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关于瀑布山酒店 - 登高精选酒店的点评

3 out of 5
瀑布山酒店 - 登高精选酒店
30 Barrett Chute Road, Greater Madawaska, ON

点评

7.6

还可以

10 分 - 超赞。112 条好评，共有 389 条点评" "
8 分 - 还可以。152 条好评，共有 389 条点评" "
6 分 - 一般。72 条好评，共有 389 条点评" "
4 分 - 很差。38 条好评，共有 389 条点评" "
2 分 - 糟糕。15 条好评，共有 389 条点评" "

7.8/10

清洁度

8.2/10

员工和服务

7.0/10

服务设施

7.4/10

住宿条件和设施

7.0/10

环保

点评

10/10 超赞

Bernard

2024 年 5 月入住 2 晚

10/10 超赞

Kenneth

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
Visited here in the off season and was given one of the condos as our room for the night. Truly amazing, large open concept space of kitchen, dining and family room. Tastefully decorated. Spacious washroom with walk in shower and jacuzzi tub, and larger master bedroom. Even though the hotel was area was virtually closed, the wonderful staff brought us continental breakfast the night before to put in our fridge and coffee with cream. There was enough food for 6 people. I hope to come back here some time. Also close to the town where we dined for lunch based on their recommendation and dinner later.
2024 年 5 月入住 1 晚

10/10 超赞

Hélène

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
good hotel, good food, convenient, close to Ottawa
2024 年 2 月入住 1 晚

6/10 一般

Nancy

与配偶出行, 团体旅客
This property is in need of some serious updates,The breakfast area is not suitable and extremely small. On a positive note the pool was up and running.
2024 年 2 月入住 2 晚

2/10 糟糕

Landon

与配偶出行
不满意：清洁度、服务设施、住宿条件和设施
Room very cold and no hot water for showers. I mean no hot water the shower was very cold. It was awful. On top of that the price of the room is extremely expensive for one night and they cant even have a TV bigger then 24 inches. Not happy.
2024 年 2 月入住 1 晚

4/10 很差

jennifer

与家人出行
不满意：员工和服务、服务设施、住宿条件和设施
Tap leaks, phone in room not working, food in resturant expensive and lack taste, water in hot tub low, pool water inclean and carpet dirty.
2024 年 2 月入住 1 晚

8/10 还可以

Deanna

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚

10/10 超赞

Ron

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
No issues. Enjoyable stay.
2024 年 2 月入住 2 晚

8/10 还可以

Nora

满意：员工和服务，清洁度
2024 年 2 月入住 1 晚

4/10 很差

Pascal

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施
Not good!
Very expensive…and room not clean. When ask staff about cleaning the room properly, not helpful at all.
2024 年 1 月入住 2 晚

10/10 超赞

Audrey

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚

10/10 超赞

Nathalie

满意：清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 2 晚

6/10 一般

Christine

满意：清洁度
2024 年 1 月入住 1 晚

8/10 还可以

Melisa

满意：清洁度、员工和服务、住宿条件和设施
It was unfortunate i had no hot water to shower around 7pm.
2024 年 1 月入住 1 晚

6/10 一般

Kazumi

与家人出行
满意：清洁度、员工和服务、服务设施
不满意：住宿条件和设施
Shower was warm only a first few minute then cold. Quite isolated area. Only the place we can get dinner is the restaurant in the hotel.
2023 年 12 月入住 2 晚

4/10 很差

Lucas

2023 年 12 月入住 3 晚

8/10 还可以

Troy

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 1 晚

2/10 糟糕

Igor

与配偶出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Be WARNED, check in time ends at 10pm. We arrived around 10:30pm to find the reception desk and the hotel empty. There was an after hours number posted, but no one answered. We stayed for 45 minutes, walking around the hotel, looking for staff and calling the after hours number. Neither myself nor the Expedia rep could get a hold of anyone. We ended up driving an hour to find a different hotel where the concierge laughed at my story. Neither one of us had previously heard of a hotel that ends check in at 10pm, nor one that leaves their guests stranded overnight. I requested a refund the night of our arrival, October 4th. After attempting to contact the hotel and following up with Expedia five times over the course of two months (Expedia also couldn't reach the hotel during this time), I finally received a reply today (December 1st) that Calabogie Peaks had refused to provide any sort of refund, discount or credit. I hope you make some much needed changes to your policies.

