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Fenix West

3.5 star property
Skiers start their day with hot coffee before stepping directly onto the slopes from this mountain hotel with convenient ski-in/ski-out access

Choose dates to view prices

Fenix West offers a mountain location with practical amenities for skiers. Guests can access slopes directly, enjoy lift privileges, and arrange equipment rentals easily. The hotel features a coffee shop, laundry facilities, free WiFi, and a helpful concierge service.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Laundry room

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Superior Hotel Room

Individually decorated, individually furnished, desk, blackout curtains

Superior Hotel Room

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
TV
Separate bedroom
Blackout curtains
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for 1 Bedroom Suite

Individually decorated, individually furnished, desk, blackout curtains

1 Bedroom Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
TV
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for 1 Bedroom Premier Suite

Individually decorated, individually furnished, desk, blackout curtains

1 Bedroom Premier Suite

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
TV
Separate bedroom
  • 495 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for 2 Bedroom Premier Suite (Dual Key)

Individually decorated, individually furnished, desk, blackout curtains

2 Bedroom Premier Suite (Dual Key)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
TV
  • 775 sq ft
  • 1 bedroom
  • Sleeps 5
  • 4 Single Beds OR 2 King Beds

View all photos for 3 Bedroom Premier Suite (Triple Key)

Espresso maker, high chair

3 Bedroom Premier Suite (Triple Key)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
TV
  • 1076 sq ft
  • 1 bedroom
  • Sleeps 7
  • 6 Single Beds OR 3 Double Beds

View all photos for 3 Bedroom Penthouse Suite

Individually decorated, individually furnished, desk, blackout curtains

3 Bedroom Penthouse Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
TV
  • 1076 sq ft
  • Sleeps 7
  • 6 Single Beds OR 3 Double Beds

View all photos for 3 Bedroom Penthouse Residence

Individually decorated, individually furnished, desk, blackout curtains

3 Bedroom Penthouse Residence

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
TV
  • 1173 sq ft
  • 1 bedroom
  • Sleeps 7
  • 6 Single Beds OR 3 Double Beds

View all photos for 1 Bedroom Premier Suite (A)

Individually decorated, individually furnished, desk, blackout curtains

1 Bedroom Premier Suite (A)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
TV
Blackout curtains
  • 495 sq ft
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for 1 Bedroom Premier Suite (B)

Individually decorated, individually furnished, desk, blackout curtains

1 Bedroom Premier Suite (B)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
TV
Blackout curtains
  • 495 sq ft
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for Superior Hotel Room A1

Individually decorated, individually furnished, desk, blackout curtains

Superior Hotel Room A1

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Separate bedroom
Blackout curtains
Hairdryer
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Superior Hotel Room A2

Individually decorated, individually furnished, desk, blackout curtains

Superior Hotel Room A2

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Blackout curtains
Hairdryer
Private bathroom
  • 248 sq ft
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Superior Hotel Room B

Individually decorated, individually furnished, desk, blackout curtains

Superior Hotel Room B

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Blackout curtains
Hairdryer
Private bathroom
  • 248 sq ft
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed
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About the area

Located in Furano, Fenix West is in the mountains. Ningle Terrace and Furabi are cultural highlights, and travellers looking to shop may want to visit Furano Cheese Factory and Furano Marche Shopping Center. Grape Juice Factory, Budogaoka Information Center and Garden of Wind are also worth visiting. Take some time off to enjoy the hot springs in the area, or get some fresh air with adventures like horse riding, mountain biking and ecotours nearby. Visit our Furano travel guide
Map
Kitanominecho, Furano, Hokkaido, 076-0034

What's nearby

  • Snow-covered forest cabins during the day in Furano, Hokkaido, Japan
    Furano Ski Resort
    1 min walk - 0.0 km
  • Furano Shrine
    Furano Shrine
    3 min drive - 2.4 km
  • Woman tourist Visiting in Furano, Traveler in Sweater sightseeing Ningle Terrace Cottages with Snow in winter. landmark and popular for attractions in Hokkaido, Japan. Travel and Vacation concept
    Ningle Terrace
    5 min drive - 4.5 km
  • Asahigaoka Sogotoshi Park
    10 min walk - 0.8 km
  • Furano Marche Shopping Center
    3 min drive - 3.1 km

Getting around

  • Nishinaka Station
    22 min drive
  • Asahikawa (AKJ)
    65 min drive

Restaurants

  • 回転寿司 トピカル
    3 min drive
  • Ronin
    9 min walk
  • メインダイニングルーム
    5 min drive
  • カフェノラ
    4 min drive
  • ふらのや
    3 min drive

