A truly horrible experience. Do not recommend anyone to go to this place. First of all we arrived at night they went to the parking lot they did not know English they drove us crazy they brought us to another hotel that also belongs to them and just understood that it was a mistake and we were right. The room had a heavy smell of smoking even though it was nonsmoking rooms, they did not know any English was hard to communicate sucks at the levels we just wanted to go and leave the place no one helped us. We took dinner from them because we were just disappointed they did not give us compensation, the food was disgusting just a terrible experience.
真实旅客
2021 年 9 月入住 1 晚
8/10 还可以
Dennis
商务旅客
2021年02月5日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Soggiorno confortevole
Ottima accoglienza, hotel pulito e confortevole.
Ristorante di qualità
Dennis
2020 年 11 月入住 1 晚
10/10 超赞
真实旅客
与配偶出行
2020年11月22日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was unique about the property! They had great stuff that prepared great breakfast and the rooms were spotless!
真实旅客
2020 年 11 月入住 1 晚
4/10 很差
真实旅客
2019年11月3日
不满意:住宿条件和设施,服务设施
真实旅客
2019 年 10 月入住 1 晚
10/10 超赞
真实旅客
2019年09月5日
真实旅客
2019 年 9 月入住 1 晚
4/10 很差
真实旅客
与家人及幼儿出行
2019年08月24日
不满意:员工和服务、服务设施、住宿条件和设施
Avevamo chiesto una camera per tre con un bambino di nove anni e ci hanno fornito una camera con un letto a due piazze e mezzo con una culla.
真实旅客
2019 年 8 月入住 1 晚
10/10 超赞
Francesco,Buggiano
商务旅客
2019年06月18日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Ottima posizione, tranquillo, camere spaziose e ben arredate. Pulito, unica cosa da migliorare colazione nelle suite.
Francesco
2019 年 6 月入住 1 晚
2/10 糟糕
Danilo
2018年12月21日
满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
Nonostante avessi telefonato, ho scoperto d'avanti al suit che bisognava andare al Testani per fare il check.in e anche la colazione del mattino