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关于宁平爱蒙拉达度假酒店的点评

4 out of 5
宁平爱蒙拉达度假酒店
Van Long Reserve, Gia Van Commune, Gia Vien, Ninh Binh

点评

8.8

超赞

10 分 - 超赞。92 条好评，共有 167 条点评" "
8 分 - 还可以。53 条好评，共有 167 条点评" "
6 分 - 一般。18 条好评，共有 167 条点评" "
4 分 - 很差。2 条好评，共有 167 条点评" "
2 分 - 糟糕。2 条好评，共有 167 条点评" "

9.0/10

清洁度

9.0/10

员工和服务

8.4/10

服务设施

8.6/10

住宿条件和设施

7.6/10

环保

点评

6/10 一般

Dean

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
不满意：员工和服务
2024 年 3 月入住 1 晚

8/10 还可以

Nguyen

与家人出行
满意：清洁度、员工和服务、服务设施
Kindly note that the glassware provided is not tempered and is fragile; please handle with care or consider bringing your own. The website accessible through the QR Code in your room may not be entirely accurate, exhibiting a poor design as I observed discrepancies during my stay in February, with events from July still visible. Additionally, be cautious of potential inaccuracies in the room service prices listed on the website; a slight deviation may occur. If precision is crucial to you, contacting the Ninh Binh tourist hotline is recommended instead of reaching out to the manager. Lastly, be mindful of mosquitoes and other tropical insects during your stay.
2024 年 2 月入住 2 晚

10/10 超赞

GILLES

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Superbe
Superbe hôtel dépaysant au milieu de la nature. Très belle piscine . Le petit déjeuner est formidable,je recommande.
2023 年 7 月入住 2 晚

10/10 超赞

Mindy

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 4 月入住 1 晚

6/10 一般

LEE

2020 年 9 月入住 2 晚

8/10 还可以

JUNYOUNG

满意：清洁度、住宿条件和设施、客房舒适度
Great place to stay
Emeralda resort is an amazing place. Feel relaxed durimg my stay and the place is beautiful and clean as well. Just one thing that I sent them email to possibly request an upgraded room since Im a Gold member. But there was no reply until I visited there neither was upgraded even though there was not many guest without any notice. It would be nice if there was any explanation. Rather than, everythint was.perfect.
2020 年 9 月入住 1 晚

8/10 还可以

JAEHEE

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 8 月入住 1 晚

6/10 一般

han james

2020 年 3 月入住 1 晚

8/10 还可以

RENATO

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Resort no rústico vietnamita
Resort tem tudo que um 4 estrelas exige. Conforto e limpeza em destaque. Café um pouco aquém do que esperava. Arquitetura do lugar impressiona.
2020 年 1 月入住 2 晚

8/10 还可以

Nico

满意：客房舒适度，清洁度
Entspannung pur
Wir hatten einen sehr schönen Aufenthalt im Emeralda Resort. Besonders hervorheben muss ich die Lage direkt in Nähe Van Longs. Die Bungalows waren in Cluster unterteilt, welche jeweils einen eigenen kleinen Pool besaßen. Die Größe der Zimmer war überdurchschnittlich und sehr komfortabel. Wer Erholung und Ruhe sucht, ist hier bestens aufgehoben. Das Personal am Empfang und die Zimmerfrauen waren sehr aufmerksam und freundlich. Ganz besonders toll war das vielfältige Angebot beim Frühstücksbuffet. Wir waren über die Weihnachtsfeiertage da, darum kamen wir an Heiligabend in den Genuss von einem kostenlosen Willkommensbuffet am Hauptpool mit leckeren Häppchen und Getränken. An sich hat das gesamte Resort ein tolles Flair, allerdings ist es schon etwas in die Jahre gekommen und hat dadurch reichlich Verschleiß an der Fassade. Einen Abzug gibt es noch bei dem Frühstückspersonal, es wirkte stets etwas lustlos und desinteressiert.
2019 年 12 月入住 4 晚

6/10 一般

SEHEE

与家人出行
满意：客房舒适度，住宿条件和设施
不满意：员工和服务
ㅎ
리조트는 고즈넉하고 방도 넓고 좋더군요. 하지만 직원들이 불친절해요.. 택시 콜 부탁했는데 마음대로 물어보지도 않고 외국인과 동승시키려고 하더라구요..직원들 교육이 필요할듯해요..
2019 年 12 月入住 1 晚

