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关于北里奇兰希尔斯达拉斯沃斯堡温德姆旅游旅馆的点评

2 out of 5
北里奇兰希尔斯达拉斯沃斯堡温德姆旅游旅馆
7920 Bedford Euless Rd, North Richland Hills, TX

点评

6.2
10 分 - 超赞。206 条好评,共有 944 条点评" "
8 分 - 还可以。203 条好评,共有 944 条点评" "
6 分 - 一般。190 条好评,共有 944 条点评" "
4 分 - 很差。157 条好评,共有 944 条点评" "
2 分 - 糟糕。188 条好评,共有 944 条点评" "

6.4/10

清洁度

6.8/10

员工和服务

6.4/10

服务设施

6.0/10

住宿条件和设施

6.6/10

环保

点评

10/10 超赞

Eddie

商务旅客
满意:服务设施
👍
2024 年 4 月入住 1 晚
Mike 于 2024年04月21日 的回复
Dear Eddie,Thank you for staying with us and for your kind review. We are delighted to note that you had a pleasant experience on your stay with us; and appreciate your valuable feedback. We look forward to welcoming you on your next stay with us.Sincerely,Travelodge

8/10 还可以

Alex

满意:清洁度、员工和服务、住宿条件和设施
Ubicacion
2024 年 4 月入住 1 晚
Mike 于 2024年04月16日 的回复
Dear Alex,Thank you for staying with us and for your kind review. We are delighted to note that you had a pleasant experience on your stay with us; and appreciate your valuable feedback. We look forward to welcoming you on your next stay with us.Sincerely,Travelodge

2/10 糟糕

Yothamarie

No good
2024 年 4 月入住 1 晚
Mike 于 2024年04月11日 的回复
Dear Yothamarie,Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We take pride in our service and strive to reach perfection. Your experience was certainly the exception and is not normal. We certainly appreciate your feedback as it is most important to us to identify areas of continuous improvement which helps to ensure future stays are more comfortable. Please accept our apologies.Sincerely,Travelodge

2/10 糟糕

Simon

不满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Mike 于 2024年04月11日 的回复
Dear Simon,Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We take pride in our service and strive to reach perfection. Your experience was certainly the exception and is not normal. We certainly appreciate your feedback as it is most important to us to identify areas of continuous improvement which helps to ensure future stays are more comfortable. Please accept our apologies.Sincerely,Travelodge

8/10 还可以

Priscilla

带宠物出行, 与配偶出行
满意:员工和服务,清洁度
不满意:服务设施
Too expensive and knocked on door after I paid room again. Couldn't do my laundry anytime. Other than that it was a great room whoever did the work or remodel of the room I was in did a great job.
2024 年 3 月入住 1 晚
Mike 于 2024年04月5日 的回复
Dear Priscilla,Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We greatly appreciate your time in posting the review particularly with your kind feedback on our hotel overall service. The entire staff greatly appreciated your feedback. Look forward to serve you again.Sincerely,Travelodge

10/10 超赞

Molly

与配偶出行, 团体旅客
满意:员工和服务,清洁度
不满意:服务设施
No coffee pot
2024 年 4 月入住 1 晚
Mike 于 2024年04月5日 的回复
Dear Molly,Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We greatly appreciate your time in posting the review particularly with your kind feedback on our hotel overall service. The entire staff greatly appreciated your feedback. Look forward to serve you again.Sincerely,Travelodge

2/10 糟糕

byanca,lovington

不满意:清洁度、员工和服务、住宿条件和设施
Meh
2024 年 2 月入住 3 晚
Mike 于 2024年03月4日 的回复
Dear Byanca,Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We take pride in our service and strive to reach perfection. Your experience was certainly the exception and is not normal. We certainly appreciate your feedback as it is most important to us to identify areas of continuous improvement which helps to ensure future stays are more comfortable. Please accept our apologies.Sincerely,Travelodge