10/10 超赞

Jackie

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Recommend by us!
Great location! We enjoyed our stay!
2023 年 11 月入住 1 晚

2/10 糟糕

Andrew

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very outdated
2023 年 11 月入住 1 晚

8/10 还可以

AMY

满意：住宿条件和设施，员工和服务
2023 年 10 月入住 1 晚

10/10 超赞

Lyndon

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice property and quaint warm feel. Had a nice view of the mountain and fall colours.
2023 年 10 月入住 1 晚

8/10 还可以

Stacey

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Stayed for 2 nights, beautiful fall colours. Accommodations were clean and comfortable. The grounds were beautiful and loved the outdoor fire pit. The pool and hot tub were closed for maintenance and we were not able to use them. Continental breakfast was not a lot of variety but okay. Would be nice if there was a coffee/tea/got chocolate station for guests in the lobby as a suggestion
2023 年 10 月入住 2 晚

10/10 超赞

Natalya

2023 年 10 月入住 1 晚

8/10 还可以

monique

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
This property was fine everything and went well except the following. We were on a motorcycle trip. I specifically booked this place because it had a restaurant ( with a chef), so was going to be fine. When we arrived, we were told that the restaurant was closed on Mondays and Tuesdays. The last think we wanted to do was get back on the bike. I’m not sure if Expedia is to blame for this false advertising or the hotel itself. But was certainly disappointed! Oh.. we were there on Monday!
2023 年 10 月入住 1 晚

6/10 一般

Yi

与家人出行
不满意：住宿条件和设施，服务设施
The room is full of flys, and asked hotel to provide Raid or other insecticide, the answer is no. I fight tens of flies all night, they climbed your face and let you unsleeping .
2023 年 9 月入住 1 晚

6/10 一般

Jennifer

与配偶出行
满意：员工和服务
不满意：住宿条件和设施，服务设施
The good: The staff were friendly enough. The food in the restaurant was great! Really liked the head chef. The king bed was clean and very comfortable. The not so good: The pool and hot tub were not open which was very disappointing! The hotel looks in need of a solid renovation, everything is tired looking. The sofabed in the suite was not good. The small suite kitchen needs things like a cutting board, knife, wine opener, can opener tea towels etc.
2023 年 9 月入住 2 晚

4/10 很差

Eunice m

与配偶出行
不满意：住宿条件和设施，员工和服务
Spacious room and clean Toilet was broken, bathroom door squeaked terrible, Breakfast awful, (asked for a bottle of water, said no, asked for a glass of tap water said they had none, room was out of coffee. When we arrived (early) we had a pleasant lady on the desk after that we had a lady who was not pleasant. Would not go back. P.s. First time I have written a review, 1st time I have been so disapointed
2023 年 9 月入住 1 晚

10/10 超赞

Melody

满意：清洁度、员工和服务、住宿条件和设施
Great value and service - large room, convenient dining, continental breakfast, and thanks for the campfire! The pool was closed but will hopefully be open next time.
2023 年 9 月入住 1 晚

4/10 很差

Mary

与家人出行
Hotel gone very shabby, room was very dusty , stayed three days and room never cleaned. No cups in room for coffee and continental breakfast downstairs was absolutely deplorable. Unfortunately calabogie peaks resort is way past its peak and the hotel has gone down hill .
2023 年 9 月入住 3 晚

4/10 很差

Diana

不满意：住宿条件和设施，清洁度
2023 年 9 月入住 1 晚

8/10 还可以

ernst

与家人出行
满意：清洁度、员工和服务、客房舒适度
2023 年 9 月入住 1 晚

8/10 还可以

Paul

满意：清洁度、员工和服务、住宿条件和设施
Room was nice, comfortable bed
2023 年 8 月入住 2 晚

8/10 还可以

Kevin

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice hotel
Nice enough hotel, a little sleepy, everything shut at 9pm. No complaints, people were nice, had a decent meal in the restaurant.
2023 年 8 月入住 1 晚