8/10 还可以

Connor

2019 年 12 月入住 1 晚

10/10 超赞

Thuy

2019 年 12 月入住 2 晚

6/10 一般

真实旅客

与配偶出行
满意：住宿条件和设施，清洁度
Good facilities: indoor pool etc. Room was fine but nothing special. Mixed quality breakfast. First the staff seemed friendly and flexible. Then we asked for a chair for the balcony. The only way to get the chair would be to pay for a room upgrade. Anyways they were burning trash outside so no need for the chair after all. Also some dust from the nearby factories. Overpriced tours and restaurant. Luckily some local options available. So overall we were expecting more and Emeralda did not compare very well to the other resorts we stayed during our trip.
2019 年 12 月入住 2 晚

10/10 超赞

RENAUD

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
très bon séjour
Resort très confortable. Chambre spacieuse et bien équipée. Seul bémol wc dans la salle de bain et produits d'hygiène pas très qualitatif. Les piscines sont très agréables, particulièrement celle couverte et chauffée. Belle salle de sport. Le restaurants est qualitatif avec cependant des prix un peu chers. J'aurais préféré au petit déjeuner moins de choix et plus de qualité . Personnels très attentionnés et parlant le français (réception)
2019 年 12 月入住 2 晚

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
the bedrooms was awesome and the bath tub
2019 年 11 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very friendly and discreet personnel everywhere, charming atmosphere and nice landscape and history to visit around arranged by perfect individual tour guides.
2019 年 11 月入住 2 晚

8/10 还可以

真实旅客

满意：员工和服务，清洁度
Room temperature and atmosphere were excellent, but it would be great if the Spa has Ayurvedic options(I was told by therapist that it is no good for this summer season but Ayurvedic don't choose seasons, we could do any seasons!)
2019 年 10 月入住 3 晚

8/10 还可以

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful property! Staff could have been better. No upgrades at all offered and no VIP status was recognized at all. 4 star property but not 4 star service.
2019 年 10 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
쉬면서 힐링하기 좋은 호텔~
여자 셋이 갔는데, 푹 쉬고 오기 너무나 좋았어요. 레스토랑 음식도 꽤 맛나고, 마사지도 좋구요. 수영장도 여러군데라 이곳저곳 왔다갔다 했습니다! 힐링하기 넘 좋아요~ 시끄럽지 않고 조용 합니다.
2019 年 8 月入住 1 晚

6/10 一般

真实旅客

与配偶出行
不满意：住宿条件和设施，员工和服务
Refurbishment ongoing which was fine but staff failed to advise of closed pathways / areas. Room service very slow and needed to make repeated requests.
2019 年 10 月入住 2 晚

10/10 超赞

真实旅客

2019 年 10 月入住 1 晚

10/10 超赞

Maria Francisca

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
10/10
Excelente. Localización, instalaciones y personal maravilloso.
2019 年 9 月入住 2 晚

10/10 超赞

Marlies

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Tolle ruhige Anlage. Eine kleine Oase in Ninh Binh. Jederzeit wieder. Tolles Frühstück und toll für Aktivitäten in der Umgebung. Sehr schönes Umland.
2019 年 9 月入住 2 晚

6/10 一般

JungHyun

满意：客房舒适度，员工和服务
不满意：住宿条件和设施，清洁度
Wonderful resort, terrible pool
The nature is amazing in the resort. I loved all the greens! The food was amazing too. It was fresh with lots of healthy options. However, the condition of the pool was terrifying. There were water insects in the pool including mosquito larvae. I think you should use chlorine at least. Also, there were ill-mannered guests, but no one stopped them ex) Smoking by the pool and throwing cigarette ash and buds on the floor, swimming in underwear and so on.
2019 年 9 月入住 2 晚

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautifully situated hotel. Stunning building in stunning surroundings. Staff went above and beyond to make our stay wonderful.
2019 年 8 月入住 3 晚

10/10 超赞

Jean

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Magnifique chambre Végétation et piscine très belles Restaurants très bien
2019 年 8 月入住 2 晚