10/10 超赞

A C

满意:清洁度
2024 年 1 月入住 2 晚
Mike 于 2024年01月31日 的回复
Dear Guest,Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We greatly appreciate your time in posting the review particularly with your kind feedback on our hotel overall service. The entire staff greatly appreciated your feedback. Look forward to serve you again.Sincerely,Travelodge

10/10 超赞

Breshon

满意:清洁度、住宿条件和设施、客房舒适度
2024 年 1 月入住 2 晚
Travelodge North Richland Hills, TX 于 2024年01月15日 的回复
Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We greatly appreciate your time in posting the review particularly with your kind feedback on our hotel overall service. The entire staff greatly appreciated your feedback. Look forward to serve you again.

6/10 一般

Aaron

商务旅客
不满意:员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 2 晚
Travelodge North Richland Hills 于 2024年01月10日 的回复
Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We take pride in our service and strive to reach perfection. Your experience was certainly the exception and is not normal. We certainly appreciate your feedback as it is most important to us to identify areas of continuous improvement which helps to ensure future stays are more comfortable. Please accept our apologies.

10/10 超赞

Rebecca

满意:清洁度、员工和服务、住宿条件和设施
Wonderful staff
2024 年 1 月入住 1 晚
Travelodge North Richland Hills, TX 于 2024年01月8日 的回复
Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We greatly appreciate your time in posting the review particularly with your kind feedback on our hotel overall service. The entire staff greatly appreciated your feedback. Look forward to serve you again.

2/10 糟糕

alvya

与家人出行
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property double booked my room and i was set out with nowhere to stay for the night after i prepaid for a room.
2023 年 12 月入住 1 晚
Travelodge North Richland Hills, TX. 于 2023年12月14日 的回复
Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We are distressed that we did not earn your recommendation and that our customer service was to blame. This is not typical for us, as our team is dedicated to enhancing the guest experience in any way possible. Our team will be spoken to. Please accept our apologies.

8/10 还可以

Eli'ezer

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 1 晚
Mike 于 2023年12月11日 的回复
Dear Guest,Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We greatly appreciate your time in posting the review particularly with your kind feedback on our hotel overall service. The entire staff greatly appreciated your feedback. Look forward to serve you again.Sincerely,Travelodge

8/10 还可以

Maria de los Angeles Martinez

与家人出行, 商务旅客
The property is unkept and looks like a 1 star motel
2023 年 12 月入住 2 晚
Mike 于 2023年12月8日 的回复
Dear Maria,Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We greatly appreciate your time in posting the review particularly with your kind feedback on our hotel overall service. The entire staff greatly appreciated your feedback. Look forward to serve you again.Sincerely,Travelodge

8/10 还可以

Deonna

不满意:住宿条件和设施,服务设施
You get what you pay for. Its not bad at all. Random people in the parking lot in their cars with the lights on is weird and the rooms arent pretty but not as dirty with bugs. Ive stayed in a lot worse. If youre staying here its only to sleep and have your belongings in. Nothing more. If you plan on being in your room a lot, this is not the place for you. Otherwise, easy check in and out. Low on towels and tissue paper.Easy fix if you gobdown to the lobby and ask. Theyll give you them right then and there. Dont talk to anyone and you'll be alright.
2023 年 12 月入住 1 晚
Mike 于 2023年12月8日 的回复
Dear Deonna,Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We take pride in our service and strive to reach perfection. Your experience was certainly the exception and is not normal. We certainly appreciate your feedback as it is most important to us to identify areas of continuous improvement which helps to ensure future stays are more comfortable. Please accept our apologies.Sincerely,Travelodge

2/10 糟糕

Stephanie

与家人出行
不满意:清洁度、住宿条件和设施、客房舒适度
It was horrible
It was filthy there was roches I was not please at all.
2023 年 11 月入住 1 晚
Mike 于 2023年11月27日 的回复
Dear Stephanie,Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We take pride in our service and strive to reach perfection. Your experience was certainly the exception and is not normal. We certainly appreciate your feedback as it is most important to us to identify areas of continuous improvement which helps to ensure future stays are more comfortable. Please accept our apologies.Sincerely,Travelodge

