豪華客房, 2 張加大雙人床, 非吸煙房 (Private Balcony) | 高級寢具、羽絨被、書桌、手提電腦工作空間

LeConte Motor Lodge A Ramada by Wyndham的評價

2.5 out of 5
LeConte Motor Lodge A Ramada by Wyndham
929 PARKWAY, Gatlinburg, TN

評價

7.6

不錯

10 分評分,優異;652 則評價中有 240 則" "
8 分評分,不錯;652 則評價中有 189 則" "
6 分評分,一般;652 則評價中有 99 則" "
4 分評分,欠佳;652 則評價中有 66 則" "
2 分評分,很差;652 則評價中有 58 則" "

7.8/10 

整潔度

8.0/10 

職員與服務

6.6/10 

設施服務

7.2/10 

住宿狀況

7.4/10 

環保程度

評價

8/10 不錯

Lisa

伴侶同遊
讚好:整潔度、職員與服務和設施服務
Small TV
於 2024 年 5 月住了 2 晚

8/10 不錯

Anastasiia

寵物同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The location was great, the rooms were clean. Someone tried to open our doors in the middle of the night, but apart from that, the stay was good. The pancakes in the morning were delicious!
於 2024 年 5 月住了 1 晚
Shelly, GM 於 2024年5月22日的回應
We are so glad you enjoyed your stay! I will definitely speak with the team about trying to enter rooms, we understand that privacy is important. So glad you like the addition of the pancakes. Hope to see you again soon.

6/10 一般

Tyra

於 2024 年 5 月住了 3 晚
Shelly, GM 於 2024年5月22日的回應
Hi Tyra It looks like we missed the mark meeting your expectations, we do hope you come back again soon.

10/10 優異

Colton

家人同遊, 寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Was excellent for the price. Everything is within walking distance as well.
於 2024 年 5 月住了 1 晚
Shelly, GM 於 2024年5月20日的回應
Thanks for the great review! We love being on the strip and in the middle of everything. We hope to see you again soon.

8/10 不錯

Nikki

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved the renovations. This property is all about location location.
於 2024 年 5 月住了 1 晚
Shelly, GM 於 2024年5月20日的回應
We are so glad you enjoyed the renovations! And we agree, we love our location! We hope to see you again soon.

8/10 不錯

Sharon

家人同遊
讚好:整潔度、職員與服務和住宿狀況
The Property was was clean and was centrally located to shopping and Dining.
於 2024 年 5 月住了 1 晚
Shelly, GM 於 2024年5月20日的回應
We are so happy you found everthing to your satisfaction! We hope to see you again soon.

8/10 不錯

Margaret

讚好:整潔度
不滿:設施服務
Close to everything. Hot tub was empty very upsetting I was looking forward to it.
於 2024 年 5 月住了 2 晚
Shelly, GM 於 2024年5月20日的回應
We do apologize, the hot tub hasn't been an advertised amenity in years. We will be trying this summer to get this running again, stay tuned. We hope to see you again soon.

10/10 優異

Christopher

讚好:整潔度、職員與服務和住宿狀況
Updated and looks way better than before loved my stay
於 2024 年 5 月住了 1 晚
Shelly, GM 於 2024年5月20日的回應
Thank you for the kind words concerning all the updated the team has made. We are so glad you had a great time! We hope to see you again soon.

8/10 不錯

Brent (Lake Orion)

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
Nice remodeled room,nice pool,right downtown, good breakfast. Would recommend
於 2024 年 5 月住了 2 晚
Shelly, GM 於 2024年5月20日的回應
Thanks for the recommednation! We love when guests tell others about us. We hope to see you again soon!

8/10 不錯

Jennifer

讚好:整潔度、職員與服務和住宿狀況
Easy access to area attractions
於 2024 年 5 月住了 1 晚
Shelly, GM 於 2024年5月15日的回應
We love being right in the middle of things here in Gatlinburg. We hope you choose us again in the future.

8/10 不錯

Jimmy

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Shelly, GM 於 2024年5月15日的回應
Hi Jimmy, Thanks for the great score, we hope to see you again soon!

