before hand. It was a good decision use the latch lock I forgot to use the dead bolt”
“We usually stop here on our way up north and the hotel always seems to be going through changes. I made my reservation through Expedia and when we arrived the room they gave us was not what I had reserved. When I questioned the front desk, I was told that because I made the reservation through a 3rd party (Expedia), there was nothing he could do about it. I clearly reserved a lake view room like I always do and didn't get one. Not a big deal, it was just one night, but I didn't like the……
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