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关于波浪街海滩酒店的点评

4 out of 5
波浪街海滩酒店
38 Petrel Avenue, Mermaid Beach, QLD

点评

8.0

很好

10 分 - 超赞。86 条好评，共有 237 条点评" "
8 分 - 还可以。91 条好评，共有 237 条点评" "
6 分 - 一般。38 条好评，共有 237 条点评" "
4 分 - 很差。14 条好评，共有 237 条点评" "
2 分 - 糟糕。8 条好评，共有 237 条点评" "

7.6/10

清洁度

8.0/10

员工和服务

7.0/10

服务设施

7.2/10

住宿条件和设施

5.0/10

环保

点评

8/10 还可以

Kurt

Manager was good.
2024 年 2 月入住 18 晚

10/10 超赞

Peter

与配偶出行
Great Spot, quick walk to the Beach so many places to eat within a 5-minute walk
2024 年 1 月入住 1 晚

10/10 超赞

Lynda t

与家人出行
满意：客房舒适度，清洁度
2024 年 1 月入住 1 晚

2/10 糟糕

Marisa

与配偶出行
不满意：清洁度、服务设施、住宿条件和设施
When i arrived i just wanted to cry because it is very run down, it needs to be renovated, it's old and very dirty. I really can't say anything positive about this place . We were on the top floor without a lift! Our mattress protected had yellow stains on it. The shower was very old and dirty. It ruined my holiday to be honest . I never attempted to soit on the sofa because it stuck and had stains on it , the carpet the same, the blinds were broken. Wifi wasn't always working and it was pricey . Never,ever would i recommend this place not even to my worse enemy.
2023 年 12 月入住 4 晚

10/10 超赞

LYNETTE

2023 年 11 月入住 2 晚

6/10 一般

Jill

与配偶出行
满意：服务设施
不满意：住宿条件和设施
Needs updating. Noisy people and doors banging the entire time.
2023 年 10 月入住 3 晚

4/10 很差

Kara-lee

满意：住宿条件和设施
Beautiful property and very central to the beach any any shops you might need. The pool was well maintained. My low rating was due to how hard and uncomfortable the bed, couch and all furniture was in the apartment I stayed in. There was nowhere you could sit, relax or sleep in comfort. It felt very unwelcoming in that respect. I couldn't stay there again as my body ached from the first night till the last. Dust was an issue in the apartment with the bedroom having a thick layer of dust in the mirror and pelmet. The fly screen was very torn in the bedroom but there was no insect issues. The shower had mould around the screen. Be aware that this apartment does not have any lifts also. It's a shame as if only there was comfort and a little more care with cleaning I would visit again.
2023 年 10 月入住 11 晚

6/10 一般

BERNHARD R

不满意：住宿条件和设施，服务设施
Refrigerator didn’t work. Odd smell in the hallway.
2023 年 7 月入住 2 晚

10/10 超赞

Trevor

满意：住宿条件和设施，清洁度
I was able to check in early due to arriving early. Very quiet especially given how close to highway and restaurant strip the facility was at. Came with laundry facilities inside unit
2023 年 3 月入住 5 晚

10/10 超赞

Sara

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Very close to the beach, cafes, restaurants and bars. Spacious rooms, nice surrounds, easy to walk everywhere.
2023 年 3 月入住 1 晚

8/10 还可以

Margaret，Brisbane

商务旅客
An older building in a nice part of the coast. The apartment was showing its age and all the fittings showed evidence of many summers use. The furniture was old and dusty. There was evidence that some renovations had taken place with a new AC, newish fridge, new sink in the bathroom and new doors to the laundry recess. But the couch was very old and dirty and the tables and side tables had lived a long and useful life. Overall though the location is great, there is off street parking and restaurants close by.
2023 年 2 月入住 1 晚

8/10 还可以

justeen

与家人及幼儿出行, 团体旅客
满意：服务设施，清洁度
The sofa bed in room 35 was rock hard, not a bed at all. No pressure in shower.
2022 年 9 月入住 5 晚

