Chalets in Franklin County

"For the most part everything was up to standard. I cannot blame the staff as we were short of time and thus our communications were not being met. Overall, a pleasant stay. The bed was exceptionally comfortable. Thank you."

"This lace was great!"

"Lovely location. Very comfortable and clean. "

"Very nice hotel with great amenities internally and also situated nicely around a lot to do. Movie theater, restaurants, etc.."

"We were originally put in an uncleaned room which was quite annoying. After speaking with the staff they kindly upgraded us to a larger, clean room. "

"Ok. Bed was old and soft. Breakfast is the absolute minimum. The staff are the best thing this hotel has goin for it!"

"The room was very nice and up to date. Staff was very friendly. The breakfast had a little of everything however the pancake machine did not work. There were plenty of other options for breakfast. I would definitely stay there again. The price was excellent and the whole experience was comparable to the Hampton inn and suites that I stayed in the previous night, for almost twice the price."

"We booked a room with a king bed but when we arrived at the hotel the desk clerk told me our room had two queen beds. When I asked if they had given our room away to someone else, I was told if they ran out of the rooms we paid for on Hotels.com we would just have to accept what was left. We also tried to contact the hotel from the airport but were unable to get anyone except a phone tree that simply told us to go to the website. If we can't count on getting the room we booked (and paid for), I guess we will just use another service."

"Check in after 10:00 was very difficult. I show up and there is no staff. There is a sign for a number to call. The two people ahead of me said they had been calling the number for ten minutes with no answer. I called the CheapTickets phone and they gave me a different number to call. It went to voice mail and then hung up on me. After ten more minutes, a person showed up. I was tired and now it was after 11:30 pm. The room was fine. The check in was not. "