Alliat Grotte de la Vache Hotels

"Great hotel, great staff!"

"Great communication for arrival, as it was after reception has closed simple entry to the room. Clean and comfortable stay. "

"People working there were amazing but we went to the SPA and it was all cold, no ice in the machine, jaccuzzi was cold and not working, sauna and hammam had not been on long enought to even start being warm enough. "

"We booked a quadruple family room, which was superb. Spacious, contemporary design, separate toilet and bathroom and two TV's with plenty of hanging/storage space. Staff on the whole were friendly. We emailed ahead of time to ask if we could eat dinner in restaurant one evening and were assured that would be fine with no need to prebook. However, at the hotel the receptionist insisted that prebooking was required. Having showed her the email correspondence she reluctantly agreed that we could dine. Her manner was unwelcoming and abrasive. Restaurant and bar staff were friendly and kind though. Breakfast in the restaurant was enjoyable with omelettes and pancakes made to order. The dishes at the dinner buffet were tasty, but too limited. Pleased that we didn't include dinner in the package. Some public areas of the hotel are in need of refurbishment. Overall we were happy with our stay."

"The welcoming and helpful staffs, quick check-in and out, very clean inside and outside, wonderful service. "

"Very Good "

"Very clean, quiet, easy parking, warm hospitality "

"Non-existent communication or staff (aparantly nobody actually owns the hotel). Rooms are tired and worn. The hotel is on a busy road so quite noisey and you have to clean the room before you leave or risk getting a fine"

"Reception was very friendly and welcoming. Not many amenities within the domaine, and the area's largest attraction, les sBains de Couloubret (the thermal water spa) was closed without warning to travelers, *very disappointing* "