2/10 糟糕

Pete

与配偶出行
不满意：清洁度
We arrived late due to the reception closing earlier on Sunday and flight delay, and got one set of keys from the box outside the reception. The unit is using double locks by sharing the same key and the top lock (dead lock) should not be used, however, nil instructions about that before we attempted to unlock both of them. We eventually opened the door after trying multiple times. Once we left the unit, and realised we can not open again. So we have to call the reception staff to come to fix it. We were told we will be charged $40 for the after hour call in fee. This can not be waived even though there is no notification before receiving the keys . This is very unfair!!! Also based on the booking, hair dryer is included, but no hair dryer found after hair wash. We have to ask for one in the reception on the following day. On the 1st night, we sat on the couch to eat and found there are so many sands on the couch. We have to clean it up on our own before meal.
2022 年 9 月入住 6 晚

8/10 还可以

Kim

2022 年 9 月入住 3 晚

8/10 还可以

Matthew

与家人出行
满意：住宿条件和设施，清洁度
Quiet, clean and reasonable price
2022 年 9 月入住 1 晚

10/10 超赞

Gary

满意：客房舒适度，清洁度
Excellent apartment and location.
2022 年 8 月入住 7 晚

8/10 还可以

Sheradine

2022 年 8 月入住 1 晚

6/10 一般

Olivia

满意：住宿条件和设施，清洁度
不满意：服务设施
Very difficult to come and go from room with a pram. No lift? Room was nice. Bit noisy from neighbors at times.
2022 年 5 月入住 5 晚
Dave 于 2022年05月17日 的回复
Thankyou for review

8/10 还可以

Alexander

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Close to shopping and beach.
2022 年 4 月入住 7 晚
dave 于 2022年05月17日 的回复
Thankyou for taking the time for a review

8/10 还可以

Debra

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
Close to beach and restaurants cafes we were on 3rd floor and stairs were difficult with luggage enjoyed our stay there pool was great
2022 年 3 月入住 8 晚

4/10 很差

Jes

与家人出行
不满意：清洁度、服务设施、住宿条件和设施
Good location and pool, but room 22 was unclean with old and worn furniture.
2022 年 1 月入住 2 晚
David 于 2022年01月9日 的回复
kitchen chairs have been replaced, apologies if they werent up to your standard

8/10 还可以

Ryan

满意：清洁度、服务设施、住宿条件和设施
2021 年 12 月入住 9 晚

8/10 还可以

Carmen

与家人出行
满意：住宿条件和设施，清洁度
We walked everywhere - close to both Mermaid & Nobbys flagged beaches, close to the local shops. Great for families because the management were relaxed and the units weren’t too fancy, you know? Will book again.
2021 年 12 月入住 3 晚
Dave 于 2021年12月9日 的回复
Thankyou for taking the time for a review Carmen

10/10 超赞

Jerome

满意：客房舒适度，清洁度
2021 年 10 月入住 10 晚
David 于 2021年10月18日 的回复
Thankyou for review, glad you enjoyed Beaches on Wave Street.

4/10 很差

Ana

与家人出行
不满意：住宿条件和设施，清洁度
Dirty apartment. Old, stained furniture.
2021 年 10 月入住 1 晚
David 于 2021年10月12日 的回复
Ana, After such a review please contact us as l dont have any Ana on our system that stayed here and we would like to rectify situation if you did. Thankyou

8/10 还可以

Lindsay

商务旅客
满意：客房舒适度，清洁度
Nice location
Good place
2021 年 9 月入住 1 晚
Dave 于 2021年09月22日 的回复
Thanks for taking the time for a review Lindsay

10/10 超赞

Edward

满意：客房舒适度，清洁度
Great value find
Lovely and professional owners. Apartment great value for money, has everything you need. Clean, quiet, and a great location for the beach and local shops/ cafes.
2021 年 9 月入住 9 晚
Dave 于 2021年09月14日 的回复
Thankyou for review Edward, see you at Beaches on Wave again soon.