2/10 糟糕

Olvin

与配偶出行
不满意:住宿条件和设施,清洁度
I only stayed one night and the bed was small
2023 年 11 月入住 2 晚
Mike 于 2023年11月13日 的回复
Dear Olvin,Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We take pride in our service and strive to reach perfection. You had booked a one full size bed and that was the reason it was small. Please accept our apologies.Sincerely,Travelodge

8/10 还可以

Jeanne Marie

2023 年 11 月入住 2 晚
Mike 于 2023年11月27日 的回复
Dear Jeanne,Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We greatly appreciate your time in posting the review particularly with your kind feedback on our hotel overall service. The entire staff greatly appreciated your feedback. Look forward to serve you again.Sincerely,Travelodge

8/10 还可以

Brian

2023 年 10 月入住 1 晚
Mike 于 2023年10月23日 的回复
Dear Brian,Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We greatly appreciate your time in posting the review particularly with your kind feedback on our hotel overall service. The entire staff greatly appreciated your feedback. Look forward to serve you again.Sincerely,Travelodge

8/10 还可以

Jeanne Marie

满意:清洁度、员工和服务、住宿条件和设施
不满意:服务设施
There was a hair dryer in the rest room.
2023 年 10 月入住 1 晚
Mike 于 2023年11月2日 的回复
Dear Jeanne,Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. Thank you so much for this wonderful review. You summed it up perfectly and we are thrilled. Nice for future guests to read. We appreciate it very much.Sincerely,Travelodge

2/10 糟糕

Elia

与家人出行
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚
Mike 于 2023年10月16日 的回复
Dear Elia,Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We take pride in our service and strive to reach perfection. Your experience was certainly the exception and is not normal. We certainly appreciate your feedback as it is most important to us to identify areas of continuous improvement which helps to ensure future stays are more comfortable. Please accept our apologies.Sincerely,Travelodge

6/10 一般

Tommy

It was cheap, but clean.
2023 年 8 月入住 1 晚
Mike 于 2023年08月31日 的回复
Dear Tommy,Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We greatly appreciate your time in posting the review particularly with your kind feedback on our hotel overall service. The entire staff greatly appreciated your feedback. Look forward to serve you again.Sincerely,Travelodge

4/10 很差

Jodi

2023 年 8 月入住 1 晚
Mike 于 2023年08月14日 的回复
Dear Jodi,Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We take pride in our service and strive to reach perfection. Your experience was certainly the exception and is not normal. We certainly appreciate your feedback as it is most important to us to identify areas of continuous improvement which helps to ensure future stays are more comfortable. Please accept our apologies.Sincerely,Travelodge

4/10 很差

Kimberly

与家人及幼儿出行, 带宠物出行
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
Please let me make it clear that the staff was great! Very friendly, really understanding and cooperative. The unfortunate part was the pictures posted of property on website didn't even seem the same. I do understand it said they were under going construction. I should have looked at the room immediately after checking in but i had to get to seeing my ill mother, so that was my fault. When we got back to stay i did not feel safe, especially with children. This may be a place people also live paying a weekly rate, it just did not seem safe at all. There were people hanging out everywhere and it was really late. Room was not clean at all, there was stuff on the walls, on walls in bathroom, floor was dirty...it was bad. I did not stay, talked to guy at desk but doors were locked so i had to talk through what seemed like bank teller glass. He was kind and understood, told me to come back the next morning and talk to manager. I had no issues with any staff or management, you all did great. I just had issues with cleanliness, my safety and my children's safety, it just was bad that way. I learned to check your room immediately, perhaps then i could have just not been charged at all for a room that i didn't feel comfortable to stay in.
2023 年 8 月入住 4 晚
Mike 于 2023年08月14日 的回复
Dear Kimberly,Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We take pride in our service and strive to reach perfection. Your experience was certainly the exception and is not normal. We certainly appreciate your feedback as it is most important to us to identify areas of continuous improvement which helps to ensure future stays are more comfortable. Please accept our apologies.Sincerely,Travelodge

