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美人魚水域酒店 - 睡帽普拉斯酒店的評價

3.5 out of 5
美人魚水域酒店 - 睡帽普拉斯酒店
Cnr Markeri Street & Sunshine Boulevard, Mermaid Waters, QLD

評價

8.6

優異

10 分評分，優異；1001 則評價中有 452 則" "
8 分評分，不錯；1001 則評價中有 390 則" "
6 分評分，一般；1001 則評價中有 104 則" "
4 分評分，欠佳；1001 則評價中有 40 則" "
2 分評分，很差；1001 則評價中有 15 則" "

8.8/10 

整潔度

8.8/10 

職員與服務

8.6/10 

設施服務

8.2/10 

住宿狀況

8.4/10 

環保程度

評價

8/10 不錯

真實旅客

家人同遊
讚好：整潔度和客房舒適度
The room is clean and nice. There is a playground for kids and swimming pool. Overall it is a family friendly hotel.
於 2022 年 11 月住了 1 晚
Tashiana 於 2022年11月15日的回應
Good morning,Thank you for taking the time to provide your feedback, we are so pleased your stay with us was an enjoyable one. All feedback is important to us and is used towards ensuring all our guests expectations are met whilst staying with the hotel.We look forward to welcoming you back to Mermaid Waters Hotel on your next visit to the Gold Coast.Kind regardsMermaid Waters Hotel Team

8/10 不錯

Yichun

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Nice, quote and clean
Overall speaking the hotel is quite comfortable. And it is near beach, shopping center within walking distance. And it is near popular Suffer Paradise area and takes about 10-15 minutes drive. We like their breakfast and it provides all nutrition we need. The restaurant manager provides us order meal service and it is great! One thing it needs to improve is the mattress. The neighborhood is safe and quite. We like it.
於 2020 年 2 月住了 3 晚
Billie 於 2020年2月18日的回應
Hi Yichun, Thank you for your lovely review and taking the time to provide us with your feedback! We are so pleased to hear you enjoyed your stay with us. We hope you travelled home safely and we look forward to seeing you again in the near future. Kindest Regards The Quality Hotels Team

8/10 不錯

jinjiao

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
总体还满意
於 2020 年 1 月住了 5 晚
Billie 於 2020年2月24日的回應
Hi, Thank you for your lovely review and taking the time to provide us with your feedback! We are so pleased to hear you enjoyed your stay with us. We hope you travelled home safely and we look forward to seeing you again in the near future. Kindest Regards The Quality Hotels Team

4/10 欠佳

Sebastian

伴侶同遊
不滿：整潔度、設施服務和住宿狀況
Very noisy because I was given ground floor facing the swimming pool although I have requested quiet n high floor in my booking. Carpet is old n dirty. Cupboard n wardrobe are in old fashion. No microwave oven, knife or fork, running water is terribly slow.
於 2019 年 12 月住了 1 晚
QHT 於 2020年1月14日的回應
Thank you for your review. Your feedback is important to us. We look forward to welcoming you back to the hotel soon

8/10 不錯

Hsien Lu

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 1 晚
Heidi 於 2019年10月23日的回應
Thank you for your review, we hope to see you again soon. Warm Regards Front Office Team.

10/10 優異

真實旅客

讚好：整潔度和職員與服務
Good experience, definitely will come again and service is good.
於 2019 年 8 月住了 1 晚
Heidi 於 2019年8月7日的回應
Thank you for your review we hope you visit us again soon. Warm Regards Front Office Team

8/10 不錯

Hanpeng

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
不错
不错的住宿感受，有免费的从酒店到冲浪者海滩的小车。服务人员很礼貌。值得再来
於 2019 年 3 月住了 1 晚
Nikki 於 2019年3月14日的回應
We are so glad you enjoyed your stay. Your feedback is appreciated Thank you.

8/10 不錯

真實旅客

於 2018 年 10 月住了 1 晚
Sheridan 於 2018年11月4日的回應
Thank you for your great review.

