季節性室外泳池
查看供應

加特林堡市中心溫德姆旅遊旅館的評價

2 out of 5
加特林堡市中心溫德姆旅遊旅館
221 Bishop Lane, Gatlinburg, TN

評價

4.8
10 分評分，優異；537 則評價中有 42 則" "
8 分評分，不錯；537 則評價中有 76 則" "
6 分評分，一般；537 則評價中有 116 則" "
4 分評分，欠佳；537 則評價中有 116 則" "
2 分評分，很差；537 則評價中有 187 則" "

5.0/10 

整潔度

6.0/10 

職員與服務

4.4/10 

設施服務

4.4/10 

住宿狀況

4.6/10 

環保程度

評價

6/10 一般

Ross

讚好：整潔度和職員與服務
於 2023 年 12 月住了 2 晚

6/10 一般

Sajal

讚好：整潔度和職員與服務
不滿：住宿狀況
於 2023 年 12 月住了 1 晚

10/10 優異

Claire

4/10 欠佳

真實旅客

家人同遊
讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
Not happy
When we got there to check-in, sign on door saying we had to go check-in at another hotel in order to get our room keys. We finally get in the room, it is so outdated, water pressure in the tiny pink bathroom was a joke. The floor had pieces missing, the beds were ok. The cleaning lady was very nice. We stayed 4 nights & it was definitely not worth the money!
於 2023 年 11 月住了 4 晚

10/10 優異

Yadira

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 1 晚

6/10 一般

Christopher

家人同遊
讚好：整潔度和客房舒適度
Most of these reviews are a little less than fair
Took the grand kids to Gatlinburg. This motel was economical at $125.00 for a 3 night stay. I booked it. Then I read the reviews. I tried to cancel it and couldn't. No cancelation available. We were leary but the motel turned out to be fine. It is older. It does need additional renovation. It was clean. The beds were comfortable. It is super convenient for walking down town. You have to check in at Howard Johnsons just down the street. The evening crew was rude to the guests checking in front of me. However those guests were complaining and decided to leave. She was curt but courteous to me. The day shift people were awesome! Very helpful and nice. My room looked like the pictures. A little sparse and the tiles were green not pink. #206. I would go back here. This is NOT going to be the place for a picky person or someone looking for a 4 star experience. It is the place for someone looking to sleep well and be close to downtown Gatlinburg at a super reasonable price. Note: No elevator, stairs only for 2 levels. It isn't accessible.
於 2023 年 11 月住了 3 晚

2/10 很差

Ada

於 2023 年 11 月住了 2 晚

2/10 很差

Debra

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Didn't like anything. Heat did not work, shower was collapsed, woodwork moldy and dirty, floors were dirtyand the walls and ceiling needed painted. Very dissappointing experience!!
於 2023 年 10 月住了 4 晚

2/10 很差

Jhoanna

家人同遊
不滿：整潔度和住宿狀況
My room is not clean
於 2023 年 10 月住了 1 晚

4/10 欠佳

Arvind

不滿：整潔度
於 2023 年 10 月住了 1 晚

2/10 很差

真實旅客

家人同遊
不滿：整潔度、住宿狀況和客房舒適度
Gatlin-blah
For the price of this room ($250+ and way overpriced in hindsight), it was not even close to being worth it. The room was so sticky and dirty we did not feel comfortable taking a shower in the bathroom in the one night we were there. The tv remote didn’t work and when we tried to turn the tv on manually, it was extremely sticky. Not wanting to touch the unknown goop, we couldn’t watch anything. The floor’s laminate tiles were also too sticky to walk on. The bathroom door was also moldy and half rotten at the bottom. The beds were on metal frames that would make a grinding metal sound every time you moved. The pillows (if you could call them that) were tiny bags of polyester fluff that went flat even stack up with all three per bed. The picture shown on the sight is nothing like the room. Bait and Switch. The girl at check in was very nice though. Only positive experience at this hotel.
於 2023 年 10 月住了 1 晚