6/10 一般

Monica (INDIANAPOLIS)

讚好:整潔度和住宿狀況
不滿:職員與服務
All good
於 2024 年 4 月住了 1 晚
Shelly, GM 於 2024年5月3日的回應
It looks like we missed meeting your expectations, we apologize for any issues you may have had. We do hope you give us another opportunity in the future.

10/10 優異

Kayla

讚好:整潔度、職員與服務、設施服務和住宿狀況
Very convenient location, parking was a little crazy. If you arrive after a certain time, you’re stuck parking in the parking deck and walking to your room.
於 2024 年 3 月住了 2 晚
Shelly, GM 於 2024年4月30日的回應
We do apologize for the parking, we feel fortunate to have our own parking on site. We hope to see you again!

6/10 一般

John

家人同遊
讚好:整潔度、職員與服務和設施服務
Close to Shopping &;Restaurants
於 2024 年 4 月住了 1 晚
Shelly, GM 於 2024年4月30日的回應
We love being right here on the strip in Gatlinburg! We hope to see you aga!

10/10 優異

linda

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Shelly, GM 於 2024年4月30日的回應
Thanks for the great reveiw! Hope to see you soon!

6/10 一般

Shana

家人同遊, 親子同遊
讚好:整潔度和設施服務
不滿:職員與服務
Room service never available, and we stayed 2 nights and they never came to get dirty towels, trash or make the beds
於 2024 年 4 月住了 2 晚
Shelly, GM 於 2024年4月17日的回應
I am very sorry you didn't get room service, we do provide this every other day. I have passed tis information along to the housekeeping team. We do hope you give us another opportunity to meet your expectations.

10/10 優異

Jessica

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great and friendly staff. Nice size rooms and clean
於 2024 年 2 月住了 2 晚
Shelly, GM 於 2024年4月17日的回應
Thanks for the great compliment on the staff, I will definitely share this with them. We hope to see you again soon.

10/10 優異

Landon

家人同遊
讚好:整潔度、職員與服務和住宿狀況
We stayed here for a cheer competition at the convention center. I love how convenient it was to walk across the street!
於 2024 年 4 月住了 3 晚
Shelly, GM 於 2024年4月17日的回應
We love being so close to the convention center too! It certainly does make things easier for our guests. We hope to see you again soon.

6/10 一般

Zoë (Wilmington)

伴侶同遊
不滿:職員與服務和設施服務
Rooms were clean, but we stayed a full six days and not once they come and clean our room, when we asked the office about that, and for new towels, they told us that they do it every other day, but still had to get to come do our room. Also, if you’re looking forward to the free breakfast package, good luck because the servers and office staff could not keep up with breakfast as it is a very very small room and too many people are trying to eat at one time.
於 2024 年 3 月住了 5 晚
Shelly, GM 於 2024年4月10日的回應
We are very sorry to hear that you didn't get service, this is something I am working on with the housekeeping team as I understand how important this is. We did add a second way to heat food for breakfast so there shouldn't be any waiting, we do apologize that the area is small. We do wish we could expand. We hope you will give us another opportunity to meet your expectations.

8/10 不錯

Wallace

家人同遊
讚好:職員與服務、設施服務和住宿狀況
Property was clean staff was pretty good
於 2024 年 4 月住了 3 晚
Shelly, GM 於 2024年4月10日的回應
Wallace, We appreciate your kinds words and hope to see you again soon!

4/10 欠佳

Lorin

It was really run down and gross. The room was still dirty. There was no comforter just sheets. We could hear our neighbors every word. We couldn’t sleep the entire trip and almost went home early. Most staff was kind but there was one who answered the phone in the am on Friday who was not nice at all. Will not stay there again. The entire place needs to be soaked in bleach. Knock it down and start over.
於 2024 年 3 月住了 3 晚
Shelly, GM 於 2024年4月2日的回應
We are very sorry you didn't enjoy your room. The buildings are older but we have recently renovated all rooms. I have spoken with the housekeeping staff about your concerns.

8/10 不錯

thomas

讚好:整潔度和職員與服務
Restaurants on the grounds
於 2024 年 3 月住了 1 晚
Shelly, GM 於 2024年4月2日的回應
We would love to have a restaurant in the hotel! Unfortunately we just don't have the room for this. We hope to see you again soon.