About this property

Fenix West

Hotel near Furano Ski Resort
Fenix West provides amenities, such as a coffee shop/cafe and laundry facilities. Skiers and snowboarders can spend time on the slopes at this hotel, which offers ski-in/ski-out access, ski lift privileges and ski equipment hire. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), luggage storage and concierge services
  • Smoke-free property and a lift
Room features
All rooms are individually furnished, and offer comforts such as air conditioning, as well as perks such as free WiFi and sound-insulated walls.
More amenities include:
  • Bidets, free toiletries and hairdryers
  • TVs with Netflix, streaming services and cable channels
  • Highchairs, heating and limited housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited number of on-site self parking spaces per unit

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:30 AM for a fee: JPY 2,500 per person
  • A coffee shop/cafe

Restaurants on site

  • Ronin Coffee

Things to do

  • Ski equipment rentals
  • Ski lessons
  • Ski lift privileges
  • Ski storage
  • Ski-in/ski-out access

Family friendly

  • High chair
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (once per stay)

Outdoors

  • In the mountains

Accessibility

  • Lift

More

  • 7 floors
  • Built in 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Extra futon (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Netflix
  • Streaming services
  • TV with cable channels

Food and drink

  • Espresso maker

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in Breakfast rates for children ages 0-5, and can be requested on-site for the listed child breakfast fee.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are available for JPY 7000.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately JPY 2500 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Futon bed fee: JPY 8050 per night
  • Crib (infant bed) fee: JPY 7000.0 per night
  • Laundry fee: JPY 0

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Fenix West Hotel
Fenix West Furano
Fenix West Hotel Furano

Frequently asked questions

Is Fenix West pet-friendly?

No, pets are not allowed at this property.

How much is parking at Fenix West?

Self-parking is free at this property.

What time is check-in at Fenix West?

Check-in start time: 3:00 PM; check-in end time: 6:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Fenix West?

Checkout is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Where is Fenix West located?

Located in the mountains, this slopeside Furano hotel offers ski-in/ski-out access within 2 miles (3 km) of Furano Ski Resort, Garden of Wind and Asahigaoka Sogotoshi Park. Furano Marche Shopping Center and Furano Cheese Factory are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Fenix West Reviews

9.4

Exceptional

9.6

Cleanliness

9.0

Amenities

9.2

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 81 out of 106 reviews
Rating 8 - Good. 19 out of 106 reviews
Rating 6 - Okay. 4 out of 106 reviews
Rating 4 - Poor. 1 out of 106 reviews
Rating 2 - Terrible. 1 out of 106 reviews

Reviews

10/10 Excellent

Bernard

Liked: Cleanliness, property conditions & facilities
Great front desk help and ski locker area, nice quiet rooms and close to other hotel for food
Stayed 3 nights in Jan 2026

10/10 Excellent

Joanne

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, spotlessly clean, great facilities and helpful and friendly staff. I’d definitely stay here again.
Stayed 2 nights in Oct 2025

10/10 Excellent

LAICHEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, clean rooms, good service
Stayed 2 nights in Sep 2025

10/10 Excellent

Jiamin

Liked: Cleanliness, amenities, property conditions & facilities
Clean, helpful staff, modern facilities.
Stayed 4 nights in Oct 2025

10/10 Excellent

Ka Po jonathan

Liked: Cleanliness, amenities, property conditions & facilities
The room is extremely clean and comfortable
Stayed 2 nights in Dec 2025

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and the bathroom was really nice. Cafe on site made amazing coffees.
Stayed 3 nights in Oct 2025

10/10 Excellent

Yong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mountain view was awesome Staff was friendly af Unit was clean af Toilet was awesome af Can't ask for more.
Stayed 3 nights in Nov 2025

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities
I had a wonderful stay at Fenix West Furano. The hotel is modern, stylish, and exceptionally well-equipped with everything you need — a full kitchen with complete cooking tools, utensils, and even laundry facilities. It really feels like a home away from home. The staff, especially Hardy, was incredibly friendly and helpful throughout our stay. Highly recommended for anyone visiting Furano!
Stayed 2 nights in Nov 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so friendly and kind. The coffee shop was great. Spacious, comfortable 2 bedroom unit.
Stayed 3 nights in Jun 2025

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very spacious and new. The location is fantastic if you are driving. Close to many amenities like convenient shops and restaurants (within 15 mins drive or less). Free laundry near lobby area. However, parking is limited on property.
Stayed 2 nights in Jun 2025

