2/10 很差
Kathryn
多人同遊
2025 年 7 月 30 日
We had booked two separate nights over a weekend in early July. The keyless access is terrible. The guesthouse did not send the correct date's confirmation code and we could not access. I emailed and it took them 3 hours to get back to us. They refused to refund the nights' accommodation though I had to book another hotel and was very lucky to get a room at the last minute. I'm all for efficiency but not when you cannot address an issue and nobody answers the emergency number!!!
Kathryn
於 2025 年 7 月住了 1 晚