4/10 很差
steven
商务旅客
2025 年 12 月 22 日
满意：住宿条件和设施，服务设施
不满意：清洁度
So I usually only give good reviews but after all this I figured u should know I paid for a cleaning fee when I booked the room but had several isues. The room was nice &spacious &pool was nice especially having a washer& dryer to use, along with nice big pillows.problems; room was not clean, the floors were dirty, definitely not washed along with the dining table, had to request cleaning supplies. The bathroom had long black hair on the floor & shower, I have no hair. found hair on the kitchen counter. The kitchen had no dish drying towels,had to request that from staff. filled my refrigerator that day i got here came here since herefor 2 wks & get a message from the owner that she wants to defrost the freezer which was frosted heavily.should have been done prior to me arriving so I declined it & cleaned some of the ice out myself. microwave turn table did not work properly &single serve portion on the coffee maker did not work.dishes in the cabinets were not clean& had to hand wash the ones I used. The bath mat was a death trap & I almost slipped & fell on it, does not stick to floor,had to use a beach towel on the floor.usually dont post negative things & being a retired vet, didnt bother me. I asked to stay an extra 2 hrs & told no even though no was stay thr today& that it needed to be cleaned, I watched the cleaning person spend maybe an hour &was gone, reason why place was dirty. notified owner on this site but not her personal email. didn't want someone in my room.
steven
2025 年 12 月入住 14 晚