6/10 一般

JERRY

团体旅客, 商务旅客
满意:员工和服务
不满意:清洁度
PRICE WAS RIGHT FOR THE PEOPLE THERE.
2023 年 7 月入住 2 晚
Mike 于 2023年07月24日 的回复
Dear Jerry,Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We take pride in our service and strive to reach perfection. Your experience was certainly the exception and is not normal. We certainly appreciate your feedback as it is most important to us to identify areas of continuous improvement which helps to ensure future stays are more comfortable. Please accept our apologies.Sincerely,Travelodge

6/10 一般

Erica

与家人出行
满意:客房舒适度,员工和服务
不满意:清洁度
2023 年 7 月入住 1 晚
Mike 于 2023年07月24日 的回复
Dear Erica,Thank you for staying with us and for your kind review. We are delighted to note that you had a pleasant experience on your stay with us; and appreciate your valuable feedback. We look forward to welcoming you on your next stay with us.Sincerely,Travelodge

8/10 还可以

Charles

满意:清洁度、员工和服务、客房舒适度
The staff was very friendly. The remote control didn’t work but otherwise the stay was excellent.
2023 年 7 月入住 1 晚
Mike 于 2023年07月17日 的回复
Dear Charles,Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We greatly appreciate your time in posting the review particularly with your kind feedback on our hotel overall service. The entire staff greatly appreciated your feedback. Look forward to serve you again.Sincerely,Travelodge

8/10 还可以

Michelle

满意:住宿条件和设施,员工和服务
2023 年 7 月入住 1 晚
Mike 于 2023年07月7日 的回复
Dear Michelle,Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We greatly appreciate your time in posting the review particularly with your kind feedback on our hotel overall service. The entire staff greatly appreciated your feedback. Look forward to serve you again. Sincerely,Travelodge

10/10 超赞

Tayveon

2023 年 7 月入住 1 晚
Mike 于 2023年07月7日 的回复
Dear Tayveon,Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We greatly appreciate your time in posting the review particularly with your kind feedback on our hotel overall service. The entire staff greatly appreciated your feedback. Look forward to serve you again.Sincerely,Travelodge

2/10 糟糕

Lester

2023 年 6 月入住 1 晚
Mike 于 2023年07月24日 的回复
Dear Lester,Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We take pride in our service and strive to reach perfection. Your experience was certainly the exception and is not normal. We certainly appreciate your feedback as it is most important to us to identify areas of continuous improvement which helps to ensure future stays are more comfortable. Please accept our apologies.Sincerely,Travelodge

10/10 超赞

Andrea

满意:清洁度、员工和服务、住宿条件和设施
Very nice rooms
2023 年 6 月入住 1 晚
Mike 于 2023年07月2日 的回复
Dear Andrea,Thank you for staying with us and for your kind review. We are delighted to note that you had a pleasant experience on your stay with us; and appreciate your valuable feedback. We look forward to welcoming you on your next stay with us.Sincerely,Travelodge

4/10 很差

Stan

与家人出行
不满意:清洁度、员工和服务、住宿条件和设施
2023 年 6 月入住 3 晚
Mike 于 2023年06月19日 的回复
Dear Stan,Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We take pride in our service and strive to reach perfection. Your experience was certainly the exception and is not normal. We certainly appreciate your feedback as it is most important to us to identify areas of continuous improvement which helps to ensure future stays are more comfortable. Please accept our apologies.Sincerely,Travelodge

