Butuan Gaisano Mall Hotels

"This was a nice hotel to relax with family on a day trip the only thing i was concern is during the recent earthquake in Butuan city the staff did not have coordination during that time we have to run down stairs & No staff notify us it was okay to go back to our room. So i suggest that thier should be an asign staff for risk health management to coordinate with the costumers where to do during any foreseen an avoidable events. Overall, my sister and her grandkid enjoyed staying in this hotel. Thank you"

"Commendable"

"Room was clean , Front desk are welcoming.. love this ever since.."

"Very nice buffet. Grill will make custom omelettes. Wonderful staff"

"Wow. I did not realize I’d find such an elegant yet affordable hotel on Mindanao. Everything was perfect from the staf to the last minute accommodations for an unplanned additional guest to free airport shuttle service, right down to the added touch of our towels being folded into kissing swans. And all of this in a location that is smack in the middle of everything downtown. I have nothing negative to say. Only thanks for a great stay."

"Stay is good staff took time to process but friendly ; place walking distance to SM "

"After arriving we were told that due to renovations we had been rebooked to My Stay Hotel beside SM Mall. This ended up being a blessing as we were happy with the convenience of the location for shopping and dining. There was parking out front of the hotel supervised at night by a security guard. The room was very clean and we were very happy with it. The breakfast included made it a wonderful stay for the price. I would recommend."

"Staff is very friendly"

"pool was really nice and the beds were comfortable. Rene really helped us at the front door."