10/10 超赞

Karen

2023 年 8 月入住 2 晚

10/10 超赞

Jane

2023 年 8 月入住 2 晚

6/10 一般

James

不满意：清洁度、住宿条件和设施、客房舒适度
Would not recommend - unclean and old - reno req.!
Hotel needs a major renovation to bring it up to standard. Carpets were dirty, bathroom was not functioning properly - free-running toilet - chair in the room was filthy so we didn’t sit down! Everything was dirty and old. We felt unclean the whole visit, musty/damp feeling room and hallways. Poorly lit throughout (although 3 of our rooms lights didn’t work at all!!) Food in the restaurant was okay. Service in the restaurant was great - one lady doing it all - run off her feet, but capable and super friendly. Service from lady on front desk before our visit was rude and abrupt. Service at front desk was mediocre. Breakfast was in a small meeting room with grab and go items that weren’t fresh, and the room was unclean as well. Didn’t dare try the pool area. Grounds were unkept, pavement at entrance from parking lot had missing stones making it an unsafe walk. Overall - I do not want to stay at this hotel again, and am surprised that Ascend links their name to this location.
2023 年 8 月入住 2 晚

8/10 还可以

Laura

团体旅客
The room could use updating. The carpet had tears and the window locks didn't lock. Also the hot tub was not working at the time and the pool was cloudy.
2023 年 8 月入住 2 晚

6/10 一般

Maria

2023 年 8 月入住 2 晚

10/10 超赞

peter

与家人出行, 与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
The stay was very nice our first room was quite cold and we were re routed to another room which was an upgrade and it was very comfortable. The breakfast spot was very good with many muffins coffee and assorted jams jellies and toastable breads :)
2023 年 8 月入住 1 晚

10/10 超赞

Heather

满意：清洁度、员工和服务、住宿条件和设施
This nicely renovated condo has very nice amenities
2023 年 8 月入住 2 晚

10/10 超赞

Lise

满意：清洁度、员工和服务、住宿条件和设施
2023 年 8 月入住 2 晚

8/10 还可以

Maha

与家人出行
满意：员工和服务，清洁度
Expensive and not worth the money. We checked in and the room did not have any hand soap, shampoo and conditioner as advertised and only 3 towels for 4 people. No housekeeping during our stay. Too expensive for what they offer.
2023 年 8 月入住 2 晚

8/10 还可以

Bruce

满意：住宿条件和设施，清洁度
2023 年 7 月入住 1 晚

8/10 还可以

Victor

2023 年 7 月入住 1 晚

8/10 还可以

Cheryl

满意：清洁度、员工和服务、住宿条件和设施
Beautiful area but as someone from outside the area I would appreciate a small map guiding me to local attractions (particularly restaurant options) as I wasn't aware the on- site restaurant wasn't open Monday and Tuesday.
2023 年 7 月入住 1 晚

8/10 还可以

Pierre

满意：清洁度、员工和服务、住宿条件和设施
All good overall
2023 年 7 月入住 1 晚

8/10 还可以

jonathan

满意：清洁度、员工和服务、住宿条件和设施
It was okay for a one night stay.
2023 年 7 月入住 1 晚

10/10 超赞

Eric

满意：清洁度、员工和服务、住宿条件和设施
Lovely property. Beautiful lake. Very nice staff
2023 年 7 月入住 2 晚

6/10 一般

Cynthia

团体旅客
满意：员工和服务
I really like the views and friendliness of our check in receptionist but nit the stain on bedroom carpet or lack of electricity for the wall with the tv coffee maker. The beach I'd consider unsafe to approach as no one was directing the diggers or trucks as we drove in and out. Pretty otherwise down at waterfront but you cant bring your own food.
2023 年 7 月入住 1 晚