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Struttura enorme ma ben tenuta e a stretto contatto con la natura. Personale molto cortese. Ottimi i ristoranti sia per cene che per colazioni. Pulizia ed efficienza di primordine. Fantastica la Spa
2019 年 8 月入住 1 晚

10/10 超赞

Mohit

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing resort in a quaint setting
We stayed at Emeralda Resort for 4D/3N in Aug19. We had a family duplex and a delux double room. The rooms are well sized but the property is old and room amenities are quite basic. However the overall resort setting is extremely quite and peaceful and one gets the feel of being nestled in a quint hinterland surrounded by mountains and paddy fields. The quite setting of the place, resort facilities like pool side bar, indoor and outdoor swimming pool, mini golf for kids and multicuisine Organic Restaurant more than makes up any deficiency in the room upkeep and amenities. We organised our airport transfers and all tours through the resort and the service was of high standards. Our tour guide Mr. Thong was extremely courteous, hospitable and had an eye for every detail needed to make it a wonderful experience. We would strongly recommend him for anyone needing guided tours in English. The main tourist spots like TrangAn, Mua Cave, Tam Coc are within 25min driving distance and there is Van Long Nature reserve within 5min for a great cycling tour or boat ride. Overall this place is ideal for families looking for a quaint and peaceful vacation in an idyllic resort setting full of natural beauty and expansive landscape within couple hours of driving from Hanoi
2019 年 8 月入住 3 晚

8/10 还可以

Véronique

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
3 jours dont 1 avec pluie ce qui nous a permis de profiter de l'excellent Spa. Piscines sympa, bungalows bien aménagés, restaurant un peu cher, petit déjeuner très varié et pour tous les goûts, personnel serviable. À recommander.
2019 年 8 月入住 3 晚

6/10 一般

真实旅客

It was raining 3 days. Nothing to do. .............
2019 年 8 月入住 2 晚

10/10 超赞

Chongbum

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Thumbs up. Good Eco friendly resort.
Stayed as office I visited was nearby. Very well-managed facility. Room was spacious and cool. Basically, facility itself is old and a bit worn, but seems well-managed so quite comfortable during stay. Swimming pool is also maintained well so good for fun swimming. Water quality is so so. Too much chloride. Considering it is outdoor pool, acceptable. Breakfast was good, but not fantastic. you can taste rice noodle and if you don't like, simply continental breakfast. Resort restaurant is also cheap so comfortable to have dinner Very Good cabin-in-the-woods resort. Even though it was biz trip, I felt I was healed. want to visit again with family later.
2019 年 7 月入住 3 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Beautiful resort
Dieses schöne Resort befindet sich ca.14 Gehminuten vom Eingang des Naturschutzgebiets Van Long. Das Resort liegt in einer sehr gepflegten und schönen Grünanlage. Das Zimmer war schön, geräumig und sauber. Das Personal war höflich, hilfsbereit und sehr freundlich. Das Frühstück war gut und das Essen à la carte war sehr gut.
2019 年 4 月入住 2 晚

8/10 还可以

HJ

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
좋지만 조금 아쉬움
리조트에서만 머무른다면 추천 쉬기좋은곳 하지만 관광지까지나 시내까지의 이동이 택시30분이라 조금 불편하긴함 직원들은 친절하고 깔끔하나 조금 덜 정돈된 느낌입니다 조식에 김치있어서 쌀국수랑 잘먹었습니다 욕조에 물받아보니 초록이라서, 좀 아쉬웠습니다. 자연친화적이고 쉬고싶은 숙소를 찾으신다면 추천드려요~
2019 年 5 月入住 3 晚

8/10 还可以

Fi，Canberra

与配偶出行
满意：员工和服务，清洁度
Loved the area (Ninh Binh is beautiful) - it’s the only resort of this style in the area. Rooms are spacious and private, but could do with a “spruce” up, especially the bathroom. The private tour options were great, but expensive - maybe the option of cheaper group tours should be an option too
2019 年 4 月入住 5 晚

