「I had a harrowing experience at this hotel.
When I arrived staff at the reception told me the toilet in the room was broken and they arranged another room at a different motel.
Unfortunately the staff didn’t understand how the Expedia payment system works and they initially thought that I hadn’t paid. They expected me to pay at the other place again, even though I paid through Expedia.
I had to contact Expedia support, who were able to explain to the hotel staff over the phone that I have...
「I had a harrowing experience at this hotel.
When I arrived staff at the reception told me the toilet in the room was broken and they arranged another room at a different motel.
Unfortunately the staff didn’t understand how the Expedia payment system works and they initially thought that I hadn’t paid. They expected me to pay at the other place again, even though I paid through Expedia.
I had to contact Expedia support, who were able to explain to the hotel staff over the phone that I have...
john