室內泳池；躺椅
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坦伯利特朗普的評價

5 out of 5
坦伯利特朗普
Maidens Road, Turnberry, Girvan, Scotland

評價

9.2

卓越

10 分評分，優異；300 則評價中有 222 則" "
8 分評分，不錯；300 則評價中有 42 則" "
6 分評分，一般；300 則評價中有 25 則" "
4 分評分，欠佳；300 則評價中有 7 則" "
2 分評分，很差；300 則評價中有 4 則" "

9.6/10 

整潔度

9.4/10 

職員與服務

9.4/10 

設施服務

9.2/10 

住宿狀況

8.6/10 

環保程度

評價

6/10 一般

Christopher

讚好：整潔度和住宿狀況
於 2024 年 2 月住了 1 晚

10/10 優異

JOHN

讚好：整潔度、職員與服務和住宿狀況
Best place to be full stop
於 2024 年 2 月住了 1 晚

10/10 優異

Nouman

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hidden Gem Of Scotland
Real 5star hotel in Scotland. amazing food amazing, without exception every time I had to deal with a member of staff, from reception staff to housekeeping to waiters and barmen they are polite, attentive and helpful. - Location - this is just a magnificent part of the world. Most of Scotland is worthy of a visit, - Hotel - The main hotel looks great in the hillside, and cottages are in a great location close to the golf courses and the beach. They are furnished to a high standard and give a real feel of luxury. There is lots to do on site, golf is amazing, walks on the beach and woods, spa.
於 2024 年 2 月住了 1 晚

10/10 優異

Laura

於 2024 年 2 月住了 1 晚

10/10 優異

Elaine

於 2024 年 1 月住了 1 晚

10/10 優異

sharon

伴侶同遊
Lovely hotel - bar prices steep but otherwise no complaints
於 2024 年 1 月住了 1 晚

10/10 優異

Nikki-Jo

多人同遊
讚好：住宿狀況
The service and the staff were excellent, very friendly, fun and couldn’t do enough for us. They really want you to have a lovely time.
於 2024 年 1 月住了 1 晚

10/10 優異

Subhan mirza

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 2 晚

10/10 優異

stephen

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful
於 2024 年 1 月住了 2 晚

10/10 優異

Allan

於 2023 年 12 月住了 3 晚

10/10 優異

James

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Myself and my wife always find it a beautiful place to be
於 2023 年 12 月住了 1 晚

8/10 不錯

Chris

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Trump Turnberry
No issues re cleanliness
於 2023 年 12 月住了 1 晚

10/10 優異

Shaune

讚好：整潔度、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 優異

Michael

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Fantastic service, friendly staff, great food and good spa facilities
於 2023 年 11 月住了 2 晚

10/10 優異

arthur (San rafael)

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 3 晚

10/10 優異

Kenneth

於 2023 年 10 月住了 1 晚

10/10 優異

William (Saint Petersburg)

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Spectacular property and exceptional staff
於 2023 年 8 月住了 1 晚

10/10 優異

Keith

讚好：整潔度、職員與服務和住宿狀況
Fantastic throughout
於 2023 年 6 月住了 1 晚

10/10 優異

Fred

於 2023 年 6 月住了 2 晚

10/10 優異

Elaine

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Most relaxing atmosphere throughout the whole hotel
於 2023 年 5 月住了 1 晚

6/10 一般

j

讚好：住宿狀況和客房舒適度
於 2023 年 4 月住了 2 晚

10/10 優異

alastair (Glasgow)

伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
Fantastic stay at Turnberry with special mention to all the staff that went out their way to look after us. Will be back again soon!
於 2023 年 4 月住了 1 晚

10/10 優異

Thomas

於 2023 年 3 月住了 1 晚

10/10 優異

David

於 2023 年 2 月住了 1 晚

6/10 一般

Ian

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
於 2023 年 2 月住了 1 晚

10/10 優異

Samantha

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good experience
Had a slight issue with the heating system in the room being quite noisy, however this was retified
於 2023 年 1 月住了 2 晚