8/10 还可以

Sara

满意：清洁度、员工和服务、客房舒适度
Un poco decepcionante
En general el hotel esta en peores condiciones de las que esperaba. El personal fue cordial, pero no derrocharon ni un poquito de amabilidad, muy serios. La cena cara relacción calidad / precio para lo que estas acostumbrado en Vietnam. No volvería a elegir este resort.
2019 年 5 月入住 1 晚

8/10 还可以

真实旅客

与家人出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Personeel is heel vriendelijk en behulpzaam, prima eten in Organics Restaurant, uitgebreid ontbijtbuffet. Het resort was helemaal volgeboekt, maar voelde nog steeds niet als druk.
2019 年 4 月入住 3 晚
Emeralda Resort Ninh Binh Team 于 2019年05月3日 的回复
Warmest greetings from Emeralda Ninh Binh! Thank you very much for your valuable feedback. We are also delighted that you have enjoyed almost our services. Your happiness and contentment is our first priority. We hope to have more opportunities to host you back to our resort in the near future as a many times return guest. Thank you & best regards.

10/10 超赞

jm

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
L'architecture était magnifique, vaste on se sentait seul au monde, moment de quiétude.
2019 年 4 月入住 2 晚
Emeralda Resort Team 于 2019年05月3日 的回复
Warmest greetings from Emeralda Ninh Binh! Thank you very much for your valuable feedback. We are also delighted that you have enjoyed almost our services. Your happiness and contentment is our first priority. We hope to have more opportunities to host you back to our resort in the near future as a many times return guest. Thank you & best regards.

8/10 还可以

真实旅客

满意：清洁度、员工和服务、客房舒适度
2019 年 4 月入住 2 晚

8/10 还可以

Karoline

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 4 月入住 3 晚

10/10 超赞

真实旅客

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The resort is beautiful, the gardens are amazing and the rooms are very comfortable and spacious. Breakfast is 10/10 and the food at the restaurant is delicious. There is a wine bar but it wasn’t open which was a shame and the mini golf green hasn’t been swept or maintained, heaps of leaves so was hard to play. I also didn’t like the fact you have to pay to use the resorts bikes, thought they’d be available to guests for free. All in all we had a really lovely comfortable stay and I’d definitely recommend to others.
2019 年 4 月入住 3 晚
Emeralda Resort Team 于 2019年05月3日 的回复
Warmest greetings from Emeralda Ninh Binh! Thank you very much for your feedback. We are also delighted that you have enjoyed almost our services. Your happiness and contentment is our first priority. Your feedback is so valuable for the resort to complete the other services that can offer a better experience. We hope to have more opportunities to host you back to our resort in the near future as a many times return guest. Thank you & best regards.

10/10 超赞

MARIE

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
sejour fabuleux
oasis de fraicheur et de beauté cet hotel est magnifique,chambre de luxe tres spacieuse avec piscine privée pour 4 chambres,tres bon spa et restaurant correct
2019 年 4 月入住 2 晚
Emeralda Resort Team 于 2019年05月3日 的回复
Warmest greetings from Emeralda Ninh Binh! Thank you very much for your valuable feedback. We are also delighted that you have enjoyed almost our services. Your happiness and contentment is our first priority. We hope to have more opportunities to host you back to our resort in the near future as a many times return guest. Thank you & best regards.

10/10 超赞

Annie

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovely stay, highly recommend
Lovely hotel - very reasonably priced for a high quality resort. It felt very peaceful having separate bungalows and the breakfast was excellent.
2019 年 4 月入住 2 晚
Emeralda Resort Team 于 2019年05月3日 的回复
Warmest greetings from Emeralda Ninh Binh! Thank you very much for your valuable feedback. We are also delighted that you have enjoyed almost our services. Your happiness and contentment is our first priority. We hope to have more opportunities to host you back to our resort in the near future as a many times return guest. Thank you & best regards.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The place is amazing! Very comfortable, big spaces to walk, lovely swimmingpool and nice lights at night. The cabins are very confortable and spacious...
2019 年 4 月入住 1 晚
Emeralda Resort Ninh Binh 于 2019年04月11日 的回复
Warmest greetings from Emeralda Ninh Binh! Thank you very much for your valuable feedback. We are also delighted that you have enjoyed almost our services. Your happiness and contentment is our first priority. We hope to have more opportunities to host you back to our resort in the near future as a many times return guest. Thank you & best regards.

