西門大煙山度假酒店及水上樂園是否設有泳池？

是，此住宿設有2 個室外泳池。泳池 9:00–21:00 開放。

入住西門大煙山度假酒店及水上樂園需要多少錢？

截至 2025 年 8 月 12 日，2 位成人於 2025 年 8 月 18 日入住西門大煙山度假酒店及水上樂園 1 晚的價格低至 HK$1,052.69，未連稅及其他費用。價格為過去 24 小時內搜尋未來 30 日住宿的每晚最低房價，可能隨時變動。請選擇日期以查看最準確的價格。

西門大煙山度假酒店及水上樂園是否寵物友善住宿？

是，此住宿允許旅客攜帶狗隻入住 (總數上限為 2 隻)，每隻寵物的重量上限為 27 公斤。此住宿收取每間住宿每次入住 USD150 費用。輔助動物豁免收費。

西門大煙山度假酒店及水上樂園的登記入住時間是？

登記入住開始時間：16:00；登記入住結束時間：23:00。延遲入住服務限時提供。

西門大煙山度假酒店及水上樂園的退房時間是？

退房時間為 10:00。此住宿有提供延遲退房服務，並酌量收費 (視乎客房供應情況而定)。

西門大煙山度假酒店及水上樂園位於哪裡？

此SPA酒店位於加特林堡，距離野熊瀑布室內水上樂園只有幾步之遙，而且距離加特林堡風景觀景台和山地高爾夫球場不到 5 公里。雷普利大霧山水族館和大煙山國家公園亦於 10 公里內。

西門大煙山度假酒店及水上樂園加特林堡區

2/10 很差

erica

2025 年 7 月 29 日

不滿：整潔度、設施服務和住宿狀況

I thought the inside pool was included in the room cost. The water park was an additional charge for a smallpool whiched happened to be dirty/filthy. The communication about hiden fees wasnt expected. Short staff and very pushy sells/ staff. Not very friendly in the checkin/out area. Loud and noisy environment constantly sound like someone was trying to break into the room due to have to have the ac so slow to keep the room cool in additionto the fan . The transportationaround the area seemed to be a cool idea until one guy tried to run us over and was clearly speedingpast us even though there was a sign that said watch for kids and people. The food is okay the ribs are way to over seasoned with bbq. Dont waste your money here. Wish i could get my money back and get anotherhotel room somewhereelsewhere

於 2025 年 7 月住了 1 晚

8/10 不錯

Denis

2025 年 7 月 8 日

The property was great. It felt like a decently modern cabin in the woods. The people working there are absolutely amazing. Super friendly and curteous. The location is quite easy to find, it is quite steep up the hill. Every hotel we stay I try to give a review based on 3 things. 1. Hospitality, 2. Premise and experience 3. Above and betodn beyond I would give it all a 5 star except the going above and and beyond. There was about 2 occasions where I needed little bit of help and both were failed. I needed to borrow a computer mouse for an hour, I had to check in

於 2025 年 7 月住了 3 晚

10/10 優異

Abbie

親子同遊

2025 年 7 月 8 日

讚好：整潔度、設施服務和住宿狀況

Amenities were a plus!

於 2025 年 4 月住了 1 晚

10/10 優異

alex

2025 年 7 月 6 日

於 2025 年 7 月住了 3 晚

10/10 優異

Matthew (Norman)

家人同遊, 親子同遊

2025 年 6 月 18 日

讚好：整潔度、設施服務和住宿狀況

This place is so beautiful and so friendly! The building we stayed in was only 2 weeks old so everything was new! We needed extra blankets and all we did was text and it was at our door! Westgate has got it down! Several pools and the onsite restaurant was so good for breakfast and dinner. Definitely will be coming back!!!!

於 2025 年 6 月住了 1 晚

10/10 優異

Matthew (Norman)

家人同遊, 親子同遊, 伴侶同遊

2025 年 6 月 17 日

讚好：整潔度、設施服務和住宿狀況

Our rooms were brand new, everything was perfect! We definitely will be coming back!!!

於 2025 年 6 月住了 1 晚

8/10 不錯

Toshiharu

家人同遊

2025 年 6 月 14 日

讚好：整潔度、設施服務和住宿狀況

5 min After checkout time, the door is automatically locked. Need to go to the front desk to op n the door. Don’t close the door after checkout time.

於 2025 年 5 月住了 3 晚

8/10 不錯

Stephanie

2025 年 6 月 11 日

讚好：整潔度、設施服務和住宿狀況

Nice place and very clean but be aware, they will try to sell you a time share. Also, the waterpark cost extra - $35 for adults and $17.50 for children. Parking can be difficult but they do offer shuttles.