2/10 很差

robert

不滿：整潔度、職員與服務、設施服務和住宿狀況
they did not have a disabled room, although i requested one. the man at front desk refused to make reasonable accomodations. he gave bad econolodge directions, couldn't find motel -"check in" was at a howard-johnsons, not travelodge as advertised. smart alec at front desk kept giving me bad directions to travelodge. he also checked me in, gave me a parking pass and room key. i noticed it said room 201. clerk assured me it was a 1st floor room. when i finally found the motel-no thanks to the clerk. i informed the clerk that room 201 was on the 2nd floor. i suggested his help getting my luggage to the 2nd floor and back down again in the morning would suffice until a room opened up on the first floor (he assured me a first floor room would be available in the morning). he said he couldn't leave the desk, although each time i had returned to the desk he was gone-within the office building and i had to wait on him to come back each time. i got a room across the street. i called the next morning only to find out they cancelled my entire reservation and illegally kept my money. in all i went by the ecolodge 7 times. i had go into the howard johnson check in office 5 times. i,m disabled and getting in and out my truck with my cane and then having to wait each time was a tremendous burden. i,m reporting them to my veterans association and the americans with disability act.
於 2023 年 10 月住了 5 晚

4/10 欠佳

Michele

親子同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
The cost I liked. A pool was supposed to be at the property. Their was no pool to swim in.False advertisement.
於 2023 年 9 月住了 1 晚
. 於 2023年10月23日的回應
Thanks for staying with us. We appreciate your feedback!

2/10 很差

Robert

家人同遊
不滿：整潔度、職員與服務和住宿狀況
This property is horrendous. Broken down, unkempt, paint worn, grassy area full of dog feces, parking lot with cracks and potholes. Unsafe damaged railings on second story. Old couch on front porch of one of the units. Office is empty and abandoned, no attendant on property. Pool is half empty with slimy green water and damaged fence. Sketchy neighborhood. DO NOT ever consider this property!
於 2023 年 10 月住了 1 晚
. 於 2023年10月23日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

Jennifer

讚好：整潔度、職員與服務和住宿狀況
They went out of there way to help me Thanks to the staff at Travelodge Gatlinburg, Tn.
於 2023 年 10 月住了 2 晚
. 於 2023年10月23日的回應
Thanks for staying with us. We appreciate your feedback!

2/10 很差

Grant

伴侶同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
We could not stay in this hotel as it was not suitable for habitation. Unsafe, dirty, leaking water / had to find other accommodations at great expense on short notice to avoid this slum hotel.
於 2023 年 9 月住了 1 晚
. 於 2023年10月23日的回應
Thanks for staying with us. We appreciate your feedback!

6/10 一般

Christy

家人同遊
不滿：職員與服務、設施服務和住宿狀況
FOR THE PRICE... It was 'fine.' However, expect knocks on the door from strangers, water not working during the day and no one at the front desk... ever.
於 2023 年 9 月住了 3 晚
. 於 2023年10月23日的回應
Thanks for staying with us. We appreciate your feedback!

2/10 很差

Angela

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Awful
My door wouldn’t open so I couldn’t leave the room had no tv my stay was horrible would never recommend this place
於 2023 年 9 月住了 1 晚
. 於 2023年10月23日的回應
Thanks for staying with us. We appreciate your feedback!

4/10 欠佳

Susan

不滿：整潔度、住宿狀況和客房舒適度
Disgusting!
I wouldn't have stayed if I hadn't already guaranteed the room. The offfice did not look inviting, and the whole motel was run down and the room was filthy! There was dirt all over the walls and it looked like a dog or something had clawed up areas. The lamp shades were torn up and had mold growing on them. The shower floor had multiple cracks. I had to clean the room before we could even use it. Thank I used to be an inspectress for the Radisson Suites and know how to disinfect a room! We will never stay here again. I would love a refund!
於 2023 年 9 月住了 1 晚
. 於 2023年10月23日的回應
Thanks for staying with us. We appreciate your feedback!

