Independent Franklin hotels

"No continental breakfast available false advertising. No avail snacks in machine. The hotel is run down. Elevator was not working to get to the third floor. Drawer handles missing in room. "

"Yes "

"I booked a room with one king bed through Expedia, and the reservation clearly confirmed that room type. However, when I arrived at the hotel, the room had two twin beds instead. When I returned to the front desk to address the issue, I was told that all of the king rooms were already booked, even though my reservation specified a king bed. What made the experience more frustrating was the lack of assistance from the front desk staff. There was little effort to help resolve the situation or offer any alternative solution. In addition, I had prepaid for breakfast, but the breakfast vouchers were not provided during check in and I had to remind the staff to give them to me. Overall, the stay was disappointing because the room type I reserved and paid for was not honored, and the service during check in did not reflect the level of hospitality I expected."

"Loved this hotel - I think it was one of the nicest “off the highway” hotels we’ve stayed at. We loved the complimentary snacks and soft drinks that were available between 5 and 6pm. Our room was a suite so we had lots of space and the breakfast was great too. We will be back!! "

"everything was perfect"

"very cool &affordable stay-super kind staff, bathroom cleanliness is the only comment overall would stay again if in boston on a budget!"

"The bed was squeaky, cobwebs in the ceiling and dust I was so unhappy I called and the receptionist was rude AF!! It was over all 0/10 my first time there!! "

"Everything was great! "

"Garage parking $25 every time you reenter. Huge line 45 wait to check in. "