Gapan City Holiday Rentals

"I'll never stay there again, For example, even though I had entered my address & other info online beforehand, however, I was made to write it all down again by hand at check-in, they also took a photo of my passport, I question how they manage personal info, ... ? There was no water bottle, & not even a cup, in the room, I ordered breakfast for 8 AM when I checked in but it arrived at 9 AM, ..."

"I had a flight cancellation that affected my stay at this property. Expedia contacted the property and ask them if they could modify my dates for future visit they declined.. "

"This is an hourly hotel. They should not be on Expedia. We arrived early from a far away location. Staff said early checking ok. Then after 2 hours it came back and demanded 1000 plus pisos for the early check in. Staying 2pm check in. Yet you can go in at any time and get 24 hours. So it should had been more flexible as me and my friend that had another room reserved too was charged the same for early check it. Too bad the area does not have better hotels. As I would had pick a more flexible one. Of not bother to reserve and just show up. Very disappointed to the point that I just left at 5pm for a better location. "

"Nice place. It is not in walking distance to any shops of places to eat. If that's okay, its a good area "

"Location was very convenient for our purpose."

"The room is so dirty, the pool is so disgusting. The environment is so dirty 👎👎👎👎"

"Staff is good. Overall not too bad "

"Do not stay at this property. The photos are outdated and very misleading. Upon arrival, the building looked abandoned and unsettling. The room we were initially assigned was not safe or suitable for sleeping—there were many mosquitoes, and the bathroom was unsanitary. We requested a room transfer and were asked to pay additional money. Even after transferring, the new room still had mosquitoes. Both my child and I ended up with numerous mosquito bites. The staff also required a deposit to receive the room key, but this deposit was never returned at checkout. The staff claimed there was a PHP 400 rate difference but did not provide any receipt. We were two adults and one child, yet we were only provided with one old towel and a blanket that was extremely thin and almost torn. The lack of basic amenities was unacceptable. Because the booking was non-refundable and we had nowhere else to go at the time, we had no choice but to stay. The experience was extremely stressful and unpleasant for my family. Additionally, the property is located near a main road, and traffic noise can be clearly heard inside the room. This was a terrible experience overall, and I strongly believe this property should not be listed on your booking platform. "

"We had a great stay, good for nature trip!"