6/10 一般

Sarah

家人同遊
讚好:設施服務
Front desk staff wasn’t very accomodati g and let us wait long until we were assigned a room
於 2024 年 3 月住了 2 晚
Shelly, GM 於 2024年4月2日的回應
I am very sorry you had to wait to check in, we do get very busy right at check in time.

4/10 欠佳

Carmen

不滿:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
Shelly, GM 於 2024年4月10日的回應
Carmen, We are very sorry we didn't meet your expectations, we do hope you give us another opportunity in the future.

10/10 優異

terry

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Nice
於 2024 年 3 月住了 4 晚
Shelly, GM 於 2024年4月2日的回應
Thanks for the great review! We hope to see you again in the future.

10/10 優異

Brandon’s YouTube channel

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
First time staying there and I highly recommend this place. Nice pool nice area we will be back next time we’re down here.
於 2024 年 3 月住了 1 晚
Shelly, GM 於 2024年4月2日的回應
We are so happy you had a great time and enjoyed the pool. We can't wait for you to come back and stay with us in the future!

8/10 不錯

Colleen

家人同遊, 多人同遊
讚好:設施服務和住宿狀況
The rooms are really nice. Outside of the hotel is a little scary but overall the area was very safe and surprisingly quiet. I would definitely stay there again.
於 2024 年 3 月住了 1 晚
Shelly, GM 於 2024年3月26日的回應
We are so glad you like the new rooms, we are still working on renovations and should be good as new shortly. We can't wait to see you again soon!

8/10 不錯

Calena

家人同遊
讚好:整潔度和職員與服務
Beds were comfortable. Convenient to everything within walking distance. The bathtub needs replaced and water hot/cold was very hard to regulate. Also there was no hand soap.
於 2024 年 3 月住了 1 晚
Shelly, GM 於 2024年3月26日的回應
I am very sorry about the water issue, I have had maintenance take a look at this. If you are ever of need of anything at any hotel please call or stop by the front desk, we are always more than happy to get you what you need. We do hope to see you again soon!

10/10 優異

Kierre

多人同遊
讚好:整潔度、職員與服務和住宿狀況
Loved the cleanliness, convenient location, & easy check in.
於 2024 年 3 月住了 1 晚
Shelly, GM 於 2024年3月26日的回應
I will pass along your kind words to the entire team, thank you for sharing. We hope to see you in the future!

10/10 優異

Nancy

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I have stayed here 3 other times, friendly, clean and convenient.
於 2024 年 3 月住了 3 晚
Shelly, GM 於 2024年3月23日的回應
We are so glad you like our hotel, and we love that you continue to pick us for your vacation stay. We look forward to seeing you again soon.

4/10 欠佳

walter

家人同遊
不滿:住宿狀況
Linens were to thin,slept on the bare mattress most of the stay. Bathroom door knob was not working properly, had to force door open to leave the bathroom.
於 2024 年 3 月住了 4 晚
Shelly, GM 於 2024年3月18日的回應
I am so sorry to hear that you didn't like our linens. We have changed all linens to match the Wyndham standards. If you ever have issues while staying at any hotel, please let the front desk know immediately so that we can take care of things. We do hope you give us another chance to meet your expectations.

8/10 不錯

Dorothy H

多人同遊
讚好:職員與服務和設施服務
The front desk staff and cleaning crew were very helpful and friendly.
於 2024 年 3 月住了 2 晚
Shelly, GM 於 2024年3月18日的回應
I am so happy the team members that you ran into were helpful and friendly! We hope to see you again soon.

4/10 欠佳

Walter

家人同遊, 寵物同遊
不滿:整潔度和住宿狀況
Room was clean except for the carpet. It was badly stained. The bed and bathroom were clean and nice. The shower would not do warm water. It was either scalding hot or very cold. My wife had to take a bath instead. We found a spider just minutes after entering the room. The motel is in the middle of a rebranding so it might improve as the new owners have a chance to upgrade it. It is VERY convenient to the main strip in Gatlinburg and that is why we booked it. We had a pet and searched for a pet friendly motel. Be aware that they charge a non refundable $25 pet fee that I do not recall reading about on Expedia.
於 2024 年 3 月住了 1 晚
Shelly, GM 於 2024年3月18日的回應
It looks like we missed meeting your expectations during your stay, I am very sorry to hear this. We do have carpet cleaning scheduled for after spring break. We have adjusted the faucet in the room you were in. We hope you give us another chance once our renovations are complete.