10/10 優異

Min Yan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
非常棒
房间有阳台，是我个人最爱。虽然离冲浪者天堂较远，但是酒店有免费接驳车，这个服务非常方便，非常棒。
於 2017 年 12 月住了 2 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Gold Coast Mermaid Waters
Good hotel, convenient;
於 2017 年 12 月住了 1 晚

10/10 優異

Kuk

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 12 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
旅館跟價錢相比值得了

10/10 優異

Zhitao

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful holiday in a beautiful hotel
Very nice hotel. Everything is perfect. But wifi needs to be improved.

8/10 不錯

HAN WEN

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

Frances

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Have stayed twice now. Staff are excellent. Overnight includes complimentary buffet breakfast which is nice. Would have liked Fox sports in room just so we could watch the footy with sound... its on in the tavern but without sound.
於 2024 年 5 月住了 1 晚
Tom 於 2024年5月13日的回應
Good Afternoon Frances Thank you for taking the time to leave a review as we do appreciate all feedback! We are glad that you have enjoyed your stay and will be taking your words on board to further improve the guest experience.If you have any further comments or questions please do not hesitate to contact us.Kind Regards Mermaid Waters Team

8/10 不錯

Philip

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great plaice to stay on Gold Coast
於 2024 年 5 月住了 3 晚
Tom 於 2024年5月11日的回應
Good morning Thank you for taking the time to leave a review as we do appreciate all feedback. We are glad you have enjoyed the venue and its location and look forward to welcoming you back.Kind Regards Mermaid Waters Team

10/10 優異

Philip

家人同遊
讚好：整潔度、職員與服務和設施服務
Great property to stay in with good breakfast and amenities.
於 2024 年 5 月住了 4 晚

8/10 不錯

Allan

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice clean room, curtious staff. Breakfast room furniture a bit basic.
於 2024 年 4 月住了 3 晚

10/10 優異

Peter Leslie Septimus (Melbourne)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We really enjoyed our stay. We spent most of our time on the Gold Coast.
於 2024 年 3 月住了 1 晚
Luke 於 2024年5月2日的回應
Hi Peter,Thank you for taking the time to leave us a rating and review, it's greatly appreciated.We're glad your stay here with us was an enjoyable one.We certainly look forward to welcoming you back to the Mermaid Waters Hotel on your next trip.Thank you and enjoy the rest of your week.Kind Regards,Mermaid Waters Hotel

6/10 一般

meena

伴侶同遊
Rate was high for the property
於 2024 年 4 月住了 1 晚

8/10 不錯

Damien

伴侶同遊
讚好：整潔度、職員與服務和設施服務
Checkin was easy, staff where great. Very clean, breakfast was good.
於 2024 年 4 月住了 2 晚

10/10 優異

Catherine

家人同遊
Lovely stay clean comfortable room. Staff were pleasant and eager to help. Pub next door super food !
於 2024 年 4 月住了 1 晚

10/10 優異

John

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The check in staff member was extremely courteous and helpful The same applies to the staff at the bistro.
於 2024 年 4 月住了 1 晚

10/10 優異

TERESA

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The buffet breakfast and discount dinner and complimentary drinks
於 2024 年 3 月住了 4 晚

8/10 不錯

GABRIEL (Bowen Hills)

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good hotel to spend a short holiday
於 2024 年 3 月住了 3 晚

10/10 優異

Craig

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Easy check in and check out and helpful, friendly staff.
於 2024 年 3 月住了 2 晚

10/10 優異

sara

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Close to where we needed to be. Spacious rooms, clean and comfortable. Staff super friendly. Great stay
於 2024 年 3 月住了 1 晚
Tom 於 2024年3月23日的回應
Good Afternoon Thank you for your review we do appreciate the time you have taken to leave it. We are glad to hear you enjoyed your stay and look forward to your return.Kind Regards Mermaid Waters Team

8/10 不錯

Christopher (Lara)

家人同遊
讚好：整潔度、設施服務和住宿狀況
Met our basic needs. Disappointed to be told our security bond would take 7-10 days to be returned to our account
於 2024 年 3 月住了 1 晚

10/10 優異

Sahar (Calgary)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location and area. Hotel was nice and clean, we didn't use the pool but it seemed nice. Breakfast was great, room was spacious and clean and comfy. Parking was easy and smooth. Not walkable to beach but very short distance by car
於 2024 年 3 月住了 2 晚

