Great Banyan Tree

Superb hotel and great concept, we upgraded to All Inclusive and you can pretty much eat in every restaurant on the island included at the Saii Hilton next door. One criticism, All inclusive should be just that, there are very special set meal times and menus you can order from. A couple of times we missed breakfast and then found ourselves having to wait till lunch to be able to eat, frustrating with young children. You can order food but it’s not on the AI plan. I hope this is something that’s looked into, maybe a 24/7 snack bar would be the perfect solution! Everything else was just superb! Can’t wait to return, it’s just stunning and greatly located, easy transfers, villas were huge! Staff so lovely and we loved the DJ by the pool. Very relaxed and calm. Huge shout out to the spa, some of the best massages we’ve had. The excursions are super easy to organise and felt very safe and well managed. An amazing trip!

Hotel Duty manager Mr “Joy”nal was very helpful and professional to assist the Bangladeshi customers who had English language issues, also the restaurant staff Mr Akhter / Ferdous/ Nur was amazing at their hospitality services, we will definitely visit again with our family… Thank you all for your professionalism guest services !!!