2/10 很差

Ashton

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Disgusted
Stayed 1 night but was disgusted the second we walked in. Walls were filthy. Had stained bedding and towls. Had 1 cockroach walking on tue floor. And the bathroom was even a worse experience. Mold on the walls. Vanity was to big for sink missing all doors. Wont ever stay that a wyndham again.
於 2023 年 9 月住了 1 晚
. 於 2023年10月23日的回應
Thanks for staying with us. We appreciate your feedback!

2/10 很差

Sherri

不滿：整潔度和住宿狀況
於 2023 年 8 月住了 3 晚
. 於 2023年10月23日的回應
Thanks for staying with us. We appreciate your feedback!

4/10 欠佳

Rachelle

多人同遊
讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
No thnaks
First, I would. like to say that picture is VERY deceiving. The room had literally two beds, a dresser, a TV, a refrigerator that did not keep anything cold, a huge musty mildew smell in the entire room, and the bathroom was nothing but a nasty sink vanity that was missing the doors, the tub was full of mildew and I was scared to use the bathroom. None of the plugs worked in the room except the one for the air conditioner and since that was the only thing going for it, I didn't want to chance charging my phone or laptop. Also if an Icemaker is something you need in a hotel, this one did not have one. No thanks, lesson learned. I'm ashamed that I am a Wyndham Owner and this place was such a dive.
於 2023 年 8 月住了 1 晚
. 於 2023年10月23日的回應
Thanks for staying with us. We appreciate your feedback!

4/10 欠佳

sherry

不滿：整潔度、住宿狀況和客房舒適度
Stay at Howard Johnson next door. Much better
This hotel is being tun by Howard Johnson next door. The actual motel not hotel is extremely run down. The outlets were uncovered. Stand up shower busted in multiple places. AC barely working and very loud. I would be extremely cautious about bringing children here. It honestly needs to be torn down. There appears to be people living here as well.
於 2023 年 8 月住了 2 晚
. 於 2023年10月23日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

Haydon

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Loved how close to everything
於 2023 年 8 月住了 2 晚

2/10 很差

greg

於 2023 年 8 月住了 5 晚

2/10 很差

Tomi

家人同遊
不滿：整潔度、職員與服務和住宿狀況
Room filty. Amenities are a lie. Never had any coffee pot or other things that they said you would. Pool was not even available. No trash cans. Fridge filthy. Would not even attempt to use it. Building extremly run down. Looks like people wre actually living in rooms permanently. So much more that I won't even go into.
. 於 2023年8月8日的回應
Thank you for your feedback.

6/10 一般

Michelle (Ripley)

家人同遊
讚好：職員與服務
不滿：住宿狀況
It is okay only paid $50 so didn’t expect much. Bed was hard and the shower stall had cracked in the floor. Check in after hours is odd. Have to find the office of another hotel. Pain in the butt at 10 pm.
於 2023 年 8 月住了 1 晚
. 於 2023年8月8日的回應
Thank you for your feedback.

2/10 很差

Mekayla

家人同遊
不滿：整潔度、職員與服務和住宿狀況
I wouldn’t recommend this place to anyone rooms are nasty. Little Mexico they have in the back mugged me for all my money. Tried to get a refund but I can’t understand them
於 2023 年 7 月住了 1 晚
. 於 2023年8月8日的回應
Thank you for your feedback.

4/10 欠佳

Alan

伴侶同遊
不滿：設施服務
Noisy guests late night. Bathroom in need of repairs. Sink loose from wall. Missing toilet paper holder & towel bar.
於 2023 年 7 月住了 1 晚
. 於 2023年8月8日的回應
Thank you for your feedback.

8/10 不錯

Grenda

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excelente!
於 2023 年 7 月住了 1 晚
. 於 2023年8月8日的回應
Thank you for your feedback.