8/10 不錯

Kylie

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very good location and the rooms were all very clean and tidy. Beds were comfortable.
於 2024 年 3 月住了 1 晚

10/10 優異

Glenn

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Overall a great hotel! Will return in the future.
於 2024 年 3 月住了 4 晚

8/10 不錯

Raymond

讚好：整潔度和職員與服務
於 2024 年 3 月住了 2 晚

10/10 優異

shelley

讚好：職員與服務和住宿狀況
neat and tidy
於 2024 年 3 月住了 1 晚

10/10 優異

Gary

伴侶同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff was great. Issues with hot water. It took 9 plus minutes for water to get hot.
於 2024 年 2 月住了 1 晚

8/10 不錯

Karma

商務旅客
讚好：整潔度、住宿狀況和客房舒適度
Good price for a nice place
於 2024 年 2 月住了 1 晚

8/10 不錯

Kim

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Accommodations were great, breakfast was good too
於 2024 年 2 月住了 1 晚

10/10 優異

Clint

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great FREE cooked breakfast.
於 2024 年 2 月住了 1 晚

8/10 不錯

Michael

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
We enjoyed our night at this hotel. It is an older property, but has been effectively renovated. Our room was spacious, clean, and well appointed. The swimming pool was a particularly pleasant feature of the property. My only quibble would be that all ordering has to take place on an app, and this did not function, particularly well on my phone. However, staff were very helpful and allowed orders to be placed at the bar when the issue persisted. Overall, we enjoyed this stay and the property represented good value.
於 2024 年 1 月住了 1 晚

10/10 優異

Scott

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Happy Stay
Place was nicer than expected. Good basic pool. Close to near by beaches and food if you have a car. Could be a little limited without car. Some food across road. Nice staff. Included hot/cold breakfast is better than expected. Nice welcome drink voucher. Some plumbing noise in our room from near by showers early in morning. Good security carpark. Can fit a trailer if need be. I will stay here again.
於 2024 年 1 月住了 2 晚

8/10 不錯

Solange

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚

10/10 優異

Levi

讚好：整潔度、職員與服務、設施服務和住宿狀況
Overall all very good. The hotel is very clean and the price is reasonable. We will definitely recommend this and will surely stay in our next visit to gold coast!
於 2024 年 2 月住了 2 晚

10/10 優異

Frances

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Easy access to reception, staff were welcoming and efficient, explained parking, access, breakfast etc. Buffet breakfast was included and it was lovely. Not a huge range but everything was fresh and tasty. Included an automatic pancake maker and they were yum. Coffee machine broken but staff made us fresh barista coffee which was great. No butter but other options.
於 2024 年 1 月住了 1 晚

8/10 不錯

Tabatha

讚好：整潔度、職員與服務、設施服務和住宿狀況
My stay was very good. Staff were kind and very welcoming. I enjoyed my stay. Had a few issues wirh the lock on my door, and the food was ok from the attached resturant. Overall, it was a very nice place to stay
於 2024 年 1 月住了 3 晚

8/10 不錯

Rebecca

多人同遊
讚好：整潔度、職員與服務和住宿狀況
Apart from the dirty razor left in our shower the place was great!
於 2024 年 1 月住了 1 晚

10/10 優異

Sue

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We loved the bed , so comfortable !! Checkin was good . Brekky was okay . Pool was so warm , it was like a big bath tub 😉 . Thankyou for the pool towels . We had a great stay .
於 2024 年 1 月住了 1 晚

6/10 一般

Jarrod

讚好：設施服務和住宿狀況
不滿：整潔度
My room 102 very noisy one night they had a party and it was at the back of room and kids yelling out side my door.
於 2024 年 1 月住了 6 晚

10/10 優異

Suong

於 2024 年 1 月住了 1 晚

8/10 不錯

Natalie

於 2024 年 1 月住了 5 晚

10/10 優異

Stacey

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great service, convenient to everything, easy parking, nice food.
於 2024 年 1 月住了 2 晚

8/10 不錯

Steve

於 2024 年 1 月住了 2 晚