6/10 一般

Aaron

2023 年 6 月入住 3 晚
Mike 于 2023年06月19日 的回复
Dear Aaron,Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We take pride in our service and strive to reach perfection. Your experience was certainly the exception and is not normal. We certainly appreciate your feedback as it is most important to us to identify areas of continuous improvement which helps to ensure future stays are more comfortable. Please accept our apologies.Sincerely,Travelodge

10/10 超赞

Sandra

2023 年 6 月入住 2 晚
Mike 于 2023年06月12日 的回复
Dear Sandra,Thank you for staying with us and for your kind review. We are delighted to note that you had a pleasant experience on your stay with us; and appreciate your valuable feedback. We look forward to welcoming you on your next stay with us.Sincerely,Travelodge

2/10 糟糕

真实旅客

商务旅客
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Provided 3 times room key but cannot opened it. Staff said they wrote wrong room number to the key envelopes but not his fault !!! Ac doesn't stop.
2023 年 6 月入住 1 晚
Mike 于 2023年06月12日 的回复
Dear Guest,Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We take pride in our service and strive to reach perfection. Your experience was certainly the exception and is not normal. We certainly appreciate your feedback as it is most important to us to identify areas of continuous improvement which helps to ensure future stays are more comfortable. Please accept our apologies.Sincerely,Travelodge

4/10 很差

Victor

商务旅客
不满意:清洁度、员工和服务、住宿条件和设施
Reserve en la app de expedía y cuando llegue el hotel me cobraron 10 dólares más.
Mike 于 2023年06月5日 的回复
Dear Victor,Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We take pride in our service and strive to reach perfection. Your experience was certainly the exception and is not normal. We certainly appreciate your feedback as it is most important to us to identify areas of continuous improvement which helps to ensure future stays are more comfortable. Please accept our apologies.It was a difference for the room type you needed.

8/10 还可以

Rebecca

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 6 月入住 1 晚
Mike 于 2023年06月5日 的回复
Dear Rebecca,Thank you for staying with us and for your kind review. We are delighted to note that you had a pleasant experience on your stay with us; and appreciate your valuable feedback. We look forward to welcoming you on your next stay with us.Sincerely,Travelodge

8/10 还可以

Galilea

满意:清洁度、员工和服务、服务设施
2023 年 4 月入住 1 晚
Mike 于 2023年05月15日 的回复
Dear Galilea,Thank you for staying with us and for your kind review. We are delighted to note that you had a pleasant experience on your stay with us; and appreciate your valuable feedback. We look forward to welcoming you on your next stay with us.Sincerely,Travelodge

10/10 超赞

Sonia

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 4 月入住 1 晚
Mike 于 2023年04月17日 的回复
Dear Sonia,Thank you for staying with us and for your kind review. We are delighted to note that you had a pleasant experience on your stay with us; and appreciate your valuable feedback. We look forward to welcoming you on your next stay with us.Sincerely,Travelodge

10/10 超赞

Fidel

2023 年 3 月入住 2 晚
Mike 于 2023年04月24日 的回复
Dear Fidel,Thank you for staying with us and for your kind review. We are delighted to note that you had a pleasant experience on your stay with us; and appreciate your valuable feedback. We look forward to welcoming you on your next stay with us.Sincerely,Travelodge

10/10 超赞

Javier

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Good
2023 年 3 月入住 1 晚
Mike 于 2023年04月3日 的回复
Dear Javier,Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We greatly appreciate your time in posting the review particularly with your kind feedback on our hotel overall service. The entire staff greatly appreciated your feedback. Look forward to serve you again.Sincerely,Travelodge

10/10 超赞

Fidel

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Exelente
2023 年 3 月入住 1 晚
Mike 于 2023年03月27日 的回复
Dear Fidel,Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We greatly appreciate your time in posting the review particularly with your kind feedback on our hotel overall service. The entire staff greatly appreciated your feedback. Look forward to serve you again.Sincerely,Travelodge