2/10 很差

Sammy

家人同遊
讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
Stay anywhere but here, a tent would be better!
It was gross, my and their friend didn’t even get under the sheets. I think I would have canceled if it hadn’t been after midnight when we checked in. It looked like the inside of a crackhouse. I felt bad after putting my kids trough staying there. I was the only one willing to take a shower the next morning. My youngest wouldn’t even go barefoot in the room and when she brushed her teeth, she held her toothpaste instead of sitting it in the counter. There was a big clump of hair in the bathroom towels. My daughter and her friend said their sheets smelled like vomit. I’ll never go cheap again when choosing a place to stay. Honestly, I didn’t know hotel chains had properties this bad.
於 2023 年 7 月住了 1 晚
. 於 2023年8月8日的回應
Thank you for your feedback.

2/10 很差

Christian

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 1 晚
. 於 2023年8月8日的回應
Thank you for your feedback.

2/10 很差

Dragana

家人同遊
不滿：整潔度、職員與服務和住宿狀況
It was awful! We walked in with two kids and walked out right away! It’s dirty, smells the stains on the bed sheet were awful. We requested refund, were told we will get it 3-5 days. Haven’t received it yet but I will follow up on it. Please do yourself a favor and stay away from this place
於 2023 年 7 月住了 5 晚
. 於 2023年8月8日的回應
Thank you for your feedback.

4/10 欠佳

Brian

家人同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
This property looked nothing like the photos they advertised. To start with, the pool was out of commission. It looked dilapidated and as if it hadn’t been used in several years, with no evidence of it being repaired anytime soon. The room itself appeared to be an old apartment. The mattresses were old overused junk, that wasn’t comfortable. The furniture in the room was a random assortment of styles, each looked as if they’d been picked from a thrift store or a dumpster. The ice machine was also broken. The refrigerator had no adjustment settings, therefore all of our drinks froze overnight. I guess the only upside was the parking lot, mainly because it’s close to the room and plenty of empty spaces (makes sense now, why no one was there.).
於 2023 年 7 月住了 2 晚
. 於 2023年8月8日的回應
Thank you for your feedback.

6/10 一般

David

於 2023 年 7 月住了 1 晚
. 於 2023年8月8日的回應
Thank you for your feedback.

10/10 優異

Hari

讚好：整潔度和職員與服務
A Hidden Gem in Hospitality - Unforgettable Stay at Travelodge I recently had the pleasure of staying at, Travelodge and I must say, it exceeded all my expectations. From the moment I arrived, I was greeted with warm smiles and impeccable service that made me feel right at home. The motel itself had a charming appeal, blending modern amenities with a touch of nostalgia. The rooms were clean, comfortable, and thoughtfully designed to provide a cozy atmosphere. I was pleasantly surprised by the attention to detail, with everything meticulously arranged for my convenience. The bed was incredibly comfortable, ensuring a restful night's sleep after a long day of exploring. What truly set Travelodge apart was the exceptional staff. The team went above and beyond to make my stay truly memorable. They were friendly, accommodating, and eager to assist with any request or inquiry. Their knowledge of the local area and their recommendations for nearby attractions, restaurants, and hidden gems added an extra layer of enjoyment to my trip. The motel's location was ideal, offering convenient access to various points of interest while still providing a peaceful retreat away from the hustle and bustle. Whether I wanted to explore the vibrant city center or simply unwind amidst nature, everything was within reach.
於 2023 年 6 月住了 2 晚
. 於 2023年8月8日的回應
Thank you for your feedback.

2/10 很差

Douglas

家人同遊
不滿：整潔度、職員與服務和住宿狀況
I don’t recommend to no one. Bad bad stinky
於 2023 年 7 月住了 1 晚
. 於 2023年8月8日的回應
Thank you for your feedback.

