First and foremost, the staff were extremely cordial, professional and helpful. They were very friendly and repeatedly offered to make suggestions and help to make our stay enjoyable.
We accidentally left a couple items behind in the room and the staff were extremely helpful in safely collecting them and were cooperative in having them shipped back to our home. I really appreciate that...
The room itself was not in good condition. The walls were very dirty, the floors were sticky, the bathroom floor had urine on it and the front door showed damage from a forced entry, which had not been properly repaired. However the room was well-equipped with lots of appliances and amenities to make the stay convenient.
The location was noisy, but it was not noticeable inside the room. The outside property surrounding the hotel needs to be cleaned up and landscaped properly. The hotel property should not be surrounded by razor wire, and a makeshift clothesline should not be there.
The surrounding restaurants and attractions were good and helpful. With a little work, this could be a far more attractive facility.