Ulaanbaatar Gesar Süm Hotels

"I wanted to like this hotel more. It has a good appearance outside and the reception area has a nice nomad/hip feel to it. I arrived at 09:30 and they let me have access to the room for half the daily room price which included immediate breakfast. The room was ok. The style of decoration was not in keeping with the ‘hip’ style of the hotel and there were three large stains on the carpet though the room was kept clean otherwise. My room had separate lounge area and bedroom but the A/C was only in the lounge room. The windows had opening handles but neither worked and it was hot. Excellent bathroom, huge bath,Japanese toilet ! I used the laundry service to clean 2 shirts but 1 came back still with a slight stain on it. The breakfast room is advertised on the website as an evening restaurant but it was never open. There are two restaurants next door (one international, one Mongolian) but it meant putting your coat on, to go outside. Breakfast was not visually appealing and they were slow to replace items but ok. Staff v helpful- they lent me a phone charger as I’d left mine on plane. The main advantage of this hotel is its location. The bus from the airport stops in Sukhbattar Square (1,500 MNT - £3.11) and is a 7 minute walk to the hotel. There is a delightful little coffee shop just opposite (good panini) and an off licence under the hotel. For a stay of a few nights it’s fine. If you want something better try the Best Western Premier next door."

"Everything was so perfect, breakfast, cleanliness, and the staff was very helpful and attentive."

"Even tho the breakfast is not the best , but Staffs are great ! I still enjoy the hotel a lot !"

"The Hotel has an amazing view of the city and is easily in walking distance of anything you need. The decor and especially the carpet in the rooms is dated but clean. We didn't have the time to take advantage of most of the amenities available at the hotel but they do offer a lot of conveniences. The staff struggled with us as English speakers but did their best to accommodate us. The conceirge was super helpful in assisting with some last minute tourists destinations. I would stay their again if I ever find myself in that part of the world."

"clean room"

"Parking accommodation wasn’t as advertised. It was very difficult to find parking spot. "

"Awesome "

"The room was quiet and spotless, with comfortable beds, and the staff was courteous and professional."

"The room itself was fine and comfortable. However, I was disappointed with the breakfast arrangement. What was advertised as a buffet breakfast was changed to a plated meal delivered to the room, which did not meet expectations. Another issue was the very low water pressure in the shower, which made it inconvenient to use. On a positive note, the staff were very accommodating, polite, and helpful throughout the stay, which was appreciated."