2/10 很差

Nicola

不滿：整潔度、住宿狀況和客房舒適度
於 2022 年 12 月住了 1 晚

10/10 優異

Jacqui

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 1 月住了 2 晚

10/10 優異

Samantha

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
Perfect in every way
Staff were amazing, so helpful and friendly. The room was beautiful and we got upgraded, but just perfect.
於 2022 年 12 月住了 1 晚

10/10 優異

Maire-Claire

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 12 月住了 1 晚

6/10 一般

Mary

讚好：整潔度和職員與服務
Staff overall were very nice but we ran into a problem with management people due to a mix up with the type of room we booked and what they “upgraded us to “. We were upgraded to a two story unit with two bedrooms - one upstairs with an adjacent bath and a bedroom and living room on the main floor. We are older people and doing stairs is a problem. They were 100 percent booked the first night so we were placed in “a cottage “ which wasn’t anything special- a typical motel room and standard bath. The room was poorly appointed one no working bedside lamp and no air conditioning during a very hot spell One ceiling fan was a poor substitute. No maid service one day — for almost $600 a day. Food was good and dining room and front desk staffers were especially good at their jobs. Don’t think I would rush back. Enjoyed our time at Gleneagles much more.
於 2022 年 8 月住了 3 晚

10/10 優異

Cristiane

於 2022 年 7 月住了 1 晚
Trump Turnberry 於 2022年7月13日的回應
Dear Cristiane, Thank you for choosing to stay at Trump Turnberry and taking the time to rate us 10 out of 10. We are delighted that you had a memorable stay with us and very much look forward to welcoming you back in the future. Warmest Regards Executive Office

6/10 一般

Alan

家人同遊
讚好：整潔度和客房舒適度
不滿：職員與服務
於 2022 年 5 月住了 3 晚

6/10 一般

Andrew (St Helens)

多人同遊
讚好：職員與服務、設施服務和住宿狀況
Plus points - Staff, without exception everytime I had to deal with a member of staff, from reception staff to housekeeping to waiters and barmen they are polite, attentive and helpful. - Location - this is just a magnificent part of the world. Most of Scotland is worthy of a visit, but the South West coast is particularly beautiful. - Hotel - The main hotel looks great in the hillside, and cottages are in a great location close to the golf courses and the beach. They are furnished to a high standard and give a real feel of luxury. There is lots to do on site, golf is amazing, walks on the beach and woods, spa and a bunch more Negatives Not many but We had a two bedroom cottage which was great but one bedroom had no wardrobes or draws so I had to live out of a suitcase, also no mirror in the room The TV resolutely refused to connect to our apple devices wirelessly despite assurances that this was possible. We had a minor ant infestation in the kitchen on the first day when we left some biscuits out on the side. These issues where minor as we spent little time inside but if we had to then they may have been more of an issue. I’m sure if we reported them the staff would have done all in their power to resolve the issues, but they are stated just for feedback. Overall a fantastic hotel in an amazing location.
於 2022 年 4 月住了 4 晚
Executive Office 於 2022年4月19日的回應
Dear Andrew, Thank you so much for taking the time to send us your feedback following your most recent visit to Turnberry. Your feedback is greatly appreciated as it allows us to monitor the level of service we deliver and helps identify any areas which may require our attention, as well as create an opportunity to reward and recognize our team here at Turnberry. Please be assured that I have shared and discussed your feedback with the team. Once again thank you for choosing to stay at the resort and for reaching out to us and for allowing us the opportunity to respond. We look forward to welcoming you back sometime in the near future. Yours sincerely, Lynsey

10/10 優異

Judith

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 3 月住了 3 晚
Executive Office 於 2022年4月19日的回應
Dear Judith, My sincere thanks for both choosing to stay at the resort and for taking the time to leave us a wonderful score following your visit. We very much look forward to welcoming you back in the future. Best regards Lynsey