於 2025 年 6 月住了 3 晚

10/10 優異

Kassi

家人同遊, 多人同遊

2025 年 6 月 7 日

讚好：整潔度、設施服務和住宿狀況

Nice

於 2025 年 5 月住了 4 晚

10/10 優異

Tyesha

2025 年 6 月 6 日

於 2025 年 6 月住了 3 晚

10/10 優異

Mark

家人同遊

2025 年 6 月 6 日

讚好：整潔度、設施服務和住宿狀況

Location, location, location. Great staff, great food, great water park for smaller kids. beautiful views, great rooms. This is a great place to take your family or couple to get to the mountains and relax or head out to the local areas.

於 2025 年 3 月住了 3 晚

10/10 優異

Abigail

親子同遊

2025 年 6 月 4 日

讚好：整潔度、設施服務和住宿狀況

My family and I enjoyed our stay here

於 2025 年 5 月住了 2 晚

10/10 優異

Yuly Joanna

2025 年 6 月 3 日

於 2025 年 5 月住了 3 晚

8/10 不錯

Marcus

伴侶同遊

2025 年 6 月 3 日

讚好：整潔度、設施服務和住宿狀況

Nothing unique, but it was quite and very relaxing. the environment was very friendly atomosphere was Great! I would definitely recommend it to my friends and I would come again!

於 2025 年 5 月住了 3 晚

8/10 不錯

Bruce

2025 年 5 月 31 日

於 2025 年 5 月住了 4 晚

4/10 欠佳

Maritza (Chicago)

家人同遊

2025 年 5 月 28 日

讚好：整潔度和住宿狀況

The customer service was not great. The staff at the front desk were very rude and made us feel like we were an inconvenience to them when we were trying to have questions answered.

於 2025 年 3 月住了 3 晚

6/10 一般

Bhumi

家人同遊

2025 年 5 月 27 日

讚好：整潔度

Room was great. Property is in a pretty location. But it is not truly a resort. it’s a timeshare property. Resort fees without the resort amenities. Did not clean our room. Did not offer any option for a late checkout. Front desk is available by text messaging which is nice but does not provide much information or offer help in response to questions. Minimal food options on the property but fortunately Gatlinburg has a variety of wonderful places to eat.

於 2025 年 5 月住了 2 晚

6/10 一般

Brian

2025 年 5 月 26 日

讚好：整潔度和住宿狀況

It was a very nice property. We thought about staying again until we got pushed way too hard to buy a timeshare. This business model is too aggressive.

於 2025 年 5 月住了 4 晚

10/10 優異

Josh (Mechanicsville)

家人同遊

2025 年 5 月 24 日

讚好：整潔度、設施服務和住宿狀況

Great place

於 2025 年 5 月住了 4 晚

10/10 優異

John Richard

2025 年 5 月 23 日

讚好：整潔度和設施服務

The views were great and the room we stayed in was redone recently. Very clean and nice.

於 2025 年 5 月住了 2 晚

10/10 優異

Frederick

伴侶同遊

2025 年 5 月 22 日

讚好：整潔度、設施服務和住宿狀況

Its very scenic. The mountains and wilderness are beautiful. Pigeon Forge is literally right down the street.

於 2025 年 5 月住了 3 晚

10/10 優異

Jose

2025 年 5 月 21 日

讚好：整潔度、設施服務和住宿狀況

Everything is very good, very good impressions of the place, but the sales area overshadows everything magnificent about the hotel, super tedious, disrespectful to the customer, they tell him that they have a 90-minute tour of the place and they have 5 hours wasting your time and my money trying to sell rooms that in the end, if it suits the customer, they tell you that without commitments and then they get brave, the kindness is over and already, they retire and this is like a dog they played with him and they finished.

於 2025 年 5 月住了 3 晚

6/10 一般

Jennifer

親子同遊

2025 年 5 月 18 日

讚好：設施服務

Are room was hard to get to with 2 small children not fun carrying a baby and strollers up several flights of stairs additionally no food available in water park had 2 walk accross the street all wet to get food

於 2025 年 5 月住了 2 晚

10/10 優異

Cora

2025 年 5 月 13 日

讚好：整潔度、設施服務和住宿狀況

My husband and I reserved a unit for our son and his fiancée. They reported back to us that this is one of the best places to stay. Great views from unit. Very convenient to everything.

於 2025 年 5 月住了 4 晚

10/10 優異

Jeremy

2025 年 5 月 11 日

讚好：整潔度和住宿狀況

於 2025 年 5 月住了 3 晚

登入預訂全球超過十萬間酒店即慳至少 10%

西門大煙山度假酒店及水上樂園

Westgate Smoky Mountain Resort & Water Park

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