Dear Scott,We are glad that you enjoyed your stay with your family at the Lopesan Costa Meloneras Resort, Spa & Casino and we would be delighted if you would visit us again in the near future.Best regards,

Dear Sherene,Thank you very much for your detailed and interesting review and for sharing your opinion with other travelers.We want to especially thank our facilties.We understand that not everything has been as expected, but we hope that in general you have enjoyed your stay with us.We are also sorry for any maintenance work that has bothered you, which sadly needs to be done.We hope that in general you have enjoyed your holidays and that you will visit us again very soon.Kind regards,

Dear Maik,Thank you very much for choosing our hotel for your recent holidays in Gran Canaria and for your kind comments.We hope that you will choose us again for your next vacation.

Dear Mrs LeselyThousands of visitors stay with us each year, but we still feel as happy as the first day when a client lets us know that their time in the hotel was satisfactory. We would like to thank you for the trust that you placed in us. We hope that there are still some corners of Gran Canaria for you to discover and that you do so together with us again. With kind regardsPublic Relations

Dear Raphael Oliver,First of all we would like to thank you for choosing Lopesan Costa Meloneras Resort & Spa for your holidays in the south of the island of Gran Canaria.Some of the points mentioned in your comments are part of the Lopesan Hotel Group policy. The purpose of this policy is to ensure the quality of the services offered by the hotel, although we regret that in this regard we have not lived up to your expectations.We would also like to apologize for any inconvenience you have had during your stay. We assure you that all the opinions of our clients are important and help us to improve every day. For this reason, we appreciate the time invested in sending us your comments and we assure you that they will be sent to the corresponding departments for your knowledge.We look forward to welcoming you back to our hotel.Kind Regards,Public Relations Department

Thank you very much for all your nice comments and we hope to welcome you soon again in our hotel!Best regards,

Thank you very much for all your nice comments and we hope to welcome you soon again in our hotel!

Dear xxxFirst of all we would like to thank you very much for having chosen the Lopesan Costa Meloneras for your recent stay in the south of Gran Canaria Thank you very much for all your nice comments and we hope to welcome you soon again in our hotel!Best regards,

Sehr geehrte VeronikaWir möchten uns bei Ihnen bedanken, dass Sie sich für Ihren letzten Besuch auf Gran Canaria für unser Lopesan Costa Meloneras Resort entschieden haben. Wir freuen uns zu wissen, dass Sie Ihren Aufenthalt im Hotel genossen haben.Vielen Dank, dass Sie Ihre Erfahrungen mit dem Rest der Reisenden teilen und uns mit Ihren Kommentaren den Weg gezeigt haben, den wir gehen sollten.Wir hoffen, Sie bald wieder im Hotel zu sehen.Mit freundlichen Grüßen,

Dear boyWe greatly appreciate the time you spent to review your recent experience in our hotel, at Lopesan we always strive to exceed guests' expectations and your comments will help our teams reaching that goal.We hope that in the future you will give us a new opportunity and have the pleasure of welcoming you again.Best regards,

Dear lawrenceWe greatly appreciate the time you spent to review your recent experience in our hotel, at Lopesan we always strive to exceed guests' expectations and your comments will help our teams reaching that goal.We hope that in the future you will give us a new opportunity and have the pleasure of welcoming you again.Best regards,