10/10 優異

Colin

於 2022 年 2 月住了 1 晚
Executive Office 於 2022年4月19日的回應
Dear Colin, My sincere thanks for both choosing to stay at the resort and for taking the time to leave us a wonderful score following your visit. We very much look forward to welcoming you back in the future. Best regards Lynsey

8/10 不錯

Scott

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The sea view and luxurious accommodation
於 2022 年 2 月住了 1 晚

8/10 不錯

Angie

於 2022 年 2 月住了 1 晚

10/10 優異

Patricia

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 1 月住了 1 晚

10/10 優異

Darren

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 12 月住了 1 晚

10/10 優異

Shellby (Peterhead)

讚好：職員與服務、設施服務和住宿狀況
於 2021 年 12 月住了 1 晚

8/10 不錯

Garry

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 12 月住了 1 晚

8/10 不錯

Jonathan

讚好：整潔度和住宿狀況
於 2021 年 11 月住了 1 晚

10/10 優異

Marie

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2021 年 11 月住了 1 晚

8/10 不錯

Mark

讚好：整潔度、住宿狀況和客房舒適度
High Quality / Impacted by Staffing Levels
Outstanding public areas and bedrooms as expected in this luxury brand. Hotel was reasonably busy. Overall we were very happy with our 2 night stay but disappointed that 2 restaurants were closef due to lack of staff. There are also a few areas in terms of attention to detail and standard of customer service that need improvement but are probably also linked to problems in staffing levels at the hotel
於 2021 年 10 月住了 2 晚

8/10 不錯

Sue

家人同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful building and grounds. Room was well appointed. Staff are very welcoming and helpful, especially the Concierge team. Breakfast was carnage. Lots of people and very noisy.
於 2021 年 10 月住了 1 晚

10/10 優異

David

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great stay
This is a fantastic hotel with friendly staff. Great food in 1906. Leisure centre was amazing. Good views…on a decent day. It’s my favourite Scottish hotel.
於 2021 年 10 月住了 2 晚

10/10 優異

David

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
ANNIVERSARY
EVERYTHING about Hotel was excellent. Our room was SUPERB. Queen size bed but we could have held a dance in room as it was so spacious. Toilet area was MAGNIFICENT with walk-in shower and seperate bath--SUPERB. In bar -type restaurant most food was unknown to me. I had sirloin steak at £32 with trimmings and it was lovely -- dearest item on menu! Breakfast was typical with continental or hot buffet. I had omelette made to orger as you waited and also bacon, sausage, mushrooms, toast and a large pot of HOT coffee. ALL the staff were very nice and HELPFUL. FINALLY the CLEANLINESS throughout the complete HOTEL WAS FIRST CLASS
於 2021 年 10 月住了 2 晚

6/10 一般

Nagina

讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
Disappointed with this beautiful hotel.
The hotel was great and view spectacular. The check in and check was excellent. The only negative there was that we arrived at the hotel a couple of hours early and the reception staff told us they would take out luggage to the room and let us know when the room was ready. But when we arrived in our room the luggage was not there. the food and service staff in general were not so good. We are both vegan and it seemed they struggled to accommodate us. We ordered a vegan club sandwich and apparently the kitchen did not have the ingredients to make the sandwich. Instead of informing us of this, instead we got a sandwich with only tomatoes and lettuce which we then had to complain about. At dinner we were serviced two small portions of veg rissotto which was not very nice and we couldn’t eat it. Try charged us for two main dishes at £44 each. We also had complain about this. All in all. Great looking hotel and location but service and food under par!!! Not sure I would eat there again even if I was staying there.
於 2021 年 8 月住了 1 晚

8/10 不錯

Ernest

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Some areas true 5 star others slipped. The spa was an area which did not live up to billing especially in a hotel remote from any other services. Other areas like courses pro shop Garry on the entrance made it truly memorable.
於 2021 年 8 月住了 6 晚