10/10 超赞

Dominic K

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 3 月入住 2 晚
Emeralda Resort Ninh Binh 于 2019年04月4日 的回复
Warmest greetings from Emeralda Ninh Binh! Thank you very much for your valuable feedback. We are also delighted that you have enjoyed almost our services. Your happiness and contentment is our first priority. We hope to have more opportunities to host you back to our resort in the near future as a many times return guest. Thank you & best regards.

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Beatiful hotel but far from turistic places
Wonderful hotel room, beatiful place. Close to Van Long reserve but far from other places... dificult to organise reasonable taxi. In bonus we had a conference from The Post Office, the breakfast was full and messy.
2019 年 3 月入住 1 晚
Emeralda Resort Ninh Binh 于 2019年04月4日 的回复
Warmest greetings from Emeralda Ninh Binh! Thank you very much for choosing Emeralda Ninh Binh Resort & Spa for your destination in Vietnam. Your feedback is so valuable for the resort to complete the better service. We hope to have the chance to host you back when traveling in Vietnam. Thank you & best regards.

6/10 一般

真实旅客

Hotel im traditionellem Stil in schöner Grünanlage
Das Hotel ist im traditionellem Stil gehalten. Es liegt in einer großen, grünen, verwachsenen Anlage. Die einzelnen Bungalows sind sehr groß aber auch schon älter. Das Frühstück fanden wir für ein 4* Hotel okay. Das Hotel eignet sich gut als Ausgangspunkt für Ausflüge, es liegt etwas abseits von der City Ninh Binh und man ist auf einen Fahrer oder ein Taxi angewiesen. Die Preise für Ausflüge und Spa sind etwas überdurchschnittlich aber dafür gut. Für ein paar Tage ist es okay. Wir hatten in Vietnam aber bessere 4* Hotels.
2019 年 3 月入住 3 晚
Emeralda Resort Ninh Binh 于 2019年04月4日 的回复
Warmest greetings from Emeralda Ninh Binh! Thank you very much for choosing Emeralda Ninh Binh Resort & Spa for your destination in Vietnam. Your feedback is so valuable for the resort to complete the better service. We hope to have the chance to host you back when traveling in Vietnam. Thank you & best regards.

8/10 还可以

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 3 月入住 3 晚
Emeralda Resort Ninh Binh 于 2019年04月4日 的回复
Warmest greetings from Emeralda Ninh Binh! Thank you very much for your valuable feedback. We are also delighted that you have enjoyed almost our services. Your happiness and contentment is our first priority. We hope to have more opportunities to host you back to our resort in the near future as a many times return guest. Thank you & best regards.

8/10 还可以

Sophie

满意：住宿条件和设施，清洁度
Bel environnement. Piscine intérieure fort appréciable par mauvais temps.
2019 年 3 月入住 1 晚
Emeralda Resort Ninh Binh 于 2019年04月4日 的回复
Warmest greetings from Emeralda Ninh Binh! Thank you very much for your valuable feedback. We are also delighted that you have enjoyed almost our services. Your happiness and contentment is our first priority. We hope to have more opportunities to host you back to our resort in the near future as a many times return guest. Thank you & best regards.

6/10 一般

真实旅客

与配偶出行
满意：员工和服务
不满意：住宿条件和设施，清洁度
Man hat den Eindruck dass der Zahn der Zeit seit Jahrzehnten am Haus genagt hat, wenn man dann erfährt dass es 2011 gebaut wurde, kann man über soviel Nachlässigkeit in allen Bereichen nur staunen. So etwas schaffen eignetlich nur zig Tausende von Bustouristen. Die Anlage an sich ist ganz nett, das Frühstück ordentlich und der Serivce bempht
2019 年 3 月入住 3 晚
Emeralda Resort Ninh Binh 于 2019年04月4日 的回复
Warmest greetings from Emeralda Ninh Binh! Thank you very much for choosing Emeralda Ninh Binh Resort & Spa for your destination in Vietnam. Your feedback is so valuable for the resort to complete the better service and take care of maintenance. We hope to have the chance to host you back when traveling in Vietnam. Thank you & best regards.