4/10 很差

Anita

与家人出行
不满意:清洁度、住宿条件和设施、客房舒适度
My first room the door to restroom woul not close it was actually not even fixed right. I resquested a new room which was smaller bed was comfy but woke up with horrible allergies and I’m terribly allergic to mold. I had to shorten Timmy stay there and leave.
2023 年 3 月入住 2 晚
Mike 于 2023年03月27日 的回复
Dear Anita,Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We take pride in our service and strive to reach perfection. Your experience was certainly the exception and is not normal. We certainly appreciate your feedback as it is most important to us to identify areas of continuous improvement which helps to ensure future stays are more comfortable. Please accept our apologies.Sincerely,Travelodge

10/10 超赞

Jessica

2023 年 3 月入住 1 晚
Mike 于 2023年04月15日 的回复
Dear Jessica,Thank you for staying with us and for your kind review. We are delighted to note that you had a pleasant experience on your stay with us; and appreciate your valuable feedback. We look forward to welcoming you on your next stay with us.Sincerely,Travelodge

8/10 还可以

Greg

与配偶出行
不满意:住宿条件和设施
Beds were comfortable. Maid service was very good. The floor was filthy. We haf to wash our feet when we went to bed.
2023 年 3 月入住 7 晚
Mike 于 2023年03月27日 的回复
Dear Greg,Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We greatly appreciate your time in posting the review particularly with your kind feedback on our hotel overall service. The entire staff greatly appreciated your feedback. Look forward to serve you again.Sincerely,Travelodge

6/10 一般

Paola

满意:员工和服务
不满意:住宿条件和设施,清洁度
2023 年 3 月入住 1 晚
Mike 于 2023年03月27日 的回复
Dear Paola,Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We greatly appreciate your time in posting the review particularly with your kind feedback on our hotel overall service. The entire staff greatly appreciated your feedback. Look forward to serve you again.Sincerely,Travelodge

10/10 超赞

Sonia

满意:员工和服务、住宿条件和设施、客房舒适度
2023 年 3 月入住 1 晚
Mike 于 2023年03月20日 的回复
Dear Sonia,Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We greatly appreciate your time in posting the review particularly with your kind feedback on our hotel overall service. The entire staff greatly appreciated your feedback. Look forward to serve you again.Sincerely,Travelodge

4/10 很差

David

与配偶出行
不满意:住宿条件和设施,清洁度
Dirty, in disrepair, remotes didn't work. People hanging out in the parking lot. $81 was definitely not the value of my stay.
2023 年 3 月入住 1 晚
Mike 于 2023年03月17日 的回复
Dear David,Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We take pride in our service and strive to reach perfection. Your experience was certainly the exception and is not normal. We certainly appreciate your feedback as it is most important to us to identify areas of continuous improvement which helps to ensure future stays are more comfortable. Please accept our apologies.Sincerely,Travelodge

10/10 超赞

Sonia

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 2 月入住 1 晚
Mike 于 2023年02月27日 的回复
Dear Sonia,Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We greatly appreciate your time in posting the review particularly with your kind feedback on our hotel overall service. The entire staff greatly appreciated your feedback. Look forward to serve you again.Sincerely,Travelodge

2/10 糟糕

Douglas

与配偶出行, 商务旅客
不满意:员工和服务、服务设施、住宿条件和设施
they had bugs (roaches) the bedspread was dirty and had a Burt spot. the breakfast bar was never open.
2023 年 1 月入住 3 晚
Mike 于 2023年01月23日 的回复
Dear Douglas,Thank you very much for your recent stay at Travelodge in North Richland Hills, TX. We take pride in our service and strive to reach perfection. Your experience was certainly the exception and is not normal. We certainly appreciate your feedback as it is most important to us to identify areas of continuous improvement which helps to ensure future stays are more comfortable. Please accept our apologies.We do not serve the breakfast.Sincerely,Travelodge