8/10 还可以

David

团体旅客
满意：客房舒适度，清洁度
2021 年 5 月入住 2 晚
David 于 2021年06月1日 的回复
Thanks and hope to see you again soon. Dave

6/10 一般

真实旅客

团体旅客
Tired but nice
Was ok. But tired
2021 年 5 月入住 5 晚
David 于 2021年05月31日 的回复
thankyou for review

4/10 很差

真实旅客

不满意：住宿条件和设施
Meh. The room was pretty noisy and a bit tired. Upstairs neighbors were able to be clearly heard although they were not being loud, just very poor noise insulation.
2021 年 3 月入住 1 晚
David 于 2021年04月6日 的回复
Thankyou for review

10/10 超赞

真实旅客

满意：住宿条件和设施，服务设施
Friendly staff clean and safe . Great location close to restaraunts etc
2021 年 3 月入住 6 晚
David 于 2021年04月6日 的回复
Thanks and see you again soon

4/10 很差

真实旅客

与配偶出行
不满意：清洁度
At first glance, lovely Motel and the service upon check in good. After entering we found the floors were very sandy(We hadn't been to the beach because of the rain) and each night we had sand in the bed. We found the laundry tub covered in sand and on our last day, checking to make sure we had grabbed all our possessions, we found that under the bed was very filthy and also an open condom packet!! My husband and I are in our mid 50's and have no use for condom's anymore. It was NOT ours!! Yet, the unit has signs proclaiming deep cleaning because of covid, don't think so.
2021 年 3 月入住 3 晚
dave 于 2021年03月24日 的回复
Thankyou for bring to our attention, will have these matters sorted out.

4/10 很差

真实旅客

与家人出行
不满意：客房舒适度
Dissapointing
Disappointing. The unit was very small, tired and under-resourced. An example is the 2nd bedroom has clearly been converted from a double bed to two singles - however due to the position of the single beds the door is unable to be closed. Not worth the price paid.
2021 年 1 月入住 2 晚
David 于 2021年01月29日 的回复
Please contact us next time, all doors close in all bedrooms in complex.

10/10 超赞

真实旅客

满意：清洁度、服务设施、住宿条件和设施
2021 年 1 月入住 8 晚

6/10 一般

真实旅客

满意：服务设施，清洁度
We stayed in a unit rented by our daughter, which was fantastic; on the lower floor, plenty of crosswind for ventilation, and it has been beautifully renovated. So we decided to stay an extra night when our rellies returned and booked the last available unit in the same block. Unfortunately this space hadn’t been touched for a few decades and was a dark, dingy dive!; especially for the price!!
2021 年 1 月入住 1 晚
David 于 2021年01月12日 的回复
Thankyou for feedback, hope you sort out your problems.

8/10 还可以

真实旅客

与配偶出行
满意：清洁度
Handy to restaurants! Didn’t like the fact it was two flights of stairs up from car park! As we are Seniors was a bit hard carrying stuff and walking up and down, otherwise good value if you are younger!
2020 年 11 月入住 2 晚
David 于 2020年11月28日 的回复
Thankyou for your review, glad you enjoyed it.

8/10 还可以

真实旅客

与家人出行
满意：客房舒适度，清洁度
Reasonable price for a basic unit
Basic accommodation at a reasonable price. No frills, but all we needed for a quick overnight stay. Manager arranged an extra car spot for a second vehicle.
2020 年 8 月入住 1 晚
David 于 2020年08月19日 的回复
Thankyou for your review, hope to see you again soon. David

10/10 超赞

Jocelyn

满意：客房舒适度，清洁度
I had a really wonderful stay. Such a fabulous position, easily accessible to all parts of the Gold Coast and just 3 minutes walk to a beautiful beach. The complex and the apartment were fabulous and very comfortable. A special thanks to Eva who helped with my late check-in, my heavy bags and was always available and helpful. Thank you, I'll be back!!
2020 年 7 月入住 5 晚
Eva 于 2020年08月7日 的回复
Jocelyn, thank you so much for such lovely review :) It was a pleasure for me to assist you during your stay with us. Will be great to see you again soon!