2/10 很差

Brian

伴侶同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
Our check in time was 3:00 PM but our room was not ready for us until nearly 6:00 PM. We had been in a car for several hour driving and wanted to check in get showered and have dinner. Our plans had to be changed due to the staff not having our room ready.
於 2024 年 3 月住了 1 晚
Shelly, GM 於 2024年3月13日的回應
Brian, We do apologize that your room was not ready, we were extremely short staffed. I have given you a 15% discount on our room rate.

10/10 優異

Lori

讚好:整潔度、職員與服務和住宿狀況
Loved the location.
於 2024 年 3 月住了 2 晚
Shelly, GM 於 2024年3月13日的回應
Lori, We are so glad you enjoyed the location, we love it too! Hope to see you again soon.

6/10 一般

Billy

讚好:職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Shelly, GM 於 2024年3月13日的回應
Billy, It looks like we missed the mark with meeting your expectations. We do hope you give us another opportunity in the future once our renovations are complete.

8/10 不錯

Thomas

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
This hotel is under refurbishment and the updates are terrific. The hot tub was broken and empty. There was no breakfast this weekend because the lobby flooring was being replaced. For a reasonable price, this is a great place to stay. It is right on the strip right across from the convention center. We will stay here again.
於 2024 年 3 月住了 3 晚
Shelly, GM 於 2024年3月13日的回應
Thomas, We are so happy you like the renovations! We have worked hard the past few months to get everything updated. The hot tub hasn't been an advertised amenity in a few months, I'm sorry about this. We look forward to your next visit!

10/10 優異

Gregory (Lakeland)

讚好:整潔度、職員與服務和住宿狀況
Renovated room, right in downtown, clean and safe
於 2024 年 3 月住了 3 晚
Shelly, GM 於 2024年3月5日的回應
Hi Gregory, Looks like you had a nice visit! We hope to see you again soon.

10/10 優異

rebecca

於 2024 年 3 月住了 1 晚
Shelly, GM 於 2024年3月5日的回應
We are happy you had a great stay with us Rebecca! We hope to see you again soon.

8/10 不錯

Ketaki

讚好:整潔度、職員與服務和住宿狀況
It is in a very convinient location .. We loved the proximity to the the town and eateries and fun places … Will definitely book again
於 2024 年 2 月住了 3 晚
Shelly, GM 於 2024年3月5日的回應
Thanks for you kind words, we hope to see you soon!

10/10 優異

Heather

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Quick trip.
There was not a single ice machine working, maybe because they are remodeling. Drink machines were completely out. Overall it was a great stay for us.
於 2024 年 2 月住了 1 晚
Shelly, GM 於 2024年2月27日的回應
Heather, We are so sorry about the ice machines, we do have two that are working now. Coke has been called to service more often also. Thank you for choosing us and we hope to see you again soon!

2/10 很差

Kim

讚好:職員與服務
不滿:整潔度和住宿狀況
So we stayed here for One night for my son football tournament. Let me start by saying I was throughly impressed by the location of this property because it’s in the middle of it all however the rest of the place was a no go for me. The front desk ladies were wonderful and helpful however our tv never worked and the room appeared semi renovated but not complete. The plugs were those old tan color electrical sockets plate and we had a telephone that looked like they both came from the 80’s. No breakfast as stated on their site. I mean I get that they are doing renovations but at least let your guest know that upfront as that could be a determining factor for some. But I was ok with that despite being told after check in however I would have been pissed if we were staying for longer than 1 night. Overall I would not stay back at this hotel as it freaked me out. From the funky dirty elevators, to the pool to the “hot tub not working” sign, to the decor, the walls are paper thin! I mean I heard my upstairs neighbors whole conversation at some point in the middle of the night, to the funkiness of this place as a whole. Sorry hotel owners but I tried to jump out on a limb and do something different but I think I’m going to stick to the types of hotels that have the reputations that I know. I will be contacting corporate about our TV, us mentioning to the staff and not even an excuse, an apology or a partial refund. But on another note if you love trailer park chic then this is your
於 2024 年 2 月住了 1 晚
Shelly, GM 於 2024年2月27日的回應
Kim, I apologize about your TV, I know this must have been frustrating for you. We are still in the middle of renovations and changes are still happening each day. We have tried to contact guests concerning breakfast, it looks like we missed calling you, I am very sorry. The hot tub is not an amenity that is advertised any longer. I understand that our hotel might not be for you, I do hope you give us another opportunity in the future once all renovations are complete.