8/10 Good

Bernadette Zoey Lim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern decor. Friendly front desk staff. Just need to take note of the timing when it will be unmanned. Spacious space with adequate cutlery/utensils for simple cooking
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in the Premier Room with 3 bedrooms; it’s spacious and clean. Service is good; hotel replied promptly to our queries prior to our visit.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and comfortable
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Great stay at Fenix West. Room was spacious, very clean and well-maintained.
Stayed 2 nights in Jul 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Great stay at Fenix West. Room was very clean and well-maintained. Spacious too
Stayed 2 nights in Jul 2024

10/10 Excellent

Chee Keong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous 3 nights stay. The apartment is very spacious and the staff are very friendly. We had breakfast at Ronin cafe (level 1 of the property) The breakfast sets were well thought of. We totally enjoyed the place.
Stayed 3 nights in May 2024

10/10 Excellent

Su Teng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean with amenities. Service staff (Dorothy) is friendly and helped recommend dining places and things to do around Furano. It’s convenient if you have a car and parking was not an issue as there’s a large parking area about 3-5 mins away by foot if you can’t parked at the smaller carpark beside the hotel. It’s just around a ski slope but we didn’t make use of that since we went in summer.
Stayed 2 nights in Jun 2025

10/10 Excellent

HNIN YADANAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room is clean and pleasant. Dining options are limited, but the room has kitchen amenities for you to cook your own meals (supermarkets and shops within 15-20 minutes walking distance). Polite and friendly staffs that can converse well in English.
Stayed 2 nights in Oct 2024

10/10 Excellent

Meow Lin

Liked: Cleanliness, amenities, property conditions & facilities
The property is quiet, convenient and clean. The bed is very comfortable. It is easy to drive to attractions from here. There is a petrol kiosk just around the corner. Coffee and toast downstairs (Ronin) is great to start your day. There are few great dinning options just 5-7min walk from the property. The view of the mountains in the day and the lights of the houses in the night between the mountains and property are fantastic. Drive to Furano townis just 10min away with great food, pharmacy and supermarket.
Stayed 5 nights in May 2025

10/10 Excellent

Su Lin Anna P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked that it was spacious and new. We felt very comfortable in the suite. Staff spoke excellent English. But the carpark had very limited lots and the assigned carpark which is a walk away with no shelter, is not convenient if it is raining.
Stayed 2 nights in Aug 2024

10/10 Excellent

Low

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent room

We booked a 3 room suite. Thot it was al3 bedroom in one unit but it turn out to be 3 separate rooms connected with a common main door. Love this hotel thought it is not near amenities. Quite & comfortable.
Stayed 2 nights in Jul 2024

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yuko made our stay extra special. She took us to the fabulous soba restaurant next door. We came for the Hokkai Heso Matsuri festival held annually for two days. She arranged for the hotel driver to take us into town, and walked us where to find a taxi to return later that night. She even called our room to check if we returned safely. She went out her way to make our stay in Furano super memorable.
Stayed 1 night in Jul 2023

10/10 Excellent

Kuek Siong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern decor which came with free parking. Could imagine staying here for a while since it was such a comfortable stay and came with common work spaces. Great service from Nakajima san! We had some problems with the laundry’s washer and needed to call and trouble her after the front desk was closed. She was so willing to help us despite being off duty. Ms Fu speaks multiple languages and has a good memory. We requested for several items at the front desk and she did not left out anything ! We expected there might be some missing items since this is what we often experienced in other hotels. Thank you ladies! It would be wonderful if there are vending machines to sell drinks and food like sandwiches or simple meals. There is a convenience store about 200 metres down the slope but nothing beats the convenience of vending machines without the need to step out of the hotel!
Stayed 3 nights in Sep 2025

8/10 Good

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly, room clean, WiFi good, convenient parking if you can get a spot at the hotel. Good coffee shop downstairs but not included in room rate. It was quite noisy when staff cleaning snow and ice on the exit stairwell outside as the banging on the metal staircase to clean the steps rang like a bell over and over again for hours behind our bed wall. I know the snow clearing must be done, but next time I would make sure my room is not adjacent to the stairwell. Terrible way to wake up.
Stayed 6 nights in Jan 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous Fenix West!

Nisade is the first of the high-end Niseko developers to put a quality project on the ground. It is beautiful, with industrial design softened by a lot of contrasting woodwork. The design is classically modern understated. The staff was ultra friendly, from manager Yuko to the front desk, to all of the drivers, who recognized the guests by name after a few days. Walking the short 100 yards from the Kitanomine gondola felt like going home each day. I would highly recommend Fenix West. I chose it over the larger Fenix and feel like it was the perfect choice. I will definitely stay at Fenix West again and hope to see the same friendly and helpful staff again. My friends who stayed at a large hotel were envious of the concierge level service provided by Fenix West.
Stayed 7 nights in Feb 2024