10/10 超赞

Russell，Aspley

商务旅客
满意：服务设施，清洁度
Very accommodating host and a clean and comfortable stay.
2020 年 8 月入住 1 晚
David 于 2020年08月5日 的回复
Thanks Russell, pleasure having you here, see you again soon

2/10 糟糕

真实旅客

与配偶出行
不满意：清洁度、员工和服务、服务设施
We didn’t end up staying the night. This is falsely listed as a hotel however is individual apartments. Pictures were not of the unit we were given. There was no elevator for our luggage and we were given a room on the second floor. This place is not accessible. But the real reason we left besides the hallway/unit smelly musty and of cigarettes was because it advertised air conditioning that the bedroom did not have. When we arrived the unit was hot. The unit itself has an air con in the from of the unit in the living room. 30 feet from the bedroom which has its on separate enclosed room where the air conditioning did not reach. When we requested a refund the manager suggested we sleep on the Sofa in the living room because that’s where the cooking is which was an unacceptable suggestion. The entire unit was hot. This is not a hotel. It does not have air conditioning in the bedroom. We were not given a refund despite not staying in the unit due to being mislead of its amenities and condition. The manager was unwilling to be reasonable with the fact that the bedroom does not have air conditioning and therefore we were mislead by false advertising.
2020 年 2 月入住 1 晚
Dave 于 2020年03月3日 的回复
Apologies for your bad experience, as stated in the description of our apartment complex, air conditioning is in every unit, which it is. It doesnt say we also have air conditioners in the bedrooms as well, we offered you a portable air conditioner for the bedroom as well which you refused. Apologies again for your bad experience

8/10 还可以

Carol

与家人出行
满意：清洁度、员工和服务、客房舒适度
2020 年 2 月入住 1 晚
Dave 于 2020年02月6日 的回复
Thanks very much for review, hope to see you again soon

10/10 超赞

真实旅客

2020 年 1 月入住 3 晚
Dave 于 2020年02月6日 的回复
Thanks very much for taking time for the review, see you again soon.

10/10 超赞

Shane K.

满意：清洁度
Great Place to Stay
My son is attending Bond University and we needed a place to stay to get him set-up and into his dorm and this an Uber drive to the University. This is a nice, safe neighbourhood, very close to the beach, close to cafes and restaurants, and local merchants. The property Managers, Dave & Eva were great, they made it feel like you were staying with your favourite Aunt and Uncle. Felt a bit sad at the end of three weeks when I had to return home. When my wife and daughter come to visit my son, they will be staying here.
2019 年 8 月入住 16 晚

8/10 还可以

Amy

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice stay
Great experience. David in the office was amazing!
2019 年 8 月入住 5 晚
Dave 于 2019年09月21日 的回复
Glad you enjoyed your stay :-) Hope to see you again soon

8/10 还可以

真实旅客

满意：员工和服务，清洁度
Nice location...
Great location in Nobby Beach, close to shops & beach. Apartment was nice, wifi was good & balcony view was pretty. Overall a nice place to stay.. the only thing I had trouble with was the windows in the bedroom, they didn't close / seal shut properly, so a cold draft was coming through in the evening. Getting into winter it wasn't so comfortable, had to sleep in a hoody, trackies & socks.. Used the extra blanket that was provided but it was a bit smelly.
2019 年 5 月入住 16 晚

8/10 还可以

真实旅客

满意：服务设施
2019 年 5 月入住 7 晚

8/10 还可以

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
even though it was just behind the gold coast highway we had no noise at night. The bathroom could do with some updating, but unit was clean & fairly comfortable. Beach a 2 min walk down the road.
2019 年 4 月入住 7 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、服务设施
2019 年 4 月入住 5 晚

6/10 一般

Shana

满意：员工和服务，清洁度
不满意：住宿条件和设施
Overnight
The apartment was spotless - cant fault i on cleanliness - service great: manager responded very swiftly with a replacement kettle, However, condition of a lot of the furnishings, eg lounges & bed, were very worn & not comfortable - good enough for an overnight, however longer would have lead to some back issues I feel. .
2019 年 4 月入住 1 晚

4/10 很差

Felecity

与家人出行, 团体旅客
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
Cold water tap in main bathroom didn’t work. Overall cleanliness poor. Had to wear shoes inside as the floor felt sticky. Wanted to mop the floor but the mop was extremely dusty and dirty. Lounge poor condition. Would not recommend to friends.
2019 年 4 月入住 3 晚