10/10 優異

Ashley

親子同遊, 商務旅客
讚好:整潔度、職員與服務和住宿狀況
This property is directly across from the convention center. Great location friendly staff upon arrival and apologized for their mess with remodeling but made up for it with their awesome attitudes
於 2024 年 2 月住了 1 晚
Shelly, GM 於 2024年2月25日的回應
Ashley, Thank you so much for your kind words about the staff, they are a great team! I hope you choose LeConte Motor Lodge again in the future!

8/10 不錯

Susan

讚好:整潔度和職員與服務
Redecorated rooms were nice but the shower needs more work. Not bright enough lighting over sink.
於 2024 年 2 月住了 2 晚
Shelly, GM 於 2024年2月25日的回應
Susan, Thank you for the recommendations for the bathroom issues, we hope to see you again soon!

6/10 一般

KAREN

不滿:整潔度、住宿狀況和客房舒適度
Just ok
The room was remodeled, and it was OK. There was shampoo, conditioner, and body wash in the shower, and the shampoo container was empty and the body wash container had all kinds of dried soap on it. The headboard was only attached at the top so when you pulled out a plug, you literally pulled the headboard from the wall, they never came in and put in fresh towels, replenished coffee, etc. and we were there for three nights
於 2024 年 2 月住了 3 晚
Shelly, GM 於 2024年2月25日的回應
Karen, I am so sorry your stay was just ok. I will definitely remind the housekeeping team to look for these issues with the amenities in the shower. You should have had stayover service while here, I apologize that you didn't. We do hope you give us another opportunity to meet your expectations.

10/10 優異

Debbie

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property was in the heart of things. Walked everywhere. Definitely will stay there again. Very friendly staff & very clean.
於 2024 年 2 月住了 2 晚
Shelly, GM 於 2024年2月25日的回應
Debbie, Thank you so much for your kind words about our hotel. We love being in the middle of Gatlinburg! We hope to see you again soon!

8/10 不錯

Thomas

讚好:整潔度和職員與服務
不滿:住宿狀況
No volume on tv or the remote. Not loud enough to hear. Tried to call front desk and the phone in the room has been yanked out of the wall and is inoperable! Many stains on the carpet.
於 2024 年 2 月住了 1 晚
Shelly, GM 於 2024年2月25日的回應
Thomas, I apologize for the telephone issue, this has been repaired. Hopefully that TV is working now too. We do hope you give us another chance to meet your expectations.

4/10 欠佳

Amy

讚好:職員與服務
不滿:整潔度和住宿狀況
Probably wont stay again
I stayed at this hotel several years ago and it was fine, this time it was not, the smell in the hotel alone was bad and the pool was really gross. The location is on point, and the rooms are clean enough, but the hotel itself is very run down.
於 2024 年 2 月住了 1 晚
Shelly, GM 於 2024年2月18日的回應
Amy, We are going through a renovation and we are cleaning many area, many things have been ordered to replace broken/ripped items. Thank you for your review and letting us know what we can do better. We hope that you will come back soon and see the updates we are making.

8/10 不錯

Ronald

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚
Shelly, GM 於 2024年2月18日的回應
Thank you for choosing us! We hope to see you again soon.

8/10 不錯

Tara

讚好:職員與服務和住宿狀況
Satisfied with our stay
於 2024 年 2 月住了 1 晚
Shelly, GM 於 2024年2月13日的回應
Tara, Thanks for the great review! We hope to see you again soon!