6/10 一般

Richard

讚好：整潔度
Needs updating but it was clean. New floors and beds. Very good value.
於 2023 年 6 月住了 5 晚
. 於 2023年8月8日的回應
Thank you for your feedback.

4/10 欠佳

Daniel

讚好：職員與服務
不滿：整潔度和住宿狀況
Disappointed
No hot water in the shower but bathroom sink would scold you. Mold on window sill. You get what you pay for. Spent a few more dollars and go elsewhere
於 2023 年 6 月住了 1 晚
. 於 2023年8月8日的回應
Thank you for your feedback.

2/10 很差

James

不滿：整潔度、職員與服務和住宿狀況
The hotel was very dirty and run down. Room was filthy and broken outlets, bathroom was nasty, bed looked like it was on poles. We we arrived we looked at the room and canceled. Would not recommend staying there to anyone.
. 於 2023年8月8日的回應
Thank you for your feedback.

4/10 欠佳

Lynne

家人同遊
讚好：整潔度和職員與服務
不滿：住宿狀況
You get what you pay for. The room was clean, except for the sticky floor, but the facilities are very old and worn. The best that could be said is functional and clean. Convenient location, but the HoJo next door is every bit as convenient and looked much nicer.
於 2023 年 6 月住了 1 晚
. 於 2023年8月8日的回應
Thank you for your feedback.

6/10 一般

Erin

伴侶同遊
不滿：住宿狀況
Decent place to stay last minute and close to strip. Could use renovations in rooms. Staff friendly.
於 2023 年 6 月住了 1 晚
. 於 2023年8月8日的回應
Thank you for your feedback.

2/10 很差

Jose

伴侶同遊
不滿：整潔度和住宿狀況
No good
於 2023 年 6 月住了 2 晚
. 於 2023年8月8日的回應
Thank you for your feedback.

10/10 優異

William

於 2023 年 6 月住了 1 晚
. 於 2023年8月8日的回應
Thank you for your feedback.

2/10 很差

Sandy

於 2023 年 6 月住了 1 晚
. 於 2023年8月8日的回應
Thank you for your feedback.

2/10 很差

Vickie

家人同遊
不滿：整潔度和住宿狀況
NO NO NO
The room was filthy, The sheets had NUMEROUS stains on them, the room smelled of mold, the shower STILL HAD DIRTY TOWELS laying inside the tub, there was hair all over the shower, and the fridge was not cleaned out. The hotel has no pool as indicated in their pictures. I requested an immediate refund and stayed elsewhere.
Blood stain on sheets
Dirty towels in tub
Nasty sheet stain
於 2023 年 6 月住了 1 晚
. 於 2023年8月8日的回應
Thank you for your feedback.

2/10 很差

Sandra

家人同遊
不滿：整潔度、職員與服務和住宿狀況
The pictures did not match the actual stage of the place, it was disgusting. Green pool, broken stuff in the bathroom, black mold in bathroom. Unsafe
於 2023 年 6 月住了 1 晚
. 於 2023年8月8日的回應
Thank you for your feedback.

2/10 很差

Tina

於 2023 年 6 月住了 2 晚

2/10 很差

Terry

親子同遊
不滿：整潔度和住宿狀況
This property is so run down and gross.nothing like the listing made it out to be. First room the gave us was a total bust. We had to ask for another room. We were tempted to cancel all together but we new we couldn’t find something with the busy season so we touched it out for the night. Only plus was that the beds were clean. I scanned them with a flashlight to ensure no bed bugs. The rest of the room was definitely not great. Tile falling off the walls in the bathroom, dirt in the corners that hasn’t been properly cleaned in forever, floors were dirty and sticky, and the pool probably hasn’t been running in a long time because it looked abandoned. The whole place was an absolute joke and I couldn’t imagine ever staying here again. Would definitely recommend going somewhere else. One good thing is that it was in walking distance to downtown.

2/10 很差

Kevin

於 2023 年 5 月住了 1 晚